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Review summary

Created with AI, based on recent reviews

Evaluating 170 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience and find the product helpful for studying and improving test scores. Many appreciate the interactive nature of the platform and the excellent customer service when they need clarification or support. However, some people were dissatisfied with the website, reporting glitches like progress not saving and repetitive quiz questions. A few other people also felt that some content was basic or even incorrect, and that the system sometimes marked correct answers as wrong due to minor spelling errors.

What people talk about most

User experience

Consumers find the user experience to be largely positive, praising its helpfulness for learning and... See more

Product

Reviewers mention positive feedback about the product, finding it to be an excellent and useful learning aid,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting its helpfulness, responsiveness,... See more

Website

Customers had ambiguous experiences with the website. Many reviewers found it helpful, engaging, and a great... See more

Application

People report positive experiences with the app, finding it to be an incredibly helpful and excellent study... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Simply brilliant ! So many varied techniques designed to help students get the best out of their learning. It’s definitely helped to get wonderful mock exam results for our son. Will use again i... See more

Company replied

Rated 5 out of 5 stars

This has been a great support for our son and ourselves during a difficult period. Olivia who has dealt with all my technological queries and faux Pas has been an absolute star ⭐. Nothing is too... See more

Company replied

Rated 5 out of 5 stars

My Son earned a grade 7 in both Geography and Business Studies, one full grade increase in each subject, thanks to Seneca. He said it was interactive and made studying more enjoyable. With a heavy cou... See more

Company replied

Rated 5 out of 5 stars

Seneca has been fantastic and both my sons have found it to be e really beneficial. It has helped them with higher scores in tests. Staying on top at maths and general revision accross all subjects... See more

Company replied


Company details

  1. Educational institution

Written by the company

Free revision for KS2, KS3, GCSEs & A Levels. Join 10 million students revising 2x faster across 400+ exam board-specific courses!


Contact info

3.9

Great

TrustScore 4 out of 5

582 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 3 out of 5 stars

I like Seneca as it helps me to learn…

I like Seneca as it helps me to learn and get better at subjects I struggle with like maths. But sometimes while I do assignments on Seneca, the system automatically skips questions so I can’t answer them and to the point where it once skipped a whole assignment and I just watched the screen in disbelief.

10 January 2026
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thanks for your review we’re really glad to hear that Seneca is helping you learn and improve in subjects like maths.

We’re sorry about the issue with questions being skipped we understand how frustrating that must be. Please reach out directly to our support team so we can investigate and fix these issues, you can email learnmore@seneca.io

Thanks for flagging this, feedback like yours really helps us improve!

Rated 1 out of 5 stars

hey i used your site and i and i am concerned

hey i used your site and i just want to say i would rather eat acid then go back on it frist thing you can not make a website my friend could make a better one and they dont know how to second thing you use js for web hop off that ong use a diffent language oml

3 January 2026
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thanks for sharing your feedback. We’re sorry to hear you had such a frustrating experience.

We take performance and reliability seriously and are always working on improvements. If there were specific issues or bugs you ran into we’d be happy to look into them, you can email us at learnmore@seneca.io.

Rated 1 out of 5 stars

seneca as a concept sucks

seneca as a concept fails immediately. Having to input specific phrases in a word gap doesn't teach the student anything except what terminology seneca prefers. Not to mention being bombarded by bloat whenever you finish a question, when you could just look up past papers and get no-nonsense revision materials there

3 January 2026
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thanks for sharing your honest feedback. We’re sorry to hear that you've not enjoyed using Seneca.

We understand your point about word gaps and terminology, our aim is to help students practise key subject language but we know that not everyone will like that style.

We’d really value hearing which subjects or question types felt least helpful as this helps us improve the experience for others, you can send us an email at learnmore@seneca.io.

Rated 2 out of 5 stars

its better than sparx

senca is only good bc the other homeworks *coughs* sparx maths (witch you can read my review on) is the bottom of the barrel its still bad and full of ai slop and cringy gifs but its the only thing keeping my sanity

16 December 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thanks for taking the time to leave a review. We’re glad Seneca has been a bit more helpful than other homework platforms even if it hasn’t been a perfect experience for you.

