SMTN helped us purchase two timeshares at really great prices. We knew what we were looking for but did not want to pay normal retail costs and with SMTN we got two for less money than we would have s... See more
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Review summary
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Sell My Timeshare Now Is the best and most efficient company to deal with. Their customer service is excellent, Very professional , They Kept me informed through my whole transactions of purchasing... See more
Company replied
Benjamin was awesome to work with on our timeshare purchase. He was very informative and let us know every step of the process what to expect. The closing was just as easy, once everything If you are... See more
Company replied
I was looking for a timeshare at the Renaissance Aruba Wind Creek Resort & Casino and found a unit for weeks 46 & 47. I put in an offer and the staff at Sell My Timeshare Now took the time to review... See more
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Company details
Written by the company
Since 2003, SellMyTimeshareNow has been the most trusted timeshare resale and rental company in the industry. We drive real results, making life easier for timeshare owners just like you.
Contact info
One Harbour Place, Suite 11, 03801, Portsmouth, United States
- 1-877-815-4227
- customercare@sellmytimesharenow.com
- sellmytimesharenow.com
4.0
Great
429 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
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Have purchased 5 properties through…
Have purchased 5 properties through SellMyTimeshareNOW. Seamless experience from beginning to end. Christian and Christopher Ortiz are informative and attentive. I could not be happier.
3 June 2026
Unprompted review
Reply from SellMyTimeshareNOW
Thank you, Mike and Allyson, for taking the time to share your experience! We're thrilled to hear that you've had such positive experiences working with SellMyTimeshareNOW and that Christian provided the knowledgeable, responsive, and customer-focused service you've come to expect.
We also want to extend our congratulations on your purchase at Parc Soleil by Hilton Grand Vacations Club! What an exciting addition to your vacation ownership portfolio. It means a great deal to us that you've trusted our team with multiple transactions, and we're honored to have helped make each one a smooth and successful experience.
Thank you again for your continued confidence in our services. We wish you many wonderful vacations and lasting memories at Parc Soleil!
Take advantage of seniors
I feel very taken advantage of.
They make outrageous suggestions on the pricing of my great lake tahoe timeshare but it dosen't seem like they follow through. I depended on their expertise and basically found out my timeshare was probably very overestimated. Lake Tahoe had the best winter ever and they hardly did much of anything to promote that. I had to be the one to call them. I had to consider lowering the price. Aren't they the experts? Is this website just a fraud? I think once you pay plenty $$$ upfront they barely do anything to help or advise. Honestly, I wouldn't recommend and would like my money back if they even look at this review. They seem like scammed on the selling side. Do not trust them or give them any money. As I said, lake tahoe to this day had their best ski season and not one inquiry?
Something is very fishy. I strongly think they are just doing nothing extra. No advice unless I reach out? I would prefer my money back but I don't think they are reputable to consider that. They obviously enjoy taking advantage of seniors that would like to end a relationship. Summary. High price-- No service-- no communication-- overestimate the value so you get interested.
Fyi it is a wonderful timeshare.
I just don't live nearby anymore.
Sorry to say do not do business with them
1 January 2026
Unprompted review
Reply from SellMyTimeshareNOW
Linda, we are very sorry to hear that your expectations were not met regarding our services and appreciate you taking the time to share your feedback.
SellMyTimeshareNow is an online marketplace where timeshare owners can advertise their ownerships for sale to potential buyers. Our marketplace is global in reach, and we invest heavily in advertising across a variety of channels to drive interested buyers and renters to our website, providing owners with the best possible opportunity to receive offers and successfully sell their timeshares.
We understand your concerns regarding pricing. However, it is important to note that we cannot legally establish or dictate the sale price of a timeshare on behalf of an owner. Any suggested starting price is based on market trends, comparable listings, and available data at the time the ownership is initially listed. Ultimately, the listing price is determined by the owner, and market conditions can change over time, which may impact buyer interest and the need for price adjustments.
