Beware of fraud via the A-to-Z…
Beware of fraud via the A-to-Z guarantee system. The customer stated they hadn't received anything and filed a claim. I appealed and was able to prove the order had been delivered. Despite all the evidence, Amazon refunded the buyer. Despite several requests for clarification, I only received a curt response stating that the decision is final and there was no way to respond. I'm now facing significant damages, and Amazon is not responding.
The customer has received their product and their money back.








