Send My Bag Reviews 27,472

A very last minute need to ship an item from Glasgow to Aberdeen, picked up promptly and arrived early with helpful updates along the way. Lifesaver.

Very easy process to follow and the bags arrived on time and in great condition at the destination. Will use this service in the future when I have the need to ship luggage.

Efficient, timely and reliable.

AWFUL company. AWFUL chat service. I just tried using this company for the first time and let me tell you. Not only have they wasted MY time as well as my hosts time. They have BLAMED ME for the reasons that they are so incompetent.
They ask you to provide a phone number but don’t worry they’ll never use it cuz what good is a phone number when a courier is having trouble locating the house for pickup? Right? RIDICULOUS!
They will give you excuse after excuse to not take any responsibility for their actions. A simple apology and basic customer service would have been appreciated. They never updated me with any information. I had to message them and inquire about why my bag was not being picked up. Their drivers nor their chat team have any common sense. Complete waste of my time. I will NEVER use them again and you shouldn’t either. Shoutout to their chat member whose name I cannot say but starts with a G and rhymes with when. They were the MOST unhelpful and the MOST rude. Absolutely awful person. I hope they get some training.

Such an amazing service. Easy to use and set up, very clear instructions, they keep in touch with you the whole time via email and tracking, efficient and bag arrived at destination in a week. The online chat service is also excellent. Would absolutely use again and recommend to others.

All worked like clockwork and they are so helpful

The service was exceptional. First of all, the forms to fill in are all online and easy to do. Instructions are very clear. The pick up and courier service was also extremely fast. I had 7 big boxes of personal items couriered from the UK to United States and it arrived in 3 days. Customer service was also easily contactable on the numbers given. 5 Star service. I have recommended to my American friends who want to ship their items to the UK. Keep up the good work.

Everything went Perfect. Great Job👍💪

Clear guidance and quick responses when I didn’t understand something always feel confident in their availability.

Both times I sent my bag with your company it arrived quickly and safely

Overall service quick and great,
recommended

Service was quick and easy with the staff able to answer questions quickly and easily. I am in Scotland and it is a shame service not offered directly from here on my route . Would use again

An excellent service. Always on time and keeps you updated along the whole journey. Have used this service many times mostly to send parcels to France from Italy and they have always been excellent. I wouldn’t hesitate to recommend them

I received my boxes completely destroyed and the refund me with nuts!!!!!!!!

Incredible communication and service. Couldn’t recommend more highly

Great service from start to finish sent my son his case from uk to aus, arrived a day early and was easy to track through the complete journey. Clear and concise information when preparing the goods for travel and even used the online chat service which was a great help.

Send my bag was tge best way to get my excess items back from the UK to Australia.

Their instructions were clear on how to pack, what I was allowed to ship.

The friendly courier collected from my house on time and tge case arrived earlier than the estimated time.

I would definitely use this service again.
Much cheaper than paying for excess baggage.

Really efficient service! Our boxes made it from London to Melbourne with no issues whatsoever.

Have used Send My Bag quite a few times over the last three years to send clothing backwards and forward between Australia and the UK for a family member who is over in the UK on a working visa. Always reliable. Reasonably priced. Easy to book and great communication from company when you have questions. Highly recommend.