Unfortunately, we cannot and do not guarantee a specific timeframe for receiving an offer or completing a sale. Many factors can influence market activity, including the ownership itself, asking price, seasonality, buyer demand, and broader market conditions. While we understand how frustrating a lack of inquiries can be, particularly when you feel your ownership has strong value, this does not mean that marketing efforts are not being conducted on your behalf. We remain committed to advertising your ownership and working with you until you have accepted an offer and successfully completed a sale.
We also take customer service very seriously. We are concerned to hear that you felt communication and support were lacking during your experience. A member of our Customer Care team will be reaching out to you directly to discuss your concerns in greater detail and review your account with you.
Thank you again for sharing your feedback. We value the opportunity to address your concerns and improve your experience.
Persistence, persistence, persistence…
I did not know about the challenge on which I had embarked…to sell a timeshare with a special twist!. When we bought the timeshare, golf rounds were supposedly included, but we later found out that if we were to sell, the golf rounds would not be included for the new owner. SMTN had specific knowledge of the particular timeshare company. They were able to make recommendations to us as to pricing to help find a buyer. And they were also able to negotiate with the owner And the perspective buyer to meet on common grounds. Bottom line is that they did an amazing job and persistently continued to sell for over two years!
27 April 2026
Unprompted review
Reply from SellMyTimeshareNOW
Congratulations, Daniel, on the successful sale of your Diamante Dunes Residence Club timeshare and thank you for taking the time to leave your review! We understand your ownership came with unique challenges, and we’re so pleased the SellMyTimeshareNow team could help guide you through the process with knowledgeable recommendations, persistence, and support every step of the way. Thank you for trusting us throughout your journey and for recognizing the team’s dedication to finding the right buyer. We truly appreciate you choosing to work with SellMyTimeshareNow and wish you all the best in the future!
They handled everything on my behalf
They handled everything on my behalf. All I had to do was provide the information requested and they took care of all the paperwork.
4 May 2026
Unprompted review
Reply from SellMyTimeshareNOW
Congratulations, Tom, on the successful sale of your Paradise Vacation timeshare and thank you for taking the time to leave your review! We’re so happy we could help make the experience easy and worry-free for you.
It means a lot to us that you trusted SellMyTimeshareNow to handle the process, and we’re especially glad to hear that our team was able to take care of the paperwork and details so all you had to do was provide the needed information. That’s exactly the kind of seamless experience we strive to provide.
Thank you again for choosing us, Tom. We truly appreciate the opportunity to work with you and wish you nothing but the best ahead!
Grand Timber Lodge Secondary Market Purchase
I recently purchased a Grand Timber Lodge timeshare on the secondary market through Sell My Timeshare Now and had a very positive experience.
Benjamin was my primary contact and was consistently responsive and helpful throughout the process. Communication was clear, and the overall workflow—from offer to closing—was easy to understand and follow.
They provided a realistic estimate for closing time and managed expectations well. The transaction ended up completing a bit faster than anticipated, largely due to the timing of the deed recording and the resort processing, but it was helpful to have a clear range upfront rather than unrealistic promises.
I also had a few specific questions regarding the transfer of bonus time benefits, and those were addressed quickly and accurately.
From a value perspective, the secondary market is a no-brainer. I purchased a summer floating week (odd year) for $100, compared to what would have originally been a much higher direct purchase price.
Overall, a smooth and professional experience. I would not hesitate to use them again.
7 April 2026
Unprompted review
Reply from SellMyTimeshareNOW
Congratulations, Kabot, on your Grand Timber Lodge purchase—that’s an incredible deal, especially for a summer floating week! Thank you for taking the time to leave your review!
We really appreciate you highlighting the transparency around timelines and expectations. It’s important to us that nothing feels confusing or overpromised, so it’s especially rewarding to know the closing even exceeded expectations on timing. Glad we could also help clarify those bonus time details quickly for you.
