Sensilab Reviews 2,375

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 318 reviews, most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the products, finding them effective and of good quality. People appreciate the quick delivery and the overall good service, including helpful communication and easy ordering processes. Some consumers also highlight the value for money and the company's commitment to refunding products that don't work. However, some customers also noted significant issues with orders, including unexpected subscriptions and problems with orders not being fulfilled or tracked properly after payment. There are also complaints about delayed or lost parcels, and a lack of responsiveness from customer service when problems arise. A few people experienced adverse reactions to products or found certain items to have unpleasant tastes or smells.

What people talk about most

Product

Users describe ambiguous interactions with product, with many customers expressing satisfaction, noting that... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many praising the fast and prompt delivery,... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing satisfaction with the... See more

Quality

Consumers find quality to be ambiguous, with many reviewers praising the products as excellent, effective,... See more

Service

Reviewers mention ambiguous feedback about service, with many customers expressing satisfaction, highlighting... See more

Reviews shaping this summary

Rated 3 out of 5 stars

BEWARE: I paid for 1 order and did not subscribe but they have taken another payment of £48 today via my PayPal account. This is not required or authorised by me as I bought the tablets as a one off... See more

Company replied

Rated 3 out of 5 stars

The reason for 3 stars is that I cannot be sure if Diebetyn does what is written on the packet yet; early days. I hope it works as I am tired of prescribed medications upsetting my gut. Here's hoping... See more

Company replied

Rated 4 out of 5 stars

I actually thought i was getting scammed as the customer service or lack of a way to contact anyone put me off, along with the email stating transaction failed even tho the money was still taken. The... See more

Company replied

Rated 4 out of 5 stars

I have ordered from this company a few times now. I like them because they stick to their word when a product does not work. As indicated on their website they actually will refund for a product that... See more

Company replied


Company details

  1. Health and beauty shop
  2. Vitamin & Supplements Shop

About Sensilab

Written by the company

Sensilab, established in 2005, is on a mission to promote healthy lifestyles through nutrition by providing customers with trustworthy, reliable, and user-friendly natural-based nutritional supplements. Our aim is to support individuals in achieving their health and wellness goals in our fast-paced world. 

At Sensilab, we are committed to excellence and innovation, always staying up-to-date with trends and scientific advancements. Quality and purity are paramount to us, and we continuously strive to bring innovative products to the market. Our team of experts focuses on maximizing the bioavailability of natural extracts and employs new patented ingredients to create cutting-edge nutritional supplements. 

All our products are manufactured in the European Union in a state-of-the-art pharmaceutical facility adhering to GMP and HACCP standards. We ensure the quality of our products through rigorous testing, both as raw materials and finished products, guaranteeing their purity and microbiological integrity. Several of our products have been awarded the AGROLAB certificate of analysis. 

Our dedication has not only resonated with customers worldwide, but has also garnered recognition from professional athletes and public figures who enthusiastically endorse our products. Furthermore, health, nutrition, and medical professionals have recommended our products. 

TRY OUR PRODUCTS YOURSELF 

As we move forward, we invite you to experience the Sensilab difference for yourself. Use the code TRUST10 for a 10% discount on your first purchase. Explore our range of products, including: 

Sensilab Hepafar – liver detox 

Sensilab Thyrolux – thyroid support 

Sensilab Estrolux – estrogen balance 

Sensilab Adrenalux – cortisol balance 

Sensilab Fatout - all in one weight-loss capsules 

Learn more about our story and the benefits on our website. For any inquiries or support, please contact us at support@sensilab.com

With over 15 years of experience, Sensilab has served over 3.5 million satisfied customers across Europe. We've developed a portfolio of over 500 products available in more than 40 countries. Our offerings, including high-quality vitamins and minerals, weight loss supplements, and various health and well-being products, are accessible through our online shop and several e-pharmaceutical shops across Europe, ensuring a broad reach for the Sensilab brand. 

30-Day Money Back Guarantee - Hassle Free - No Questions Asked 

Experience the ease and confidence of our return process; we guarantee your satisfaction. Thank you for choosing Sensilab as your trusted partner on your health journey. 

