Sensible Soccer Reviews 

124
TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

Ordered two goals, one of which had a broken link cord. Emailed the contact and have yet to hear anything back. Disappointing service. Update 25.08.21 Since submitting my initial 2 star review... See more

Rated 5 out of 5 stars

I would recommend Sensible Soccer to anyone in the football world involved with purchasing goods and equipment. Excellent products at a very good price and delivered promptly too. Also, the custom... See more

Rated 5 out of 5 stars

We ordered a football net thinking it was the whole thing (frame too) which was totally our mistake and not theirs but they were really very helpful and understanding about the whole returns process,... See more

Rated 5 out of 5 stars

I ordered some agility poles for my sons Christmas present. I hadn't recieved my order so emailed Scott to find out an expected delivery date. It turned out there had been a problem with the courier... See more

Company details

  1. Football shop

Written by the company

Sensible Soccer is the leading online football equipment store in the UK. Buy Samba and Quickplay football equipment, training equipment, coaching equipment, goals, rebounders etc.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

124 reviews

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1-star

No recent history of asking for reviews

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4.7

All reviews

(124)

1 review in the last 12 months

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Rated 4 out of 5 stars

Item exactly as expected 👍🏻

Item exactly as expected... really happy with the quality.
Would be 5 stars if stock status was shown clearly at the point of sale, and communications weren’t initially iffy. Very helpful in the end, and threw in a free footy for the delay. Would definitely recommend.

17 February 2021
Rated 1 out of 5 stars

I have yet to receive what I ordered…

I have yet to receive what I ordered let alone any shipping details! Then I get an email asking for a review of my order!! I understand times are tough but been waiting 10 days now with no notification of it even being dispatched!

10 February 2021
Rated 5 out of 5 stars

Brought a practice net

Brought a practice net, came with a bit missing. Emailed them and they replied with in the hour saying they will ship a new bit out. Came with in 3 days. Great service n very polite

5 February 2021
Rated 5 out of 5 stars

I don’t usually do reviews but…

I don’t usually do reviews but these guys were amazing, particularly given it’s the run up to Christmas. I wanted to get my son a rebounder and make sure it could be shipped in time. They were lightning quick to come back. Thanks Scott, much appreciated!

17 December 2020
Unprompted review
Rated 5 out of 5 stars

First time buyer

Great service with the equipment arriving just a few days after ordering. Quality product at a fantastic price. I will definitely use them again.

14 December 2020
Rated 5 out of 5 stars

Outstanding customer service

I ordered some agility poles for my sons Christmas present. I hadn't recieved my order so emailed Scott to find out an expected delivery date. It turned out there had been a problem with the courier. Scott sorted this out immediately and I received the goods a couple of days later. Scott's customer service was fantastic. I will definitely be using Sensible Soccer again.

14 December 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, I ordered two items and only one was delivered (an issue with the delivery company not the websites fault) and the response was quick and effective and really helpfully. Will be ordering again for sure!

12 December 2020
Unprompted review
Rated 5 out of 5 stars

Great product

Great product. Very well built and sturdy excellent value for money and 1 of the better products on the market.
Very happy

5 December 2020
Rated 2 out of 5 stars

The items are really good and a great…

The items are really good and a great price. My dilemma is the items were a Christmas present so had a different delivery address to billing address. unfortunately the items came to the billing address now my son has his Christmas present early which is rather annoying now I have to buy him something else as a surprise.

5 December 2020
Sensible Soccer logo

Reply from Sensible Soccer

Dear Andrew,

We’re really pleased that you’re happy with the products but very disappointed that the warehouse misread the order and sent it to to your home address, spoiling the surprise! As an apology, we’ll put a few things in the post (to the correct delivery address) for you to wrap up and put under the tree!

We hope you’ll use us again and we are updating our procedures as a result of this error!

Kind regards,

Damian

Rated 5 out of 5 stars

Top company and top service

Top company and top service, really loved getting all the info I needed to get a top QuickPlay football net and I-pro balls. Time to get back into it.

Josh

3 December 2020
Unprompted review

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