Thank you for choosing to work with SellMyTimeshareNow—we’re grateful for your trust and thrilled you had such a positive experience. Enjoy your time at Grand Timber Lodge, and we’d be happy to assist you again anytime!
Good customer service & made the…
Good customer service & made the process easy.
1 April 2026
Unprompted review
Reply from SellMyTimeshareNOW
Congratulations, Jessica, on your purchase at Hokulani Waikiki by Hilton Grand Vacations and thank you for leaving your review. We’re so excited for you and hope you enjoy many unforgettable stays in beautiful Waikiki.
Thank you for trusting SellMyTimeshareNow—we’re glad to hear our team made the process easy and provided great customer service. Wishing you amazing vacations ahead!
Very professional and informed
Very professional and guiding our every step. Never experienced any pressure to buy merely a willingness to help. Made the transaction seem effortless.
16 April 2026
Unprompted review
Reply from SellMyTimeshareNOW
Thank you so much for your kind words, and congratulations on your purchase at Hilton Grand Vacations Club at Tuscany Village, Daryl! We’re thrilled to hear that your experience was smooth, professional, and pressure-free—that’s exactly what we strive for.
Our team is dedicated to guiding clients every step of the way, so it’s wonderful to know we made the process feel effortless for you. We truly appreciate you choosing SellMyTimeshareNow and look forward to being of assistance again in the future. Enjoy your new timeshare and all the memories to come!
Upfront Fees with No Results
Upfront Fees with No Results after months of advertising. The company doesn’t really market your timeshare, you have to. If you want your ad to be at the top of the listings you have to keep emailing customer service to change the price. If someone is eyeing your timeshare and they keep see in the price change doesn’t say much for the integrity of the site.
Over-promising Value: SMTN agents provide inflated estimates for the resale value of your timeshares to secure the listing, only to suggest lowering the price to near zero later.
Poor Communication After Payment. Never heard from anyone for updates, but, what is there to update - nothing! Your ad gets posted on a webpage with hundreds of other listings, that’s it! I canceled my listing after almost a year on the site. I asked for a refund of some sort but was told I was after the 10 DAY period. Who sells a timeshare in 10 days? 1 do not recommend this company
10 April 2026
Unprompted review
Satisfaction at last
Once I found the right price SMTN did a superb job processing my sale. i feared a complicaed situation with the time share compamy but SMTN resolved everything without complications. I am grateful tp them for relieving me of this financial burden.
30 March 2026
Unprompted review
Reply from SellMyTimeshareNOW
Congratulations on the successful sale of your Grand Solmar Land’s End Resort & Spa timeshare, Charles! We’re so glad to hear that once you found the right price, SellMyTimeshareNow was able to step in and handle the process smoothly.
It’s especially rewarding to know that what initially felt like a complicated situation with the timeshare company was resolved without any issues. Helping clients navigate those concerns and reach a stress-free outcome is exactly what we strive for.
Thank you for trusting SellMyTimeshareNow to guide you through your sale, and we’re grateful we could help relieve that financial burden. Wishing you all the best moving forward!
No confidence that I will get my 3k back. Don’t do this!
They made big promises and told me that they will sell my timeshare. However, I have no confidence that that will happen. All they do is list your Timeshare and they already have your money so they’re not motivated to sell it. I have been this satisfied with their service. I would do not recommend anyone use this company to sell their timeshare. All they’re going to do is take your $3000 and put it in there pocket. they are very friendly and answered the phone when you call but just hear the same response every time as your price of your timeshare goes down. I should’ve listened to other people and just use my Timeshare rather than give it away.
9 April 2026
Unprompted review
They are efficient
They are efficient, trustworthy, reliable, making things easier for me to sell. I appreciate the service.
11 December 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you so much for your kind words, Elizabeth! Congratulations on the successful sale of your Royal Sands timeshare—we’re thrilled we could be part of that journey with you.
