sellusyourguitar.co.uk Reviews 729

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and high quality of products. Many highlight the detailed and accurate descriptions of items, often noting that products arrive in even better condition than expected. The staff is frequently commended for being friendly, knowledgeable, and professional, making the entire process smooth and hassle-free. However, some customers mentioned occasional issues, such as guitars they were interested in being sold quickly or not receiving a valuation for their instrument as expected. A few also noted that while the prices offered were fair, they might have been able to get a higher amount if they had sold the item themselves.

What people talk about most

Product

Users describe positive interactions with the product. Customers frequently praise the excellent condition of... See more

Service

People report positive experiences with service. Customers consistently praise the excellent and efficient... See more

Price

Customers had positive experiences with price. Many reviewers found the prices to be fair, competitive, and... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently describe the team as... See more

Quality

Consumers find quality to be positive, often describing items as being in brilliant or fantastic condition,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good communication, packaging and collection - very quick turnaround and payment. I could have held out for more money but wanted a quick all inclusive deal without any hassle. Sell Us Your Guitar... See more

Rated 5 out of 5 stars

I've used SUYG before, buying a Gibson ES335 last year. Today's experience was very similar to last year - relaxed space and attitude to look at the stock, not a new guitar in sight (yippee), a comfy... See more

Rated 5 out of 5 stars

I’ve never even contemplated buying a guitar online before (I’ve always been adamant I wanted to feel the neck, setup, hear it obviously lol!!) but I need not have worried. This company is fantastic!... See more

Rated 5 out of 5 stars

Highly recommended. They offered a very competitive trade-in price against one of their stock guitars, including a bonus that made the deal really attractive. Communication is virtually instant, and t... See more


Company details

  1. Musical instrument shop

Written by the company

We are a guitar buying service that offers you a fair price for your guitar, amp and pedal. If you accept our offer we will send you packaging and pay for all postage costs. We aim to pay the same day we receive the guitar.


Contact info

4.9

Excellent

TrustScore 5 out of 5

729 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Easy Sale

This is a really good service for people who have a guitar to sell but don’t want to deal with any of the hassle or risk of selling privately.

They were up-front about the fact that their offer would be about 2/3 of the expected resale value, but they arrange all of the packaging and courier service. For the price bracket my guitar was in (a little under £1k), I was happy to take this offer. Received the agreed upon amount in my bank account the day after the courier collected the guitar.

I’ve never bought a guitar from them, but I can say that their description on the site of the guitar I sold to them is accurate (photos highlighting very minor scratches etc), so I’d have confidence doing so in future.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service and don't worry!

I had my Gordon Smith in storage for 35 years, beautiful guitar (owned it for 43 years), I only play acoustic since 1991 on a semi pro basis owing to tinnitus, still playing gigs today. So after not touching the guitar for all those years it comes to a point where she needs to be played and the decision made to let her go. After speaking with and emailing a few shops and searches, I came across these guys.
Was a bit sceptical at first, but anyway read the reviews, due diligence etc. They came back with an offer which I accepted and the service was excellent. They paid out within a few hours of the guitar arriving, no hassle, very straight forward. I think if your are honest with these guys, give them a good appraisal of your instrument, you'll be fine. Leting the guitar go was dificult, as I played 10 years worth of gigs with it. Great communications, contract really easy, works for you and them, very fair.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Great experience from start to finish

Highly recommended. They offered a very competitive trade-in price against one of their stock guitars, including a bonus that made the deal really attractive. Communication is virtually instant, and the packaging/courier side of things is top notch. I’m already going through my stash to see what else I can trade in.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

A pleasure to buy from

A pleasure to buy from, all my questions were answered very quickly, guitar arrived very well packed and on time by the courier they used. the companies staff informed me of a " minor " problem they came across and asked if I still to proceed with order or get a refund... the problem wasn't even worth mentioning. I said yes go ahead.. very very pleased with SELLUS YOURGUITAR

28 January 2026
Unprompted review
Rated 5 out of 5 stars

First Class

The service at the store was first class. Jordan in particular was extremely helpful, and took the time to talk me through the process of setting up my newly purchased guitar.
I will definitely be back when my guitar needs servicing in the future, and wouldn't hesitate to recommend the business. Super friendly and knowledgeable staff!

27 January 2026
Unprompted review
Rated 5 out of 5 stars

My new favourite seller

Great company - very competitive prices, detailed and accurate descriptions of guitars, fast shipping and helpful service. Would buy again in a heartbeat.

Plus everyone knows 2nd hand guitars are cooler than new ones.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Great price

Great price, great product.
Bought a used Squire Bass VI, played really well and intonation was good.
A little out of the way so quiet, seems to be lots to choose from.
Well recommended, staff were really helpful and chilled out. Really pleased I found them.
Defo will check them out when needing something again.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Great buying experience online

Ordered a thinline telecaster via the website just after Christmas and collected it today (crazy snow in the North East of Scotland). The guitar is in beautiful condition as described and was very safely packaged. Would highly recommend the service! Communication in advance of purchase was fast and incredibly helpful

9 January 2026
Unprompted review
Rated 5 out of 5 stars

G&L Legacy

G&L Legacy

Guitar arrived safe and sound as promised .
It’s in great condition and plays and sounds great.
More Stratty than my fender strat,
Tom and Jordan were great guys to deal with.
Can’t speak highly enough about the customer service.
I’ll be back!

7 January 2026
Unprompted review
Rated 5 out of 5 stars

New guitar arrived today as promised…

New guitar arrived today as promised and it was in much better condition than I was expecting. The guys dealt with my purchase and negotiations professionally and handled everything without anything being too much trouble for them.
I wouldn’t hesitate to purchase another guitar from them and I’d highly recommend Sell Us Your Guitar for your next purchase. You’ll not be disappointed.
Thanks to all but in particular Aleks for working with me to get this beauty.

30 December 2025
Unprompted review

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