Worst company Ordered flowers on anniversary of my daughter, a in laws. Called them many times. Said will deliver surely but did not deliverance defeated the purpose. Never ever go for it
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Worst company Ordered flowers on anniversary of my daughter, a in laws. Called them many times. Said will deliver surely but did not deliverance defeated the purpose. Never ever go for it
Company replied
Terrible company, at the end minute late in the evening these guys are saying that they can't deliver and will do next day, as a customer we can't even do anything at the last minute....first they ru... See more
I have ordered a Valentines Gift with all emotional hopes for 3k they have eaten all the money and telling can’t deliver an item and didn’t refund money. Thinking only as gifts but literally Playin... See more
168 gm of Cadbury celebration pack costs Rs. 150. They sell it for Rs. 485. Then they claim the delivery is totally free. In the product page, there is not a single description of the product, like we... See more
Company replied
Send Gifts to India-SendBestGift.com offers online gifts, cake, flowers, chocolates, sweets, Rakhi and Friendship day gift, teddy bear, dry fruits, fresh fruits same day delivery in India on best price. Order gifts for birthday, anniversary, wedding or...
1235 P Sector 45, 122022, Gurugram, India
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worst company Ordered flowers on anniversary of my daughter, a in laws. Called them many times. Said will deliver surely but did not deliverance defeated the purpose. Never ever go for it

Reply from SendBestGift
Failed to deliver on date.
Despite calling them a million times.
They lied the first day with an excuse.
Did not pick up calls on the second day
Third day when I called they said the order has been cancelled. Right then I get an email. The guy cancelled it right to my face.
It was my wife’s first birthday. Ruined.

Reply from SendBestGift
Very fast and efficient only ordered the day before from the UK!!
Very easy to order on their website
I ordered a cake flowers and card ...it was actually better than I anticipated
Highly recommended!!!

Reply from SendBestGift
I have ordered a Valentines Gift with all emotional hopes for 3k they have eaten all the money and telling can’t deliver an item and didn’t refund money.
Thinking only as gifts but literally Playing with customer emotions
Raised a fraud case in cyber crime.
How come this kind of company running should shut them
Terrible company, at the end minute late in the evening these guys are saying that they can't deliver and will do next day, as a customer we can't even do anything at the last minute....first they ruined someone's day and then as compensation they can't even commit a requested delivery time for next day after ruining a previous day. Worst experience ever, never use these people
What an unprofessional and unorganised company! Please don't use it to send any gifts. They don't deliver anything and when you ask customer support, they will cancel the order saying they can't fulfil it. No apologies, no alternatives. Pure unprofessionalism. They don't care about you. I haven't even gotten my refund.

Reply from SendBestGift
Thank you for delivering my karwa chauth gift on time. Really appreciate the quick delivery

Reply from SendBestGift
Tysm for delivering my order on time. My mom was really happy.

Reply from SendBestGift
Huge gratitude to you guys. Your services make it so convenient for me to send gifts to my family! I really appreciate the work you guys do for us. THANK YOU ❤️

Reply from SendBestGift
Terrible, terrible company. They are scammers to get your money and the product will never reach you. DO NOT PLACE ANY ORDER WITH THIS COMPANY. My wife lost money ordering with these people.

Reply from SendBestGift
Very Very Bad experience.
Ordered birthday cake on my daughter brithday.. Then, I followed up by telephone and message. Promised will deliver evening. Then, saying will deliver next day.
Really it was terrible experience for me.
They promised to deliver flowers and nuts for my sister's birthday. they took all day and delivered around 8pm on that day just the nuts and no flowers were delivered. On top of that the nuts were from the local store and they charged me Rs500 and took all day to deliver just that nuts. I do not recommend this site to any one. They are very unethical
I have had 3 times bad experience. I have ordered a flower and I was expecting that it reached the receiver and asked the receiver about it. They said it didn’t arrived yet. Contacted customer service and then only they are informing me that they won’t able to deliver it on the day. I mean ??? What is this? Don’t have a respect for people putting orders? Really disappointing.
Never going to order through them. Very very bad service. When I asked about it they asked me to send email. Very irresponsible team members.
Terrible experience. I really wish I had read the reviews before ordering. I placed an order for a cake and bouquet, but what I received was completely different from what was shown on their website. The cake and flowers were nothing like what I expected, very cheap quality cake and flowers were sent—honestly the worst I’ve ever seen. I paid good money and feel so disappointed that they didn’t even deliver what was promised.
If I had option to give no star I could have opted it.one of the worst site I have ever seen. What is the use if you send the flowers after the celebration.Its not about money how you even sleep by eating on this earning and playing with emotions. Karma hits you back very strongly enjoy it.
Placed an order for flower delivery with this website for my wife’s birthday. They did not deliver and responded late on the day saying good flowers are no available. This is a scam business. Do not, and I hope enough people see this, do not place your orders with this website. This is just a website that has pictures but they will not deliver. I hope you don’t lose your hard earned money.
I am extremely dissatisfied with their service. I paid 5,049 rupees for a cake worth 300 rupees, expecting it to be delivered on time for a special occasion on August 4, 2024. They kept chatting with me until 8:30 PM, which prevented me from making other arrangements. Had they informed me during our first communication at 11 AM that they couldn't deliver on time, I could have found another solution.
No refund was provided, and I am convinced this is a scam. I strongly advise others to look elsewhere for their special day to ensure it is both colorful and peaceful.
They took my money and we never received the item. Scam!
They will commit prompt delivery and they will never do that.
Worst service and never go for them....
It's big scam sendbestgift is cheating the Customer I place my order on 24th April to deliver on 25th they failed and came back to me after hundreds of call with this excuse "We do apologize for the inconvenience caused to you
Due to some unforeseen reason with the delivery person we failed to arrange the delivery today as he met with a small accident and the complete gift was spoiled
We are so sorry as we will arrange the delivery tomorrow asap"
They promised me it would be delivered on 26th April but they haven't. I am going to register a. Complaint with NCRB and request others not to waste money by sending gifts with sendbestgift.com.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.