It means a lot to hear that you found our team efficient, trustworthy, and reliable. Our goal is always to make the process as smooth and stress-free as possible, so we’re glad we could deliver that experience for you.
Thank you again for choosing SellMyTimeshareNow. We truly appreciate your trust and wish you all the best moving forward!
Contracted with SMTN Loyalty for 6 years…
Contracted with SMTN Loyalty for 6years in 2024 for maintenance fee refunds. They refuse the annual renewal in 2026. Over 2 years their communication is appalling. The don't respond or don't answer the question.I Formally Complained asking for a specific reason for early termination. No reason given.
22 March 2026
Unprompted review
It is worth the wait
The process does take 3 to 4 months to complete after I put my initial deposit so the 120 days was worth the wait the Resort is awesome the food great and the hospitality is amazing. So glad I bought through SMTN
1 April 2026
Unprompted review
Reply from SellMyTimeshareNOW
Congratulations on your very first timeshare purchase, Vernell—what an exciting milestone! We’re thrilled to hear how much you love the Holiday Inn Club Vacations experience and the incredible value you found at Desert Club Resort. It’s wonderful to know that the welcoming people and memorable vacation atmosphere made such a strong impression.
Thank you for choosing to work with SellMyTimeshareNow. We’re honored to have been part of your journey and are so glad we could help you secure a deal you’re excited about. Wishing you many amazing vacations and unforgettable moments ahead!
Timeshare Sold
My husband and I signed up with SMTN to sell our Timeshare. After maybe 8 months there was a buyer. SMTN handles all the paperwork and it was done. No more bills.
1 February 2026
Unprompted review
Reply from SellMyTimeshareNOW
Congratulations to you and your husband on successfully selling your Hilton Grand Vacations Club on Paradise timeshare, Elizabeth—what a great achievement! We're so pleased to hear that the process was smooth and that everything, from finding a buyer to handling the paperwork, was managed seamlessly for you.
Thank you for choosing to work with SellMyTimeshareNow. We truly appreciate your trust in us and are glad we could make your experience simple and stress-free. Wishing you both all the best moving forward!
A scam in its purest form
This is a scam in its purest form. They are EXTREMELY skilled at marketing their services. When, after a while, they receive criticism for failing to deliver on their promises, they send a boilerplate response. It’s impossible to take legal action against them—they simply have too much legal muscle behind them, which an individual doesn’t have. They exaggerate their offers, promise too much, and deliver too little.
I expect to receive a standard response to this, just as so many others have, but that doesn’t change the fact that everyone should stay as far away from this company as possible.
30 March 2026
Unprompted review
So far
So far, after almost 6 months, I have reduced the price they recommended by 80% and still have not one inquiry. Thay seriously overvalued my timeshare and led me to believe that they could actually sell it........
27 March 2026
Unprompted review
Top notch experience
My husband saw the SMTN listing of a prime unit in Aruba for a great price that we honestly thought was a scam. When contacted, the advisor gave a lot of pertinent information but said that the unit was on hold and under tentative contract. He said that we would be contacted in 5 days should the other party not execute a deal. In the meantime, we reached out to the resort to confirm the unit and the maintenance fees. Everything aligned with our information from SMTN. We ultimately executed our sale transaction through SMTN, and similar to other real estate transactions we have undergone, everything was professionally done, excellent legal documentation, transparent and above board. SMTN’s communications and customer service couldn’t have been more timely and accurate. Even as the resort took more than the 90 days to finalize the transfer and title process, SMTN stayed in touch with us, provided reminders and support to secure and finalize the deal. We are very happy with every aspect of our experience with SMTN.
28 November 2025
Unprompted review
Reply from SellMyTimeshareNOW
Congratulations on your purchase at Divi Aruba Phoenix Beach Resort, Mignon and Allen! What an exciting investment in a beautiful destination—we’re thrilled for you and your husband.