We hear your feedback about the content and style. If there’s anything specific you’d like to see done differently we’d really appreciate you letting us know at Learnmore@seneca.io

Thanks again for sharing your thoughts as it genuinely helps us improve.

Rated 5 out of 5 stars

I liked the fact that it gives the…

I liked the fact that it gives the random questions based on the area where improvement needed. Also excellent customer service.

9 December 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you so much for the 5-star review!
We’re really glad to hear that you’re finding the personalised questions helpful and it’s lovely to know our customer service made a positive impression too.

If there’s ever anything else we can do to support your learning, we’re always here to help.

Rated 1 out of 5 stars

Don't learn anything, cringy

this is so bad stop showing corny memes and actually this is mostly ai generated slop questions that dont help me learn, i just look at the "notes" and it tells me word for word the answer. can't learn anything, waste of time don't use unless you want to waste your time looking at outdated memes!!

8 December 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thanks for your feedback we’re really sorry to hear Seneca hasn’t clicked for you. We get that the memes and style aren’t for everyone.

If you’d like to share which courses you used we’d love to take a closer look. You can reach us anytime at learnmore@seneca.io.

Thanks again for helping us make Seneca better.

Rated 1 out of 5 stars

I paid £107.88 for the annual premium…

I paid £107.88 for the annual premium package on 28 Oct 2025 for my daughter's boost learning but App stopped last Friday 5th December and kept redirecting you for buying another package and practically not allowed my daughter to access the package , which already I bought it for her , due to weekend as don't have any customer service so I emailed them and so far no any response yet then searching on interne to find any phone number then called them and no response , apparently they are not bothered , I wish that I could give them 0 stares , how so are they irresponsible for students futuer

5 December 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Reza!

I'm really sorry you haven't had a great experience with our support team. We don't usually work weekends but as it's so busy currently we were working this weekend on emails and every email was replied to by the end of Sunday. I've had a look for an account with your name and can't find any communications with your username. I found a potential matching user with 3 linked child accounts of the same name, one school email address with Premium that hasn't been logged in to and one personal email without Premium that has been logged in to so it's possible your child is just logging in to the incorrect account. Could you please reach out to learnmore@seneca.io so we can track down what has happened here and make sure your child has access to the correct account?

Thanks!

Rated 1 out of 5 stars

expects me to be a human dictionary.

expects me to be a human dictionary.

7 December 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Ava,

Thank you for your review. I'm sorry you haven't enjoyed using Seneca. Could you let us know what you mean and how we could improve by emailing learnmore@seneca.io?

Rated 1 out of 5 stars

Absolutely dreadful

Absolutely dreadful! Took money without any notification after my child had done his GCSE’s so didn’t need this anymore. I emailed to ask for a refund but Seneca ignored my email. A year later they tried to access my funds again but thankfully the bank account had been closed down otherwise they would have taken another couple of hundreds of pounds. Have been chasing for over a year now!! Absolutely despicable. Avoid at all costs

4 November 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Nisa,

Thank you for your review. I'm sorry to hear we've not met expectations here. I've taken a look and can see from your first email in November that you signed up to our auto renewal package for a student account which was last in use October 2025, the auto renewal wasn't cancelled so it renewed in 2024 and tried again in 2025.

Following our phone conversation and emails, the refund was processed within 24 hours.

If the refund did not arrive, could you please let us know so we can take another look for you and get this resolved?

Rated 1 out of 5 stars

i hate seneca so much

i hate seneca so much

2 December 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Undertaker. I'm really sorry you are not enjoying Seneca. If you have any feedback we'd love to hear it. Please reach out to learnmore@seneca.io and let us know how we can improve.

Rated 5 out of 5 stars

Useful support materials for A level…

Useful support materials for A level preparation across Biology, Ecnomics and Geography

1 July 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for the 5-star review!

We’re super happy to know that Seneca has been useful for A Level preparation across Biology, Economics and Geography. It’s great to know our resources are supporting studies in multiple subjects.

