BEWARE: I paid for 1 order and did not subscribe but they have taken another payment of £48 today via my PayPal account. This is not required or authorised by me as I bought the tablets as a one off... See more
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Review summary
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Reviews shaping this summary
The reason for 3 stars is that I cannot be sure if Diebetyn does what is written on the packet yet; early days. I hope it works as I am tired of prescribed medications upsetting my gut. Here's hoping... See more
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I actually thought i was getting scammed as the customer service or lack of a way to contact anyone put me off, along with the email stating transaction failed even tho the money was still taken. The... See more
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I have ordered from this company a few times now. I like them because they stick to their word when a product does not work. As indicated on their website they actually will refund for a product that... See more
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Company details
About Sensilab
Written by the company
Sensilab, established in 2005, is on a mission to promote healthy lifestyles through nutrition by providing customers with trustworthy, reliable, and user-friendly natural-based nutritional supplements. Our aim is to support individuals in achieving their health and wellness goals in our fast-paced world.
At Sensilab, we are committed to excellence and innovation, always staying up-to-date with trends and scientific advancements. Quality and purity are paramount to us, and we continuously strive to bring innovative products to the market. Our team of experts focuses on maximizing the bioavailability of natural extracts and employs new patented ingredients to create cutting-edge nutritional supplements.
All our products are manufactured in the European Union in a state-of-the-art pharmaceutical facility adhering to GMP and HACCP standards. We ensure the quality of our products through rigorous testing, both as raw materials and finished products, guaranteeing their purity and microbiological integrity. Several of our products have been awarded the AGROLAB certificate of analysis.
Our dedication has not only resonated with customers worldwide, but has also garnered recognition from professional athletes and public figures who enthusiastically endorse our products. Furthermore, health, nutrition, and medical professionals have recommended our products.
TRY OUR PRODUCTS YOURSELF
As we move forward, we invite you to experience the Sensilab difference for yourself. Use the code TRUST10 for a 10% discount on your first purchase. Explore our range of products, including:
Sensilab Hepafar – liver detox
Sensilab Thyrolux – thyroid support
Sensilab Estrolux – estrogen balance
Sensilab Adrenalux – cortisol balance
Sensilab Fatout - all in one weight-loss capsules
Learn more about our story and the benefits on our website. For any inquiries or support, please contact us at support@sensilab.com.
With over 15 years of experience, Sensilab has served over 3.5 million satisfied customers across Europe. We've developed a portfolio of over 500 products available in more than 40 countries. Our offerings, including high-quality vitamins and minerals, weight loss supplements, and various health and well-being products, are accessible through our online shop and several e-pharmaceutical shops across Europe, ensuring a broad reach for the Sensilab brand.
30-Day Money Back Guarantee - Hassle Free - No Questions Asked
Experience the ease and confidence of our return process; we guarantee your satisfaction. Thank you for choosing Sensilab as your trusted partner on your health journey.
Contact info
Verovskova 55A, 1000, Ljubljana, Slovenia
- support@sensilab.com
- sensilab.com
3.4
Average
2k reviews
Asks customers to review
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New trial
Everything about product was easy in ordering and delivery was quick.Have just started taking so difficult to advise.
3 February 2026
Reply from Sensilab
Thank you for your feedback! We appreciate your trust and hope you’ll be happy with the results. 🦋
Reply from Sensilab
Thank you very much for your feedback! We truly appreciate your support. 🦋
Optimism
The reason for 3 stars is that I cannot be sure if Diebetyn does what is written on the packet yet; early days. I hope it works as I am tired of prescribed medications upsetting my gut.
Here's hoping. Thankyou.
2 February 2026
Reply from Sensilab
Dear Christopher,
We appreciate your feedback and hope Diabetyn meets your expectations. We know how unpleasant gut issues from medications can be, and we wish you the best results.
Thank you.
I received the products quickly
I received the products quickly, I am satisfied with them, thank you.
20 May 2025
Reply from Sensilab
Thank you very much for your positive feedback! 🦋
Very pleased with items.could smell…
Very pleased with items.could smell fragrance when I opened box! Just like original fragrances,lasts all day.
19 January 2026
Reply from Sensilab
Thank you so much for your support! We truly appreciate it and look forward to serving you again. 🦋
Over 50
Product arrived quickly. No issues at all .I’ve added it to my usual morning supplements . I decided a couple of months ago to stop taking HRT and try a different route . I can honestly say that I do believe this has been very beneficial and that my overall feeling of wellbeing has increased .
18 January 2026
Reply from Sensilab
Thank you very much for sharing your experience! We truly appreciate your trust and are delighted to hear you’re feeling well. 🦋
I’ve no idea what I’ve bought from…
I’ve no idea what I’ve bought from sensilab and they’re not letting on!
