We had a great experience with everyone at Semper. From the start of our journey with Semper Jenna was so supportive and understanding and gave us the time to get settled in. Herself and her team were... See more
Company replied
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The important part of any partnership is the support team. With a long standing relationship with Semper and knowing if you need help, support or training , Semper has always been there for us and hel... See more
Company replied
Backup support of Semper is really good in that help is available and support to address issues. The reservation system works well but in the stock control side...we have had issues...which we hope... See more
I've been with Semper through various businesses over the years since 2010 and the innovation from the team as well as the caring ear for the industry is just something remarkable. They're always open... See more
Company replied
Company details
- Software company
- Business and IT Consulting agency
- Business-to-Business service
- Cloud Computing Service
- Event technology service
- Software Vendor
Written by the company
With over 25 years of industry experience, Semper is a flexible, easy-to-use, cloud-based hospitality management system designed for independent hoteliers managing diverse properties, with or without multiple revenue streams. Tailored to support a wide range of properties—from boutique B&Bs and Guesthouses to luxury safari lodges and larger hotels—Semper’s modular platform brings together Reservations, Point of Sale, stock control, event management and more into one streamlined system. Connecting hotels to over 1,000 OTAs and featuring dynamic rate management tools that can increase room revenue by up to 20%, Semper offers a powerful yet simple way to maximise bookings and profits. With a personalised booking engine, agent portal, channel manager, and guest-focused tools, Semper enables hoteliers to create a fully integrated technology setup without complexity and the need for multiple providers. By automating routine tasks, integrating payments and accounting, and centralising control across multiple departments, Semper saves time and cuts operational costs. It also enhances the guest experience through automated check-in/out, guest profiling, and up-selling opportunities. Backed by a global team of hospitality experts providing 24/7 support, Semper combines intuitive software with genuine human assistance whenever you need it. With a proven presence across three continents, Semper offers a refreshing alternative for hoteliers seeking a reliable, affordable solution that truly delivers - freeing them from overpriced, under performing systems. Choose Semper. Book a Demo today.
Contact info
2B Skyfall Office Block, De Beers Ave, Paardevlei, 7130, Cape Town , South Africa
- 021 300 3222
- info@semper-systems.com
- semperpms.com
Reply from Semper
Hi Henk,
Thank you for your feedback! We are glad to hear that our team’s willingness to listen and assist made a difference. We are always here to help!
Kind regards,
The Semper Team
Intuitive system that works well
Intuitive system that works well. Easy to manage bookings and control finances.
Love the integration with Sage where I do my accounting
9 January 2025
Reply from Semper
Hi David,
Thanks for your great feedback! We are thrilled to hear that our system is making bookings and finances easier for you.
Kind regards,
The Semper Team
Reply from Semper
Hi Ronel,
Thank you for sharing! We are glad to hear that Bernhardt has been both helpful and friendly. We are lucky to have him on our team!
Kind regards,
The Semper Team
We are pleased with the service and…
We are pleased with the service and reliability of staff each time we call for assistance and the time frame taken to resolve any problem is very precise. Friendly staff, the likes of Zizipho make the service sophisticated every time. The afterhours line is also very helpful, making your service very convenient for us.
9 January 2025
Reply from Semper
Hi,
Thank you for your positive review. We are thrilled to hear that our team has provided reliable and helpful support.
Kind regards,
The Semper Team
Excellent Service.
9 January 2025
Reply from Semper
Hi Rowesai,
Thank you for the positive feedback.
Kind regards,
The Semper Team
System always on.
System always on.
Web based platform makes booking and reservation management easy.
6 January 2025
Reply from Semper
Hi,
Thank you for your feedback! We are glad to hear that our web-based platform is making booking and reservation management easy for you.
Kind regards,
The Semper Team
Reply from Semper
Hi,
Thank you for your feedback! We are glad to hear that Christian was helpful, pleasant, and patient. We appreciate having him on the team!
Kind regards,
The Semper Team
Excellent service by Monet Buhr and…
Excellent service by Monet Buhr and Brandon Pienaar.
They are always helpful and friendly.
8 January 2025
Reply from Semper
Hi Coenie,
Thank you for your kind words! We are thrilled to hear that Monet and Brandon have provided you with excellent, friendly, and helpful service.