Rated 5 out of 5 stars

Delivers what is says! lifechanging.

They promise your child will get above a certain grade in GCSE or your money back, my daughter and son got all 8s and 9s... so happy!

26 July 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for the brilliant 5-star review!

We’re so happy to hear your daughter and son achieved such fantastic results that’s an incredible achievement. It means a lot to know Seneca played a part in helping.

Congratulations to them both!

Rated 5 out of 5 stars

Excessively Recommend.

I am a current student in year eight, and use Seneca for science, and I must approve of this website, providing amazing learning perspectives (unlike Sparx).

Here is what I love though: I am never stressed or agitated when I am set homework on Seneca, in fact, I entirely enjoy it. There is no stress, get the question wrong, reveal the answer and you learn. Additionally, instead of good work and correctly answering questions being ignored, you sometimes get to play a game where you have to guess where you store your memory is, which is an utterly amazing addition.

Furthermore, instead of Sparx, the site assists with learning and shows you where your wrong, they have a class leader board system so you can try to get to the top and everything, funny images and memes on the side of questions to raise the attitude and more.

Overall, I highly recommend this website for everyone, and sincerely concern that they should set this website as a main learning app over the whole of the U.K.

25 November 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi there,

Thank you so much for the amazing 5-star review!

We're thrilled to hear that Seneca makes learning enjoyable and stress free for you. It’s great to know our approach is helping you learn and stay motivated. Keep up the fantastic work, we’re cheering you on!

Rated 5 out of 5 stars

the service provided by the staff…

the service provided by the staff (Olivia) at Seneca was impeccable and stress free. Thank you Olivia

20 November 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for the wonderful 5-star review!

We're so glad to hear Olivia made your experience smooth and stress free. We’ll be sure to pass on your thanks she’ll really appreciate it!

Rated 5 out of 5 stars

An excellent resource for GCSE

An excellent resource for GCSE. It helped my son with revision across all subjects and hopefully will improve his grades. Recommended for any GCSE student.

20 November 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi there,

Thank you so much for the great review, we're delighted Seneca is able to help your son with his revision!

Rated 5 out of 5 stars

My daughter used Seneca for preparing…

My daughter used Seneca for preparing her GCSE exams and loved it - the results were very good and I believe Seneca helped a lot. Next to this the team is very supportive and responsive to any question. Can only recommend them to any parent and student.

19 April 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you so much for the lovely 5-star review!

We're delighted to hear that Seneca helped your daughter prepare for her GCSEs and that she enjoyed using it. It's great to know our support team made a positive difference too.

We truly appreciate the recommendation and wish your daughter all the best for the future!

Rated 5 out of 5 stars

Great tool for my daughter while…

Great tool for my daughter while revising for GCSE's. Helped tremendously.

18 August 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi there!

Thank you so much for the great review, we're so glad your daughter found Seneca helpful for her GCSE's.

We wish her all the best for the future!

Rated 5 out of 5 stars

It was good for a year

It was good for a year (if you remember to login everyday). Heavily revision only; so if you didn’t know a topic then you’re pretty stuck without the help of YouTube or ChatGPT.

16 November 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thanks so much for the 5-star review!

We're glad Seneca supported your revision this year. We appreciate your feedback about learning new topics and are always working to make the platform even more helpful.

Rated 5 out of 5 stars

saved my exams.I can never forgive you

saved my exams.I can never forgive you.No wonder its one of the only education platform with a rating above 2
p.s seneca whats your opinion on sparx?

11 November 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi there,

Thanks for the kind words and the 5 stars. We’re so glad to hear Seneca helped save your exams, that’s exactly what we’re here for!

As for Sparx … we’re all about making learning fun, however you do it!

Rated 5 out of 5 stars

My child enjoyed learning with Seneca…

My child enjoyed learning with Seneca in preparation for his exams

17 February 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi there,

Thank you so much for the great review and we're delighted Seneca was able to help your child prepare for their exams.

We wish them the best of luck for the future!

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