ss Reviews 

85
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TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Sellpass has been lying since months about their new version 3, first it was promised in 2023, then mid jan 2024, then they suddenly couldnt tell us a date, then they promised migration last week and... See more

Rated 1 out of 5 stars

I've personally bought products from xenus.sellpass.io, it's a scam, don't buy from them. Then I wanted to review the product I had purchased, but I couldn't for some reason, despite other, newer rev... See more

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Rated 1 out of 5 stars

just a marketplace for small wanna be's to sell cracked info. team@sellpass YOU NEED TO TAKE A SERIOUS LOOK AT YOUR FRAUDULENT SELLERS. they all use the same email.ru to store the stolen accounts. the... See more

Rated 1 out of 5 stars

⚠️ Warning: This seller is a scammer. After payment was sent, communication stopped and the promised service/product was never delivered. Avoid doing business with this person.

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1.5

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TrustScore 1.5 out of 5

85 reviews

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1.5

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4 reviews in the last 12 months

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Rated 1 out of 5 stars

This dude is 100% a scammer

4d4p
This dude is a st8 scammer, and I am going to go as far and say Sellpass may be helping him enable his scamming by keeping him on the platform.

I have sent an email with all proof needed as well. if something is not done about him I will take my formal complaint to the BBB.

8 January 2024
Unprompted review
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Reply from ss

Hi Max,

Sellpass is a digital commerce platform and not a digital marketplace. This means that when you purchase a product, you send the payment directly to the business, and not Sellpass.

Sellpass does not middleman, withhold, or proxy payments. We also don't provide support to customers because we are a software company, not a marketplace as previously noted. We recommend contacting your bank to open a dispute or contact the business directly for a refund.

We also suggest emailing team@sellpass.io with information regarding this fraudulent scam and they'll investigate as Sellpass has a zero-tolerance policy for businesses fraudulently scamming customers.

Rated 1 out of 5 stars

Don't go near these criminals

Tl;dr: They are damn criminals, hard avoid these people.

Don't do any business with these criminals. They are literally ignoring GDPR regulations and just don't give a f_ck about people with requests they should comply according to GDPR. They did not reply to my email (Which I bumped) for one and a half month. I did contact with them through their official Discord server, first time of course I got no help. When I asked it the second time, their employee told me there is no estimated time when they will answer. So basically they told me to f_ck myself, since a company is REQUIRED to comply with the request within 30 days and even if they require more time for processing the request, they are REQUIRED to notify and give an explanation to the user within 30 days of the initial request. At this point almost 2 months passed, I will bump the email for the third time, if they don't reply within a week or so I just file a complaint with my country's data protection authority. Hope these criminals' ass gets fined.

Edit: I did read their useless ignorant reply (Even now they did not open my emails, since then they would knew that I am not a business customer and that this copy paste reply helps nothing in my case), also they still not event addresses why they are treating GDPR regulations as "recommendations" instead of hard rule. Still avoid these people, they are just criminals and clowns....

Edit 2, 2/2/2024 (They only added the EU GDPR part 3 days ago, before that I got some low effort sample response): Ok, I will message to the owner of the shop to get in touch with you (Since as I seen your dashboard and the API docs, there is no way for the shop owner to delete all information of a customer from your servers). If you will cooperate with the shop owner and delete all my information from your server (Including, but not exclusive to IP address, country, email address, useragent) I will gladly remove the negative review.

25 January 2024
Unprompted review
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Reply from ss

Hi there,

As a U.S-based commerce infrastructure platform, Sellpass does not act as the data controller or data protector and as defined in our business terms of service and other related data policies, customer data (i.e transactions, invoices, orders, etc) is controlled, owned, and operated by individual businesses on Sellpass.

To request the deletion of your data, in compliance with EU GDPR, you'll have to contact the individual business in question as Sellpass cannot intervene in these cases considering we are bound by contractual obligations with individual businesses on our platform.

If you are a business requesting the deletion of your data on our platform, then that is something we're able to comply with. Due to our security measures in place, we require you to send us your API key which can be found in your security tab under settings.

Once we have received your secure account API key, the process of the deletion of your account and all related data will commence in line with our inactivity and account deletion policy.

Thanks,
Mitchell
Risk Operations, Legal

Rated 5 out of 5 stars

better then the competitors

not sure why all are complaining, the support is great and always under 1 hour as they promise. website works like a charm (way smoother then sell.app or sellix) its hella customizable aswell and the prices for pro are totally fair, regards: nowax

8 December 2022
Unprompted review
Rated 4 out of 5 stars

Good, but needs work.

