Send Flowers Reviews 

Ordered a balloon saying “I love you” received a "Happy Birthday" balloon with beers on it 🤦‍♂️

They charged extra for weekend delivery - Sunday in my case - and then claimed that there was no available florist in the area to deliver on Sunday. They did not bother to contact me about problems with the order, I called at the end of the day to inquire where the flowers are. Delivery for a birthday was never made. 

Do not trust for timely delivery. They never delivered the bouquet to the church. At least they refunded my $$.

Flowers where nice once they made it to my mom. Unfortunately the delivery went wrong for this Mother's Day celebration. My other gift made it inside to her facility apartment with no problems, however, the flowers were left outside the building. A nice lady recovered them and brought them inside the common area. According to the delivery, the time difference was about 3-4 hours before my sisters arrival and they took the flowers to my mom.

Plant wasn't delivered to funeral home. Contacted Send Flowers to have plant delivered next day at the recipient's home. Again, plant wasn't delivered. I contacted Send Flowers about a refund which they weren't going to give me the full amount until I threaten to go to BBB. I ordered from a different company. Pat

I ordered a premium pink goddess bouquet for a little over $70. When it arrived, the bouquet was not as advertised. It had significantly less flowers than the premium, deluxe, and regular bouquets shown online. When trying to contact them via email, I got no response. I called the customer service to speak to a representative that was not willing to give anything other than a 20% coupon on my next purchase. I am disappointed in their services, this company is sketchy. Please spend your money elsewhere.

This company is unreliable and dishonest. I am having problems with my wife and I ordered her a bouquet for her birthday which was not delivered on her birthday, even though I got a confirmation email saying it was delivered. It was so awkward and embarrassing having to ask her if she got the flowers and for her to then respond and say she didn’t, even though I got an email confirmation saying she did. Upon calling customer service I was advised an attempt was made to deliver but the recipient was unavailable. THEN WHY DIDN’T THE NOTIFICATION EMAIL SAY THAT?!!!! Completely unreliable and bogus service!

Buyer beware! Do NOT use SendFlowers.com. I found out the hard way that not all online FTD type flower deliveries are the same. I ordered a specific get well bouquet with a teddy bear and red/white hospital cross and a small get well balloon (which I paid extra for). The bouquet they sent was a generic bouquet with no bear, no balloon. It was $97 in total with tax & delivery and when I contacted them about the discrepancy in the product they delivered, I received 2 responses in LESS than 1 minute, one saying someone would respond in 24 hours and immediately an email telling me they were issuing a $16.97 refund. That was WAY too fast which just tells me they automatically issue a standard refund amount to anyone who complains. Not good enough...they need to do WAY better.

I order balloons and I paid for same day delivery. It came the next day and missed my grandson birthday

My friend loved the flowers I sent her- she has now sent me three messages thanking me! A week later and the bouquet still looks fresh and beautiful.

Great job!!

All the items I ordered were excellent, arrived on time and made grand daughter happy!

The recipient loved the balloons..Hassler free

I have no idea what the flowers looked like in the end, except that my parents loved them and loved them everytimt. Even better, they are always delivered to the right place at the right time. The only thing I can critisize is they always end up costing more than advertised and the pictures on the website are not clear about which size bouquet is being exhibited. Very please on the whole.

The delivery was great got there early but I didn’t get what I ordered. The flowers that I ordered was supposed to be pink and I got purple. It was very pretty but the bouquet was not full like that picture

We sent flowers through here to my MIL for Mother's Day. Paid for a Friday delivery. The flowers did not arrive until Monday after Mother's Day. The tag on the box said they had shipped from Kentucky on Thursday May 8th and arrived Monday May 12th. That makes the flowers 4 days old already and they looked it. They did not look remotely close to the picture of the arrangement we had asked for. They took a cheap bunch of flowers - the ones you buy in Walmart for $12 with the rubber band and stuck them in a vase with the rubber band still on them. We were charged $95 for that. I wrote to customer service to make a complaint and have not heard from them.

It was so easy to place my order online, the flowers were delivered as directed, they were very pleased with the order.

This company is a scam!! Do not order from them. There is no option for zero star hence they are getting one. I order flowers for my daughter’s wedding in Iceland. Received confirmation number and they charge my account right away…that was the lat I heard from them spite multiple emails and phone call - phone numbers are disconnected or go to voice mail. I have started a dispute with my bank but if you don’t want the hassle don’t order from them. This was a special event and they tried to ruined it. No respect for people. If you can’t deliver say it but don’t take their money

I ordered two items, a Mother's Day arrangement for my Mom, and a boutonniere for my boyfriend. (I ordered these on different days close together, and I'm not sure which of the two I'm being asked to review, so I figured I'd mention both.) The boutonniere was PERFECT, even included an extra pin! However, the Mother's Day arrangement did not look at all like the one I ordered. I picked one specifically because it had trailing eucalyptus in it, and there was no eucalyptus in what I received. I mean, the arrangement was very pretty, just not what I ordered. My mom still loved what she got, I was just a little disappointed that it wasn't what I was initially expecting.

Sent Mother’s Day flower to my mom earlier than the day and they arrived right on time and beautiful! My mom even said it was very well packaged with vase and flowers. Thank you!

My 2 orders were both not delivered on their requested date. I contacted customer service who went above and beyond to remedy the situation. Thank you to the multiple agents in customer service who helped me resolve the missing deliveries.