What a helpful professional and friendly team. Didn’t once feel pressured into buying a car. Ellis helped me find one to suit my needs and budget. Great communication and easy online process
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
What a helpful professional and friendly team. Didn’t once feel pressured into buying a car. Ellis helped me find one to suit my needs and budget. Great communication and easy online process
Company replied
So Nathen dealt with my account. And I have to say I couldn't have had a better experience anywhere else. Nathan was very patient ,professional and genuine. I suffer from stress quite a bit and he was... See more
Company replied
I just brought one of my dream cars all thanks to Martin. Amazing friendly guy who’s amazing at his job get things done and no messing around. Really good communication and updated very regularly... See more
Company replied
I dealt with Alex who was brilliant and made him self available at all times to help could recommend anyone better he helped find my beautiful new car which is just wow and found the best deal availab... See more
Company replied
2nd Floor Cardinal House, 20 St Mary’s Parsonage, M3 2LY, Manchester, United Kingdom
Nathan, Travis AKA 'Trevor' and Warick were absolute gems. Everything was easy and explained to me fully. I have been super picky with which car I wanted. They have been amazing with giving me choices with my preference in mind, even going as far as sending me links to similar cars whilst I'm on nursing placement/doing the school run. They've been ever so flexible and have dealt with the dealer for me. A lot of stress off my shoulders so close to Christmas! Thank you lads,
Sersia :)
Alex from trust pilot was such a great help to myself he was very friendly and understanding to talk with and listened to what i was looking for in a new car and what my budget was he went above and beyond to make sure that I found the car that was right for me and my budget.
Nathan was my agent, who misguided me into thinking I had been fully approved by the finance company, as specifically asked him have I been fully approved for the amount offered or have I just been conditionally approved aka live in the uk,age 18+ and currently employed criteria. to which his answer to me was yes you have been fully approved for 25k, all because some salesman wants a deal this is bad dealermanship and unprofessional if I'd been told the truth I would not of gone in for the deal as I was under the assumption that I'd been accepted for the deal which I later found out no, people be aware criteria for finance to initially say yes is that your over 18 and live and work in the uk any dealer say you've been accepted be sceptical they say this to suck you in there scams half of them then treat you like some rubbish that's just entered the shop discusting never use
This is the 2nd car i have bought through Sensible and i have to say the service is excellent, Josh Higginbottom was amazing sourcing the vehicle and kept informed through the process, Reah Ferguson was amazing when sorting the dealership and Dan Wright sorting all the finance aspect a fully satisfied customer and would recommend Sensible for anyone who wants a reliable service
Really positive did all by the book nathen the administration’s management 10 out of 10 it only took 24hrs to put the deal together they even found a dealer that was not suitable they do there home work highly recommended ten out of 10
This company is amazing there really good I would recommend for everyone. Many Thanks to Nathan for all the support from the team. Andrew Donovan
My experience with sensible Finance has been outstanding. Josh worked very hard with me and he literally done everything alls I had to do was send him some personal details he took the stress completely out my hands. My application was done so quickly quicker than expected really and Josh kept in contact with keeping me up to date. I would definitely recommend sensible finance they are a great team and work so very hard especially Josh who worked with me! Thanks again to all I’m loving my new car.
My experience with Nathan has been second to none. From the outset, I was regularly updated on my application. The transaction has been completed in 3 days from start to finish. Nathan was friendly and professional throughout. Many thanks to Nathan and his team. If you are looking for finance I would definitely try Sensible. Highly recommended.
The friendly staff made the process really easy, without any stress. I'd like to thank Nathan and Warren in particular for all their help in finding me a car and making sure I'm happy with my policy and cover. I asked a lot of questions and they answered all with knowledge and reassurance.
I would recommend this company to my friends if they needed a car. Very pleased with the service.
I would like to thank Nathan for all his help today regarding me finding and purchasing my new car, his customer service made me feel so at ease as it can be a stressful time but he reassured me everything would be ok in which it was,the process was straight forward and he really helped me with being in contact with myself regarding my application thanks again, would highly recommend to anyone wanting to finance a car
We have had our hiccups along the way I have to be honest, however the lovely Valentina stuck with it the whole way through. She was honest, even when the call was going to be difficult for her, she still made it. Valentina was respectful the whole way through and we got there in the end, and I love my new car.
Thank you to everyone involved at Sensible but especially thank you to Valentina, i wouldn’t be driving that car now if it weren’t for her warming personality and perseverance, she is a credit to your company.
Thank you 👏
What a company great customer service felt like I was the sole priority in this whole deal. took every car choice into consideration and kept looking with me and without me until I found the best one if your looking for someone who really knows what there talking about and knows how to do there job ask for Kai what a guy really knows what he’s talking about and was fantastic.
A very positive experience. From the first phone call from Alex to the last email he always kept me informed and replied in a timely manner. He was polite and also had a sense of humour, which was needed at times. I had my loan sorted almost immediately and he worked within my budget. Highly recommended.
Have to say sensible car finance helped me to the extreme. Sorted everything out and always kept me informed.big thanks to Dan for all his help .top work dan
The representative Alex Leone took time to meet all my request and made the whole process a smooth one. I will definitely recommend.
Hello its absolutte brilliant company. Lovely speaking to team.Fast and proffesional.
What can i say from the first call to the completion Dan Wright has been with me on every step. Not over pushing for the sale but a persistent and professional level of support and unparalleled communication i have rarely experienced. Also a chap called Warwick on the warranty section was also very helpful with talking me through what is an amazing offer. Thank you all.
Absolutely brilliant. Took me through the whole process professionally, smoothly and having fun in the process. Give my circumstances I was amazed how considerate they are in accepting to provide finance. Special mention to Kai who took me through the whole time, assisting in even the options to consider, checking legitimacy of dealerships too etc. More stars needed there for Sensible Finance.
I would like thank you Alex for being such a lovely professional, was a pleasure to work with you. I really appreciated all of your efforts to process was very successful and smoothly. Thank you once again. Ricardo Silva
I had the pleasure of dealing with Alex. As a self employed sole trader I needed to get myself a better vehicle for work. However finding finance was proving to be very much hard work, I had all but given up and Alex came to my rescue. From a off the cuff enquiry with my fingers crossed to 2 days later I drove away with my new works truck.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.