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Rated 5 out of 5 stars

I've used these guys for years now. They are by far the best DNA testing company out there. With DNA analysis being at the forefront of personalised medicine. This really isnt an area to neglect if yo... See more

Company replied

Rated 5 out of 5 stars

I needed something yesterday contacted through email. Sarah Was wonderful took care of me extremely quickly.This morning Cassie the manager emailed me they are both Awesome Girls . I highly recommend... See more

Company replied

Rated 4 out of 5 stars

Selfdecode is an outstanding product that helps deliver precision medicine based on blood test results and genetic data. Adding the full genome and AI assistant has made this tool even better. I highl... See more

Company replied

Rated 5 out of 5 stars

Feedback for Cassie – Outstanding Discovery Call! I just wrapped up a fantastic discovery call with Cassie and wanted to pass along my compliments. She provided top-notch, highly knowledgeable su... See more

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Company details

  1. Software company
  2. also in
  3. Fitness and nutrition
  4. Health consultant
  5. Wellness Programme

About SelfDecode

Written by the company

Comprehensive - Actionable - Personalized - Easy to Use - Backed By Science

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

821 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.3

All reviews

(821)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Excellent! Best experience I’ve ever had with overall health/wellness information! Love the Big-5 Trait presentation, Joe and crew: this rocks!

5 April 2023
Unprompted review
SelfDecode logo

Reply from SelfDecode

Hi James! Thanks so much for your review! We love that you're loving your Trait Avatar, and that you've had an outstanding experience so far.

Rated 5 out of 5 stars

Love!!!

Love! Puts my health in my hands. Let’s me look at my genetics and gives me solid advice and tips on how to thrive. Easy to understand and detailed, plus, let’s you dig deeper into the science. Phenomenal. Highly recommend.

4 March 2023
Unprompted review
SelfDecode logo

Reply from SelfDecode

Hi Crista -- thanks so much for your review! We love to hear that you've been thriving on your health journey, with the advice and tips provided by SelfDecode. It truly makes our day. Thanks again for your review!

Rated 5 out of 5 stars

Understanding DNA results

This company helped me to see from my test that I should be checked for macular degeneration. Because of this I caught it early While there is no cure it can be slowed down if caught early so I am thankful that they helped me make sense of my DNA test

30 March 2023
Unprompted review
SelfDecode logo

Reply from SelfDecode

Wow, Sharon! Thank you so much for sharing your health journey with us, here at SelfDecode! Hearing stories like yours are truly inspirational to our team. Our goal is to help our customers take their health into their own hands, and it sounds like you were able to make some pretty incredible moves with the use of your DNA reports. Thanks again for sharing, and for being such an amazing customer!

Rated 5 out of 5 stars

My blueprints explained beautifully.

I have been using SelfDecode for a few years now to help me figure out new ways to improve my health and well-being. I love learning the science behind the genetics and how lifestyle, supplements, diet, etc can have impacts on shifting my health at the DNA level. I have been living with autoimmune issues for most of my life which had gotten pretty severe by the time I stumbled across SelfDecode a few years ago and since using the reports as a general guide I have made vast improvements and feel better now than I have in decades. I will continue to use SelfDecode as a guide to help me determine what I can use to continue to improve myself. Aside from the recommendations, the reports are easy and interesting to read and I’ve found them to be knowledgeable and extremely helpful for me to figure out my health and wellness blueprints.

29 March 2023
Unprompted review
SelfDecode logo

Reply from SelfDecode

Hi Rachel -- wow what an incredible review! Thank you for taking the time to tell us what you think of SelfDecode. It's great to hear that you're loving learning about genetics, especially how lifestyle, supplements, diet, (the list goes on!) can impact your health!

We're so sorry to hear of the health difficulties you have been experiencing over the last few years. On the other hand, it's absolutely inspiring to hear about the vast improvements you've made along the way, with the help of SelfDecode! Thank you again for your review, and thanks for being such a loyal customer!

