SellMySewingMachine Reviews 

161
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the process of selling items is exceptionally smooth, featuring quick responses and prompt payments deposited directly into their bank accounts. People also appreciate the convenient home collection service arranged through Royal Mail, which makes the entire transaction effortless from start to finish. Some reviewers were not happy with communication gaps, mentioning instances of delayed replies or a complete lack of response to their initial inquiries. A few consumers also noted a slight lack of updates once the items were collected, wishing they had received timely notifications confirming the safe arrival of their goods.

What people talk about most

Service

Reviewers highlight positive aspects of service, expressing great satisfaction with the seamless, quick, and... See more

Payment

Customers expressed great satisfaction regarding the payment process, frequently highlighting that funds were... See more

Response time

Reviewers mention positive feedback about response time, frequently praising the quick replies to their... See more

User experience

Consumers find user experience to be positive, highlighting that the whole transaction is remarkably smooth,... See more

Delivery service

Users describe satisfaction with the delivery service, noting that couriers are prompt on selected dates and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy, simple and effortless experience! Quick and great offer for my old sewing machine. Detailed explanations of how to package the item! Collection made so easy with everything organised and sorte... See more

Company replied

Rated 5 out of 5 stars

Have tried to contact this company several times. The phone number is invalid. Sent pictures, emails etc, to get a quote, as per the website, but no-one ever responds. Do they actually exi... See more

Company replied

Rated 5 out of 5 stars

Emails were answered quickly, photos submitted by me and an acceptable offer made. I was given a date for collection and the name and number of the courier, who liaised well regarding pick up time, he... See more

Company replied

Rated 5 out of 5 stars

What a super option this is! When I stumbled on Sell My Sewing Machine, I was worried it was all too good to ge true, but read through the reviews and decided to make contact. I'm so glad I did!... See more


Company details

  1. #11 of 11 best companies in Sewing Machine Shop

Written by the company

We cover the whole of the UK Fast money, free collection! We buy individual sewing machines, collections, part-collections, antique, vintage and new! All makes and models: Singer, Bernina, Pfaff, Brother, Juki, Janome, Frister & Rossmann, New Home, Necchi, Elna and many more... We also buy sewing machine cabinets and other sewing-related items.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

161 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(161)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy start to finish

Easy start to finish, came back to me promptly after my initial enquiry. Arranged collection quickly after we had agreed price and payment made promptly. A pleasure to deal with. Would recommend!

8 February 2026
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for choosing Sell My Sewing Machine. We appreciate your feedback and are delighted that you were happy with the service provided.

Rated 5 out of 5 stars

1st class service

Friendly,efficient, l would recommend using their service

8 February 2026
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Reply from SellMySewingMachine

Thank you for your lovely review. We're pleased we could make selling your sewing machine as simple and hassle-free as possible.

Rated 1 out of 5 stars

2 emails and a text

2 emails and a text - no response

28 January 2026
Unprompted review
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for your feedback, and we are very sorry to hear this.

We cannot currently see any emails or messages linked to your enquiry, so there may have been a delivery problem. We do always reply to every customer as quickly as possible.

Please could you contact us again directly so we can look into this urgently and make things right for you.

We would really appreciate the opportunity to help.

Rated 5 out of 5 stars

10/10 service

Good communication. I emailed Sellmysewingmachine and the offer came back the next day. The sewing machines were collected within a week and the money was in my bank account as the courier was loading them into the van.

2 February 2026
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Reply from SellMySewingMachine

Thank you for your wonderful review.

We are delighted everything went smoothly and that you were happy with the offer, collection, and payment process.

Wishing you all the very best, and thank you again.

Rated 5 out of 5 stars

Excellent experience

Excellent experience
I sent photos of my sewing machine and received an offer within 24 hours. The collection was arranged for me and payment received really quickly
I couldn’t be happier with how everything went

4 February 2026
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Reply from SellMySewingMachine

Thank you for taking the time to leave such lovely feedback.
We always aim to keep the process simple, fair, and efficient, so it is great to hear this was your experience.

We truly appreciate your recommendation and hope to help again in the future.

Rated 5 out of 5 stars

Needed to sell my machine due to a…

Needed to sell my machine due to a house move & never used it. Found this company online emailed them & got a reply in a couple of days was given a price which I accepted, they organised for it to be picked, up all I had to do was box it up safely . Then the money was in my account within a couple of day's. Would recommend them to anyone. Whole process was very easy

26 January 2026
Unprompted review
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Reply from SellMySewingMachine

Thank you for your wonderful review.

We are delighted everything went smoothly and that you were happy with the offer, collection, and payment process.

