selfmade.com/en-gb Reviews 1,308

TrustScore 2.5 out of 5

2.7

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Rated 3 out of 5 stars

1. Be aware ..these are unmarked pattern pieces. 2. Notches are tiny so you need to study the pieces 3. Positive note....pieces are of a woven tissue...so durable 4. I found instructions lackin... See more

Company replied

Rated 2 out of 5 stars

The pattern it I bought is not quite as described: the pattern is for a different top so the picture on the site isn’t what I can make following the kit’s instructions (I’ll just use you tube instead... See more

Company replied

Rated 1 out of 5 stars

Really poor customer service. I placed an order for a Christmas table cloth in the middle of November. I’m still waiting for it to arrive. They have supposedly sent out another one but that took a... See more

Company replied

Rated 4 out of 5 stars

My delivery of viscose linen was quick and efficient. I am pleased with the quality of the fabric and matching threads. I didn’t give it 5 stars because the package arrived with holes in it and the co... See more


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2.7

Poor

TrustScore 2.5 out of 5

1K reviews

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Rated 5 out of 5 stars

Lovely quality

This is one of the best canvases I have bought. I make bags and finding good quality plain canvas can be extremely hit and miss in terms of weight, quality and a variety of colours. V4ry much worth the wait for UK delivery.

8 April 2021
Rated 5 out of 5 stars

Great

Great - came quicker than expected to with delivery to the UK. And no customs charges despite Brexit.

7 April 2021
Rated 3 out of 5 stars

I found the patterns that I purchased…SEWING PATTERNS ON THE SMALL SIZE.

I found the patterns that I purchased cut to my regular size are much smaller than other pattern companies. Cut as they are they do not fit me.

5 April 2021
selfmade.com/en-gb logo

Reply from selfmade.com/en-gb

Dear Judith,
Thank you for your review on Trustpilot.

We are sorry to hear about your unfortunate experience with our patterns and measurements. Our customer service are always ready with guidance, and you can read more about our measurement charts in the bottom of our webshop.

You are more than welcome to contact customer service on tel.: +44 333 1559 855 or info@stoffstil.co.uk

Kind Regards,
STOFF & STIL

Rated 4 out of 5 stars

Great fabric

Great fabric and delighted with the dress that I've made.
Feels like a miracle that I got the fabric as Parcel force in the UK did not tell me that they'd tried to deliver the parcel twice. I knew from your website that the delivery might not be quick so did not chase it for several weeks!

5 April 2021
Rated 2 out of 5 stars

Kit not as described

The pattern it I bought is not quite as described: the pattern is for a different top so the picture on the site isn’t what I can make following the kit’s instructions (I’ll just use you tube instead I guess). Pattern also came with no sizing options (luckily it will fit me) and descriptions of the basics of sewing instructions, like weave/cutting on the bias, were missing. One for more experienced sewers I think.

31 March 2021
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Reply from selfmade.com/en-gb

Dear Gabrielle,
Thank you for your review on Trustpilot.

We are sorry to hear about your unfortunate experience with our patterns and measurements. You can find more about our measurement charts in the bottom of our webshop.

Our pattern parts are cut out so they are easy to handle. You have to chose the size when you buy it. Some of the patterns have more than 1 model/option, which gives you the opportunity to combine and design yourself.
In case of any questions please don't hesitate to contact our customer service. They are always ready with guidance. Customer service on tel.: +44 333 1559 855 or info@stoffstil.co.uk

Kind Regards,
STOFF & STIL

Rated 3 out of 5 stars

Pattern instructions are sparse

While I like the pattern and kit, the instructions - although in many languages - could be more accessible. The way it's written assumes a high degree of understanding & experience, which the pattern itself, a relatively simple one, does not require.
I made 2 crucial mistakes which were totally avoidable, had 1 or 2 sentences been added to the instruction steps. It is a simple adjustment, and would have made a big difference to my review & rating, as well as my enthusiasm to trust & buy another Stoff & Stil pattern.

30 March 2021
selfmade.com/en-gb logo

Reply from selfmade.com/en-gb

Dear Customer,
Thank you very much for your review on Trustpilot. We are very sorry to hear that you find our descriptions to our patterns difficult to figure out. You are always more than welcome to contact customer service on +44 333 1559 855 they are ready with help and guidance.
Kind Regards, STOFF & STIL

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