Rated 5 out of 5 stars

Take a deep dive into your dna!

Most people focus on the major dna sites for purposes of ancestry. While that is interesting some of us wish to learn more about our health and what has been passed along from our ancestors. I already suspected genes for Alzheimer's were passed along, but I now now about cardiovascular issues, and SO much more. This knowledge allows one to make lifestyle changes that can improve health and fitness and improve your overall wellness. Genes don't destine you to disease and illness as knowledge provides an opportunity to prevent SNIPS/Variants from turning on. I wish this science existed 40 years ago! We are fortunate to have this science and testing available to us today. Take advantage of it and continue to learn, test, improve.

5 November 2022
Unprompted review
SelfDecode logo

Reply from SelfDecode

Hey there! Thanks so much for taking the time to leave us such a great review. You're absolutely correct -- genes alone are not enough to predict the future. Because there are other variables that will influence the emergence of certain conditions (or prevent others from developing) it's important to look at lifestyle, environment, and overall health which also play an important role in determining how your genetic risks manifest in your life. Genetics is just one piece of the puzzle!

This is where the beauty of SelfDecode begins. By understanding what genetic conditions you are most at risk for and why you are at risk for them, you are able to take your destiny into your own hands by modifying your diet, lifestyle, and supplement action plan to avert the expression of such genes.

We're always learning, testing, and improving!! We hope you continue to do so as well. Thanks again for your review!

Rated 5 out of 5 stars

By far the best

By far the best.
And I’ve tried too many already.
Should have just began (and ended) with this one.

18 March 2023
Unprompted review
SelfDecode logo

Reply from SelfDecode

Thank you for continuing to choose SelfDecode, Amy! We appreciate your support as a long-time customer. We remain dedicated to providing you with the most up-to-date, relevant information there is. Thanks for your review! :)

Rated 5 out of 5 stars

Selfdecode analysis informed me on the…

Selfdecode analysis informed me on the health problems that I may have, already have and on the way to have, amazing prevention tool, if only would have been invented 30 years ago..:)

18 March 2022
Unprompted review
SelfDecode logo

Reply from SelfDecode

Hi Carmen -- if only we had a time machine! We totally agree that it's truly empowering to learn about your genetic predisposition to certain health topics, so you can decide which potential health concerns to pay closer attention to and work on improving your current health situation. Being healthy is priceless, and there is no better time to invest in your health than right now! Thanks so much for your review, Carmen! :)

Rated 5 out of 5 stars

Better than a visit to your doctor.

I am amazed by the volume of personalized information that this company provides! I feel like I am in a lab, looking at my own biological processes, under microscope. The DNA report gives me deep insight into what supplementation and lifestyle changes I need to make to stay healthy.

17 March 2023
Unprompted review
SelfDecode logo

Reply from SelfDecode

Thank you so much for your review! We love to hear that you're enjoying SelfDecode and that you're having fun with the information. Knowing your genetic predisposition for important health topics is invaluable - we applaud you for taking your health into your own hands! Thanks again for your review.

Rated 5 out of 5 stars

Self decode was suggested to me by my nutrionist

Self decode was suggested to me by someone whose opinion I value. After using it I understand why. I received many tips from the insights that were provided AND they keep coming up with more! I love how, as the science progresses, they are able to keep updating my information. This is NOT a one and done DNA experience.

15 March 2022
Unprompted review
SelfDecode logo

Reply from SelfDecode

Hi there! Thanks so much for your awesome review of SelfDecode. We're grateful that your friend decided to spread the word about us to you! We absolutely agree -- SelfDecode is not a one-and-done service. Our team of scientists are constantly conducting extensive research on 200+ health topics, and updating our reports as the science continues to develop. Thanks again for you review! :)

Rated 5 out of 5 stars

SelfDecode is an amazing innovation

SelfDecode is an amazing innovation. It places you in control of your own health. It's thorough, informative, and empowering. I highly recommend SelfDecode to anyone who feels frustrated and disillusioned by the medical system.