Overall, I've had a really good experience with Sellpass so far, and I feel like over time the platform will keep improving. Generally, everything was effortless and simple, however, I had a few key issues:

1. The support response time is slow. My account has an issue that could risk me being locked out, and I've gone 4 days without a response.
2. I found it impossible to link my discord. Trying to link my account always resulted in an endlessly loading page.
3. I'd appreciate a better explanation of how the dynamic webhook works.

Great platform but I'm really hoping to see it improve. This review is definitely subject to change as it develops.

9 September 2023
Unprompted review
ss logo

Reply from ss

Hi Anton,

We've been taking steps to improve our support response times across timezones and for businesses on all subscription levels, expect some sweeping changes once our version three launches.

Regarding our Discord integration, we understand that we may have complicated this with the existing system of manually linking your account via https://dashboard.sellpass.io/settings/security. This is something we've simplified in our upcoming version three.

You can link your Discord account with the link above (for the existing version two), if you're experiencing any issues please contact us via our live chat and ask for an engineering escalation.

If you're selling access to software, or any other product type off platform, then the dynamic webhook is best suited for you. We fire webhooks to your endpoint, so if you're selling digital products that don't require any extra engineering step, we recommend not using that product type.

Feel free to join our community server at discord.gg/sellpass to get in touch with our team to get a more hands-on support approach as well.

Rated 5 out of 5 stars

I love Sellpass

I'm a genuine user. I appreciate the layout and how they give you a high quality storefront. I believe this is better than sellix and atshop. As soon as I am able to buy a better member ship I will. Sellpass is a platform to sell. ANY EXPERIENCE THAT INVOLVES A SUBDOMAIN has to do with another entity. I write this because they provide free storefront for people and they don't have too.

7 August 2023
Unprompted review
Rated 5 out of 5 stars

great experience

great experience
otp . sellpass . io was the most legit store I've found.

Provided rdp for free and even the proxy. Best site ever

1 August 2023
Unprompted review
Rated 5 out of 5 stars

Sellpass is effecient and money saving but...

People are just so stupid, they think that sellpass owns all these shops that people make on sellpass but reality is that sellpass is a platform like amazon, ebay where sellers come and sell product on sellpass, and sellpass take some commission from each transaction

This is gonna be my honest review with sellpass, I recently moved from sellix to sellpass, here's why

1:- sellix started restricting the products that I sell most
2:- They take a lot of fee from Paypal transaction and cypto (even if u have pro or business plan)

here's why I moved to sellpass and I pay for pro plan monthly for only 19$ and I get 0 fee, I save more then 50$, I think sellix users should switch to sellpass and sellpass free users should pay for pro plan (if they make at least 50$ a day)

I am happy with sellpass, they don't give a f about what people sell and what people do on platform, but here comes a platform

Sellpass should ban the shops of scammers which they sell for example cb or gaypal with balance so people fall into it and think that sellpass scammed them. so they destroy the reputation of sellpass also on trust pilot.

Sellpass should ban scammers from their platform, Selpass I hope you will see my review and act upon it, thanks alot

17 June 2023
Unprompted review
Rated 5 out of 5 stars

Very good

Very good, better than paying for a custom site for sure
packed with lots of features and devs always working on making it better, highly recommended!

31 December 2022
Unprompted review
Rated 1 out of 5 stars

This is 100% Scam

This is 100% Scam, I paid to them to get a product, they said you have to buy an add-on to get the first order then they said you have to buy one more thing. so at the end they blocked me and didn't send me any product or services. even they don't allow me to review in sellpass.io that's why sellpass reviews are fake and dangerous. be aware from buy from these people. fake reviews fake products and they block you from making a review. all benefits to the seller (scammers)
these are two store I passed by.
uhqservices
zelshop

15 June 2023
ss logo

Reply from ss

Hi qourat,

Truly appreciate your patience while we investigated these businesses. As a result of our investigation along with the contents of this message, we've terminated both storefronts along with their subsequent platform accounts.

This means that these users will not at any point in the future be able to access any part of the Sellpass platform. There also is no appeal for this termination.

While we're extremely sorry to hear about your loss of funds, it's always best to take a closer look at the authenticity of each individual business. Please know that we're always a message away.

Best,
Risk Operations, Sellpass

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