Wishing you all the very best, and thank you again.

Rated 5 out of 5 stars

What a great little company

What a great little company. Happy to know my old machine is going to have a new life rather than end up in landfill.

22 January 2026
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Reply from SellMySewingMachine

Thank you for your kind review.
We’re really pleased the process was smooth and easy for you.
We truly appreciate your support.

Rated 5 out of 5 stars

Super easy transaction

Super easy transaction, quick replies to messages, lovely to deal with, highly recommended.

28 January 2026
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Reply from SellMySewingMachine

Thank you so much for your review.
We’re delighted you were happy with the service and overall experience.
All the best, and thank you again.

Rated 5 out of 5 stars

This is a great service

This is a great service. I wanted to buy a new sewing machine. My old machine was too good to languish unused. I came across this service. It was great. I uploaded photos of my old machine and it's accessories for a quote. I accepted the quote and was sent instructions how to box up the machine and they arranged for it to be picked up. Communication was excellent. I received the payment within a few days. Very efficient and nice to know my old machine will be refurbished and reloved. Great for the environment too.

9 January 2026
Unprompted review
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for your wonderful review.

We are delighted everything went smoothly and that you were happy with the offer, collection, and payment process.

Wishing you all the very best, and thank you again.

Rated 5 out of 5 stars

Janome Embroidery Machine

I had a Janome Embroidery Machine, barely used, that I bought for a hobby that never took off. I wanted to sell for a fair price in the simplest way.
This was it for me, the process was very smooth from receiving an offer to buy, advice on packing the machine, collection of the machine was arranged via Royal Mail and the money was in my account a few days later. I wouldn’t hesitate to use this service again

11 January 2026
Rated 5 out of 5 stars

Brilliant from start to finish

Brilliant from start to finish! Swift, efficient, fair pricing. Highly recommend.

11 January 2026
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Reply from SellMySewingMachine

Thank you for your kind review.
We’re really pleased the process was smooth and easy for you.
We truly appreciate your support.

Rated 5 out of 5 stars

Great service

Really easy and fast service. Agreed the offer and all the detail was taken care of by them including collection.

6 January 2026
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Reply from SellMySewingMachine

Thank you so much for your review.
We’re delighted you were happy with the service and overall experience.
All the best, and thank you again.

Rated 5 out of 5 stars

Great service

Great service

6 January 2026
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Reply from SellMySewingMachine

Thank you so much for your review.
We’re delighted you were happy with the service and overall experience.
All the best, and thank you again.

Rated 5 out of 5 stars

Excellent service

Excellent.
Made me an offer and the machines were collected on the Friday. Money was in my bank the following Tuesday.

6 January 2026
Unprompted review
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for your wonderful review.

We are delighted everything went smoothly and that you were happy with the offer, collection, and payment process.

Wishing you all the very best, and thank you again.

Rated 5 out of 5 stars

Excellant service

Excellant service - Made an offer (which I accepted), explained what would happen and how to pack the machine, which all worked well, collected and paid me in receipt! Could fault the service.

20 December 2025
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Reply from SellMySewingMachine

Thank you for your kind review.
We’re really pleased the process was smooth and easy for you.
We truly appreciate your support.

Rated 5 out of 5 stars

Excellent communication

Excellent communication, a good offer, clear instructions, great service! Can’t ask for more.

17 December 2025
Unprompted review
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for taking the time to leave such lovely feedback.
We always aim to keep the process simple, fair, and efficient, so it is great to hear this was your experience.

We truly appreciate your recommendation and hope to help again in the future.

Rated 5 out of 5 stars

Fab experience

Easy, simple and effortless experience! Quick and great offer for my old sewing machine. Detailed explanations of how to package the item! Collection made so easy with everything organised and sorted and label brought with Royal Mail.

Received money promptly after delivery to them. Thanks so much

4 December 2025
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for your wonderful review.

We are delighted everything went smoothly and that you were happy with the offer, collection, and payment process.

Wishing you all the very best, and thank you again.

Rated 5 out of 5 stars

Informative and sorted out payment…

Informative and sorted out payment immediately
Carl was friendly and helpful
Definitely use again

12 December 2025
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Reply from SellMySewingMachine

Thank you so much for your review.
We’re delighted you were happy with the service and overall experience.
All the best, and thank you again.

Rated 5 out of 5 stars

Definitely recommend this company

From start to finish the whole process was as simple as could be. A price was offered,I accepted and a few days later I received a call to say which day and time my machine would be collected. When the driver came (a very pleasant chap) to collect it, my money had already been paid into my account. Very satisfied with the whole procedure.

5 December 2025

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