13 March 2023
Unprompted review
SelfDecode logo

Reply from SelfDecode

Hi Lisa! Thanks for your review! It's great to hear you're finding SelfDecode to be innovative, thorough, and informative. We remain committed to providing you with the most up to date information and recommendations, so you can make the best health choices for YOU! Thank you again for your review! :)

Rated 1 out of 5 stars

Took advantage of having my credit card…

Took advantage of having my credit card and charged it at will. Don't trust them!

24 November 2022
Unprompted review
SelfDecode logo

Reply from SelfDecode

Hi Charles -- thank you so much for reaching out to us, and I'm truly sorry for any confusion surrounding your annual subscription renewal! At SelfDecode, we go out of our way to be as clear as possible regarding our service to avoid any confusion about subscription renewals.

We are very confident in the value that we provide, which is why we offer a 30 day money back guarantee on initial purchase. We also always offer the option to set your subscription to non-renewal, for those who do not wish to continue with us. Every user has a full year to cancel before their subscription renews.

We also understand it can be easy to lose track of subscription renewals, so we always send out an email one month prior to your renewal date, reminding you that your SelfDecode membership anniversary is coming up.

I would love to help see if there is anything else I can do to help you make the most of your subscription. I am eager to assist you with any questions or concerns you may have about our service. We hope you reach out to us at support@selfdecode.com so that we can better assist you.

Rated 5 out of 5 stars

Everyone I show this to is amazed!

Everyone I have shown this to has been amazed at what it can tell about you just from your genes. There are various levels of information for the everyday person to the seasoned biohacker. The rate at which these guys are adding new health reports and updating existing ones is awesome. Its honestly a steal for the price it is.

3 March 2023
Unprompted review
SelfDecode logo

Reply from SelfDecode

Thanks so much for your review, Max! We love to hear that you're enjoying our new features and reports! Remember, genetics are only one piece of the puzzle -- this is why we include the ability to upload lab work, and complete lifestyle assessments, to really help you hack your health. Thank you again for your review. :)

Rated 5 out of 5 stars

I learned a lot of things about my…

I learned a lot of things about my health that my doctor later confirmed

27 February 2023
Unprompted review
SelfDecode logo

Reply from SelfDecode

Thanks for your review, Noah! Glad to hear you've been using SelfDecode to learn more about your health alongside your doctor. :)

Rated 1 out of 5 stars

No useful info- watch out for auto renewal!!!

The information is not useful, and the recommendations are nothing new, they are more common knowledge suggestions Be careful, they will automatically renew your subscription and charge your credit card!

23 February 2023
Unprompted review
SelfDecode logo

Reply from SelfDecode

Hi Wendy -- we hope this reply finds you well! I am truly sorry to hear that some of your results have not been resonating with you. It is worth noting that the risk scores do not predict which health conditions you will develop will 100% certainty. The risk icon in your Health Reports tell you if you are at a higher or lower risk compared to other people, and they are solely based on genetics.

Because there are other variables that will influence the emergence of certain conditions, or prevent others from developing, genes alone are not enough to diagnose a condition or predict the future. Many people are at high risk for diseases and conditions they never get, and vice versa.

There are other factors, including lifestyle, environment, and overall health, that play an important role in determining how your genetic risks manifest in your life. Genetics is just one piece of the puzzle.

This is where the beauty of SelfDecode begins. By understanding what genetic conditions you are most at risk for and why you are at risk for them, you are able to take your destiny into your own hands by modifying your diet, lifestyle, and supplement action plan to avert the expression of such genes.

We understand your concern regarding the automatic renewal of your subscription and we apologize for any inconvenience this may have caused you. At SelfDecode, we go out of our way to be very clear about our auto-renewal policy, to avoid this type of confusion. We also understand it can be easy to lose track of renewals, so we sent you a reminder email one month in advance of your recent subscription renewal.

