Sellartguides Reviews 38

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

For one reason or the other I noticed that this company was taking a monthly subscription off my account. I notified them that this was not a subscription I set up, did not use any of their servi... See more

Rated 5 out of 5 stars

I found the books listed very comprehensive, but rather sterile and list-like, though there is undoubted value in the content. The upside is that the videos are very watchable and make the cont... See more

Company replied

Rated 5 out of 5 stars

The team provides a fantastic customer experience. I didn't receive an email with links to the course etc. after purchasing it, but Kristine helped me quickly, friendly, and without any further ado or... See more

Rated 5 out of 5 stars

I didnt receive it right away, but it was my fault. Thank you for your action. I started reading it already and looks very helpful and promising. Also, this will help me improve in my art entreneu... See more


Contact info

3.9

Great

TrustScore 4 out of 5

38 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

No customer service, no response, nothing

For one reason or the other I noticed that this company was taking a monthly subscription off my account.
I notified them that this was not a subscription I set up, did not use any of their services, want to cancel this subscription and would like my money back.
It turned out to be impossible to get ahold of anyone, no response, nothing.
After a number of reminders I gave up and just made sure any future payments were blocked by my bank.

Shameless scammers if you ask me.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Good value for the price but…

I have a lot of very good info that is going to help me improve my Etsy Store.
Though a little downside… I feel that an effort should have been made on the format of the ebook. A pdf visually appealing book would have been nice since we talk about art. Very good value for the price though.

28 February 2025
Unprompted review
Sellartguides logo

Reply from Sellartguides

Hi there!

Thank you so much for your thoughtful review! I'm thrilled to hear that the information in the ebook will help improve your Etsy store. Your feedback about the format is greatly appreciated, and I completely understand your point. We’ll definitely consider making the ebook more visually appealing in the future to match the artistic nature of the content.

Thanks again for your valuable input, and I’m glad you feel it’s great value for the price!

Best regards,
Kristine
Customer Support
Sell Art Guide

Rated 5 out of 5 stars

Great service

Kristine has been very helpful and sweet. The bundle of e-books is great too;)

14 January 2025
Unprompted review
Sellartguides logo

Reply from Sellartguides

Hi there!

Thank you so much for your kind words!
I'm really glad I could help, and I'm thrilled to hear you're enjoying the bundle of e-books. If you ever need anything else or have more questions, feel free to reach out anytime. I'm always here to help!

Thanks again for your lovely feedback!

Best,
Kristine

Rated 5 out of 5 stars

I got everything I have asked for

I got everything I have asked for. My access to e-book is still available. They were really helpful. I am going start with Printumo soon so I will stay in touch more often with their service.

8 January 2025
Unprompted review
Sellartguides logo

Reply from Sellartguides

Hello Joanna,

Thank you so much for your kind words! 😊 We're thrilled to hear that you got everything you needed and that you found our team helpful. It's great to know your e-book access is still available and serving you well.

We're excited for you to start with Printumo soon and look forward to providing continued support whenever you need us. Don't hesitate to reach out—we're here to help! 💻📚

Regards,
Kristine
SellArtGuide Customer Support

Rated 5 out of 5 stars

Good customer service

I had an issue due to a typo of my email when I purchased Jacob's product. Jacob quickly resolved the issue and re sent the ebooks which I am looking forward to reading. Many Thanks
Deborah

2 December 2024
Unprompted review
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Reply from Sellartguides

Thank you for your thoughtful review, Deborah! 😊
We’re so glad Jacob could quickly resolve the issue with your email. Mistakes happen, and we’re always here to help!

We hope you enjoy reading the e-books and find them valuable. If you need any further assistance, don’t hesitate to reach out.
Many thanks for your patience and kind words!

Regards,
Kristine
SellArtGuide Customer Support

Rated 5 out of 5 stars

Great service

I reached out as I could not find the guide I had bought a while ago, and Kristine got back to me really quickly with all the links to access it that i needed. Great service. x

15 October 2024
Unprompted review
Rated 2 out of 5 stars

Not serious

I applied for a free 30-minute session with Jacob Lund's agency (Art Marketing Agency) because I wanted to use their services to sell my art.
Nobody showed up at the session and there was no follow up (to check what happened and why nobody showed up). Even after I wrote an email, Frederik (who I was supposed to have a session with) never wrote back to me. I did get a reply from Kristine saying someone will get in touch with me but then nobody did.

Everything described above happened twice. Yes, two times.

First time I wrote a review here afterwards and they got in touch with me so I deleted the review as I know mistakes happen and everyone deserves a second chance.
Frederik said they are having problems with their scheduling software and he sent me an email but apparently I haven't received it. Strangely, I did receive all emails from our communication after that but then after the second session was supposed to happen (and did not, once again), I haven't received any emails (other than from Kristine saying she will forward my message), again...

Even if it's a technical problem, a serious company would learn from it and make an effort to fix it and not ignore the customer and waste my time - twice.
I have a very busy schedule and taking time for that session was not easy for me.

Two stars only because the Sell ArtPrints guide from Jacob Lund is definitely worth $9. I wouldn't trust the agency with higher amounts of my money though.

23 May 2024
Unprompted review
Sellartguides logo

Reply from Sellartguides

Dear Barb,

I'm truly sorry for the inconvenience you experienced with our scheduling process. Missing your sessions twice and the lack of proper follow-up is unacceptable.

We've identified issues with our scheduling software and are working to fix them immediately. We are also improving our communication to ensure this doesn't happen again.

I understand your frustration, especially given your busy schedule. If you’re still interested, we would love to reschedule your session at your convenience and make sure everything goes smoothly this time.

Thank you for your patience and feedback. We value your trust and hope to make this right.

Best regards,
Kristine
SellArtGuide CS

Rated 5 out of 5 stars

Fantastic Customer Experience

The team provides a fantastic customer experience. I didn't receive an email with links to the course etc. after purchasing it, but Kristine helped me quickly, friendly, and without any further ado or complications. And I LOVE the course. It makes things so easy and the way Jacob presents it in the videos is very relatable. Thanks a lot, keep the good work up.

21 March 2024
Unprompted review
Rated 5 out of 5 stars

I didnt receive it right away

I didnt receive it right away, but it was my fault. Thank you for your action.

I started reading it already and looks very helpful and promising. Also, this will help me improve in my art entreneurship journey. 🤞🏼

3 February 2024
Unprompted review
Rated 5 out of 5 stars

Fast Help to get the download

I didn't receive any confirmation after the purchase and therefore couldn't download the data. With the great help from Kristine, I was now able to start the download.
Thank you very much for the quick replies to my emails and thank you for the content.

18 January 2024
Unprompted review

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