Thank you so much for sharing your experience and for trusting SellMyTimeshareNow throughout the process. We understand that making a purchase like this can feel uncertain at first, especially when a deal seems almost too good to be true. It’s wonderful to hear that our team was able to provide the information, transparency, and reassurance you needed every step of the way.
We’re especially glad that our communication, professionalism, and ongoing support helped make your transaction smooth—even with the extended timeline from the resort. Ensuring our clients feel confident and informed from start to finish is always our top priority.
Thank you again for choosing to work with us. We hope you create many unforgettable memories in Aruba for years to come!
The sale was very smooth
The sale was very smooth - no problems. We were kept informed during the process. We received our money when promised
26 December 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you, Carol and John, for taking the time to share your experience! We truly appreciate your kind words.
Congratulations on the successful sale of your King's Land by Hilton Grand Vacations Club timeshare! We're so glad to hear the process was smooth, communication was consistent, and that everything was completed as promised.
Thank you for choosing SellMyTimeshareNow—we’re grateful we could assist you every step of the way. Wishing you all the best!
No Response to Buyer's Messages
I tried contacting them about buying a timeshare four times, two different ways, and never was able to speak with anyone about buying a timeshare. So, we aren't buying one. Too bad for those sellers who would really like to sell.
5 March 2026
Unprompted review
Reply from SellMyTimeshareNOW
We sincerely apologize for your experience and appreciate you bringing this to our attention. We strive to respond to all inquiries in a timely manner and regret that we were unable to connect with you.
Unfortunately, due to the limited contact information provided through Trustpilot, we’re unable to reach out to you directly. We understand you mentioned attempting to contact us through two different methods, and we’re very sorry those attempts were unsuccessful.
If you’re still interested, we’d be happy to assist you. Did you try reaching us at 877-884-9577? Our team is available and ready to help with any questions you may have.
Thank you again for your feedback—it helps us improve our communication and service.
5-Star Review
5-Star Review - Smooth and Professional Experience (Again!)
We had such a great experience purchasing West 57th through “Sell My Timeshare Now” that we came back to buy The District, and once again, they delivered.
The entire process was straightforward and easy. They emailed all the transfer documents, along with a helpful checklist to make sure we didn’t miss anything. That made a big difference and kept everything organized and stress-free.
One helpful tip for future buyers: you will need a notary for the transfer documents. We went to a local UPS Store that had a notary on staff, and it only cost a few dollars, and we were able to send the paperwork out from there.
For payment, they allowed us to put part of the deposit on a credit card (which was processed first), but the remaining balance needed to be sent via cashier’s check. Everything was clearly explained upfront, so there were no surprises.
What really stood out was their communication. After each stage of the process, they sent a status update so we always knew exactly where things stood, and an estimate on how long it would be until the next step. The longest step we experienced was HGVC processing the transfer, which took maybe 10 days. The other steps moved along fairly quickly.
Overall, another excellent experience. Professional, organized, and highly communicative. We would absolutely work with them again.
-Darrell
23 February 2026
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for taking the time to leave your review and congratulations on your purchase at The District by Hilton Club, Darrell! What an exciting addition to your ownership portfolio — and we’re truly honored that you chose to work with SellMyTimeshareNow once again.
It means so much to us that after your great experience purchasing The West 57th, you came back to purchase The District as well. Repeat clients are the highest compliment we can receive, and we’re thrilled that the process was smooth, organized, and stress-free from start to finish.
Thank you also for sharing such helpful insights for future buyers — especially your tip about using a notary at a local UPS Store. That kind of firsthand advice is invaluable and will certainly help others feel more prepared and confident.
We’re especially glad our communication and step-by-step updates stood out to you. Keeping our clients informed at every stage — even during transfer processing with HGVC — is something we prioritize, and it’s wonderful to hear that it made a difference in your experience.
We truly appreciate your trust and your continued partnership. If we can ever assist you again in the future, we’ll be here and happy to help.
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