I don’t like the way they’re constantly emailing me without an explanation…
It seems really dodgy!
31 December 2025
Reply from Sensilab
Hi Peter, we apologise for any inconvenience caused. If you want to stop receiving emails from us, please let us know and we will unsubscribe you. You can contact us at support@sensilab.com
Quick delivery
Quick delivery. I'm still taking the first bottle, hoping for good results
14 January 2026
Reply from Sensilab
Thank you for your feedback! We appreciate your trust and hope you’ll be happy with the results. 🦋
Excellent Service From Start To Finish…
Excellent Service From Start To Finish , Highly Recommended. Thank You Very , Very Much.
19 June 2025
Reply from Sensilab
Thank you very much for your kind recommendation! We truly appreciate your support and look forward to serving you again. 🦋
Reply from Sensilab
Thank you for your positive feedback! 🦋
Reply from Sensilab
Dear Philip,
Thank you for your feedback.
We hope you will notice improvements soon.
For the best results, we recommend taking the products consistently for a period of 30 to 90 days.
Thank you.
Worst company I have ever dealt with
Worst company I have ever dealt with. Made an order on the 6th of December and its now the 30th of January and still no order delivered. I have requested a refund 3 times now and still nothing from the company about my money back.
Stay away from them, do not order or pay money to them.
STAY AWAY FROM THIS COMPANY
6 December 2025
Unprompted review
Reply from Sensilab
We’re very sorry to hear about your experience and we truly understand your frustration. This is not the level of service we aim to provide, and we sincerely apologise for the inconvenience caused.
The delay with your order was due to severe weather conditions that unfortunately disrupted transport routes and deliveries during this period. While this was outside of our control, we fully understand that the long wait has been unacceptable from your perspective.
We absolutely want to resolve this properly. Please contact us directly at info@sensilab.ie with your order number, and our support team will review your case as a priority and find a suitable solution for you, including a refund if applicable.
Once again, we are very sorry for the experience you’ve had and appreciate you bringing this to our attention.
Stay clear of this company -Not an Irish Company as website claims
I placed an order on the 5th of January.My order was meant to be delivered in 8 days.I have still not received my order as of 30th Jan 2026.Customer service emails keep saying it's due to bad conditions at sea but I believe this is nonsense.I will be requesting a refund but judging by other reviews I am only seeing now, I am probably wasting my time along with the money I paid for this order .
The website looks like this company is based in Ireland but is actually from Slovenia.
5 January 2026
Unprompted review
Reply from Sensilab
We’re very sorry for the delay and for the frustration this situation has caused. We completely understand how disappointing it is when an order does not arrive within the expected timeframe.
Unfortunately, the delivery delays were caused by severe weather conditions that affected sea and transport routes during this period. This was not an excuse but a real disruption that impacted many shipments, including yours. We appreciate that from a customer’s point of view this is still unacceptable, and we sincerely apologise for the inconvenience.
Regarding refunds: you are absolutely not wasting your time. If you contact us directly at info@sensilab.ie with your order number, our customer support team will review your case and ensure it is resolved properly, including arranging a refund if applicable.
To clarify, Sensilab is a European company based in Slovenia, and we operate multiple local websites, including Ireland, to serve customers across Europe. We do not hide this information, and our goal is always to be transparent and supportive.
We truly regret that your experience has led you to feel this way and would really like the opportunity to resolve this matter for you.
very good and would buy again
13 January 2026
Reply from Sensilab
Thank you very much for your feedback! We look forward to welcoming you back again soon. 🦋
Reply from Sensilab
Thank you for your kind feedback! We’ll continue striving to keep our service at this level. 🦋
Excellent service
Excellent service!
Product ordered on a Sunday and arrived 2 days later.
10 January 2026
Reply from Sensilab
Thank you very much for your feedback! We’ll continue doing our best to maintain this level of efficiency and service. 🦋
I think it works good on liver…
I think it works good on liver detoxing, it is a good product
8 January 2026
Reply from Sensilab
Thank you for your feedback! We’re glad you’re happy. 🦋
Slow delivery but you'll get the item in the end
I actually thought i was getting scammed as the customer service or lack of a way to contact anyone put me off, along with the email stating transaction failed even tho the money was still taken. The item was received today so I am rewriting my review. Delayed but intact.
5 January 2026
Unprompted review
Reply from Sensilab
Dear Adam, thank you for your feedback.
We are sorry to read about your experience and would appreciate if you send us specific details to support@sensilab.com.
This would help us understand your situation better.
We look forward to hearing from you.
Thank you.
Reply from Sensilab
Dear Lidia, we are so sorry to hear that your order did not arrive.
Please contact our customer support at support@sensilab.com and we will investigate this issue right away to find out what happened.
Thank you.
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