Kind regards,
The Semper Team
Reply from Semper
Hi Deidré,
Thank you for your positive review. We are happy to hear that Christian could assist you quickly and effectively. Your support means a lot to us!
Kind regards,
The Semper Team
Christian is a legend
Christian at Semper Support has been able to resolve intense issues for us, every time we push on his button.
Semper really trains their staff on an exceptional level.
8 January 2025
Reply from Semper
Hi Henku and Chezanne,
Thank you for your amazing feedback! We are so glad to hear that Christian has been such a legend and able to resolve even the toughest issues. We will be sure to share this with him—our team takes pride in providing exceptional support!
Kind regards,
The Semper Team
It is a good system
It is a good system, and the assistants are very helpful.
Thank you.
7 January 2025
Reply from Semper
Thank you, Sonja! We are so happy to hear you find the system helpful and our team supportive. We are always here to assist you whenever you need us.
Kind regards,
The Semper Team
Working with the Best.
Over the years we gotten very used to the system. and on my travels ( to other establishments)I have noticed that Semper is growing which is good as it means we are onto a good thing.
6 January 2025
Reply from Semper
Hi Gerald,
Thank you for your kind words. We are so glad that Semper has worked well for you over the years, and it's great to hear you have noticed our growth—clients like you make it all possible!
Kind regards,
The Semper Team
No duplicate bookings since we started using Semper in 2017…
We have been using Semper since 2017 and are very happy with the product. The developers also respond quickly to any change requests, and i cannot remember any bugs affecting business.
Most importantly since we started using Semper we have not had a single double booking, something which was always a problem as we advertise on a number of channels.
6 January 2025
Reply from Semper
Hi Leon,
Thank you for the great review! We are so happy to hear that Semper has helped eliminate double bookings and that our team has been responsive to your needs.
We truly appreciate your support!
Kind regards,
The Semper Team
We are a devoted Semper customer…
We are a devoted Semper customer because we enjoy how it operates, how user-friendly it is, how it helps us with our daily transactions, and how accommodating and attentive the agents and staff are. We appreciate their understanding of their clientele and flexibility with some requests.
6 January 2025
Reply from Semper
Hi,
Thank you for the wonderful review! We are so glad to hear that you find Semper user-friendly and that it supports your daily operations. We truly appreciate your kind words about our team and their flexibility. Your satisfaction means a lot to us!
Kind regards,
The Semper Team
The system is very user friendly and it…
The system is very user friendly and it makes it easy to do small changes and amendments.
I am also very happy that Glenn is always close by and always ready with a joke and anydesk.
19 December 2024
Reply from Semper
Hi,
Thank you for the kind words! We are glad you find the system user-friendly and appreciate Glen's support and humor. :)
Kind regards,
The Semper Team
I am happy with Semper the only thing I…
I am happy with Semper the only thing I am not pleased with is that after 'n period of time the system changes some of the prices back to R0.00 and that is bad especially when you have a client standing to pay.
That, I can do without.
Regards,
Petro Di Mezza
5 November 2024
Reply from Semper
Dear Petro,
Thank you for your feedback.
The issue with prices reverting to R0.00 is due to your rate plan expiring. To resolve this, you can extend your plan for a significant period, and the expiry date is fully up to you.
I will also log a development request to set up a reminder in the system a few days before your rate plan expires so you can easily extend it.
Zizipho from our support team will contact you soon to explain the process and assist with the setup. She will also provide a ticket number for reference.
Thank you for your understanding!
Best regards,
The Semper Team
Reply from Semper
Hi Branton,
Thank you for your positive review! We are thrilled to hear that you had a great experience with our service.
Kind regards,
The Semper Team
The best Reservation System out there on the market
Semper is a great system that I have been using for 8 years and I can't live without it. Whenever I need support it is always there. Thank you
17 December 2024
Reply from Semper
Hi Terry,
Thanks so much for your kind words! We are really happy to hear that Semper has been so helpful to you over the years, and that our support team has been there when you needed us. We truly appreciate your continued trust!
Kind regards,
The Semper Team
Great package for stock control and…
Great package for stock control and sales... We love the great package and the great price. Keep going guys :)
10 December 2024
Reply from Semper
Hi Achmat,
Thank you for the awesome feedback!
Kind regards,
The Semper Team
Great package for a great price
Great package for a great price, we service both our restaurants with Semper and it meets all our sales & stock control requirements
10 December 2024
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