Please know that we value you as a customer and we would be happy to assist you in using our service to its fullest potential. If you have any queries or concerns, please do not hesitate to reach out to us.

Rated 5 out of 5 stars

Finally finding help after 70 years of misery...

I've dealt with a variety of seemingly unrelated symptoms my entire life including eczema, asthma, hives, heart palpitations, gut issues, depression, anxiety and others. As most people, I sought help from all sorts of specialists with no results except for piles of meds/therapies that didn't work. Self Decode has been a game changer for me. I now understand that all my symptoms are not only related, but also have a genetic predisposition. Based upon what I've learned, I have been able to request targeted testing from my health providers and have found supplements/medications that have greatly reduced my symptoms.

17 February 2023
Unprompted review
SelfDecode logo

Reply from SelfDecode

Hi Carmen. Wow, thank you so much for sharing your health journey with us here at SelfDecode! It truly makes our day to hear that you have been able to take your health into your own hands with the help of our service. We remain committed to providing our customers with the most up to date, relevant research so that you can implement your personalized recommendations in consultation with your doctor. Thank you again for your review!!

Rated 5 out of 5 stars

The future of Biohacking!

My experience with SelfDecode has been unparalleled! As a person with Autoinflammatory disease i have to deal and monitor many issues at the same time and It has been extremely helpful for me having a safe space where i can have all my health data in one place. Selfdecode helped me to better understand first of all how my body works and to to be able to connect what at first seemed to be unrelated issues! The DNA reports at Selfdecode are very detailed and easy to read with so much information and interpretation of genes according to multiple aspects and takes into account all genes that relate to the issue.
Their tests are fully backed up by the latest technology and scientific research. You should definitely also check their blog section and The articles on Selfhacked - i am sure that you will find information you were looking your entire life and you were not able to find anywhere else.
Its been a great journey and i love the fact that it whenever i log in there will always be something new to find out and explore.
Also a feature i love and never seen it on any other provider is the lab tests section where you can input your latest lab Tests and it gives you an amazing feedback on how to get the optimal range of any marker. Last but not least their customer service is one of the BEST I’ve ever come across
Highly recommended!!!

16 February 2023
Unprompted review
SelfDecode logo

Reply from SelfDecode

Hi Yiannis -- thank you for taking the time to leave us such an awesome and thorough review! We love to hear that you're enjoying your personalized blog posts, as well as our other new features and reports! We definitely encourage you to continue adding your recent lab work and seeing the real-time results of how SelfDecode's recommendations are helping you optimize your health! Thank you again for your review. :)

Rated 5 out of 5 stars

If you can measure it you can fix it

Well, I have followed the Selfdecode journey since 10years plus and now they are the best DNA 🧬 test in the world . Wow. When I resent the test , I have made a mistake by sending it via normal post and obviously they never received it . So I contacted selfdecode and promptly they send me another DNA test kit. Very efficient and fast . Now I am in waiting for my DNA test results… thank you again Selfdecode… ciao from down under

15 January 2023
Unprompted review
SelfDecode logo

Reply from SelfDecode

Hi Domenico! Thank you for your review, and thanks for being a long-time SelfDecoder! I'm so glad we were able to get your shipping issue resolved quickly -- I bet you're so excited to see your SelfDecode DNA results. Know that our customer support team is here and happy to help with any questions or concerns you might have along the way! Thanks again for your review. :)

Rated 5 out of 5 stars

If you want to take your health into…

If you want to take your health into your own hands and have better control on the things you choose to take and adhere to, then this is the site for you. I love that they have so many resources and contacts to help you make the best decisions for your health as far as supplementation and base tests. Highly recommend!!

15 February 2023
Unprompted review
SelfDecode logo

Reply from SelfDecode

Hi Nene! Thank you for your awesome review of SelfDecode! We're so glad to hear you're finding our resources helpful as you make decisions about your health. We're grateful you continue to choose SelfDecode. :) Thanks again for your review!

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