 
 


Contact info

3.4

Average

TrustScore 3.5 out of 5

2k reviews

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1-star

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Rated 1 out of 5 stars

It's not working for me just making hot…

It's not working for me just making hot body and increase blood pressure

8 December 2025
Sensilab logo

Reply from Sensilab

Hi Shakeel, thank you so much for taking the time to share your experience with us.
Please reach out to our customer service team at support@sensilab.com so we can help you to find a better solution for you.
Thank you.

Rated 5 out of 5 stars

Fast

Fast, efficient, great service all round.

13 December 2025
Sensilab logo

Reply from Sensilab

Thank you for your positive feedback! 🦋

Rated 1 out of 5 stars

Ordered on 4th December nothing arrived

Ordered on 4th December. Got tracking 5th December. Today is 20th Dec nothing. Contacted customer service numerous times repeated replies . Don't Order anything from them it seems from the website that they are irish and shipped from Ireland but that is a scam they are shipped from Slovenia.

4 December 2025
Unprompted review
Sensilab logo

Reply from Sensilab

Dear Sara, thank you for your feedback.
We are sorry to read about your experience and would appreciate if you send us specific details to support@sensilab.com. This would help us understand your situation better.

We look forward to hearing from you.

Thank you.

Rated 1 out of 5 stars

Scam Site

Ordered from this website & the delivery time is between 6-8 working days . 3 weeks on , no tracking info , nothing delivered and have reached out to customer service 3 times with no response. Will be raising a dispute with my credit card company to get a refund . Go elsewhere

29 November 2025
Unprompted review
Sensilab logo

Reply from Sensilab

Dear Grace,
Thank you for sharing your feedback.
We’re sorry to hear that your delivery took longer than expected. Please feel free to reach out to our customer support team at info@sensilab.ie, and we’ll be happy to assist you.

Thank you.

Rated 5 out of 5 stars

Good price

Good price, quick delivery, only been taking the tablets for a week so too soon to see if they make a difference

8 December 2025
Sensilab logo

Reply from Sensilab

Thank you for your positive feedback! 🦋

Rated 1 out of 5 stars

The courier did not deliver the parcel…

The courier did not deliver the parcel to the door of the apartment or hand it over, he did not send a call to the apartment or a message on the phone number! He left the package on the porch of a multi-quarry house and the package disappeared!

17 November 2025
Sensilab logo

Reply from Sensilab

Dear Natalija, please accept sincere apology on behalf of our delivery partner.
Kindly, email us at support@sensilab.com and we will assist you further. Kind regards.

Rated 1 out of 5 stars

Placed an order on November 25th

Placed an order on November 25th. On november 26th the laber for tracking had been created. It's December 10th NOTHING. The parcel hasn't even left the lab. Why? Because the sales team can't read a Purchase Order. I placed the order on the irish website, to deliver in Ireland. But since I had placed previously an order on the italian website with delivery in italy they assumed I was sending to italy. Was the address on the purchase order an italian address? NO. Why did they think of that? Because they obviously cannot read. I will NEVER order anything again. EVER.

10 December 2025
Unprompted review
Sensilab logo

Reply from Sensilab

Dear Mrs Galeone,
We are sorry to read about your experience and would appreciate if you send us specific details to info@sensilab.ie.
This would help us understand your situation better.

We look forward to hearing from you.

Thank you.

Rated 1 out of 5 stars

Product does not work

Product does not work
Being talking it for two months.
Have been eating healthy and exercise and have lost mo kilos or inches

29 November 2025
Sensilab logo

Reply from Sensilab

Hi Wendy, thank you for your feedback. We are sorry to know that our product didn't meet your expectations. Please, email us at support@sensilab.com and we will assist you further.

Rated 5 out of 5 stars

Good feed back on product

Read about this product online and thought to give a try, was delivered in good time will need more time to review product but hopefully will be positive.

25 November 2025
Sensilab logo

Reply from Sensilab

Thank you for your feedback! We’re glad your order arrived promptly and hope your experience with the product continues to be positive. 🦋

Rated 1 out of 5 stars

Not really worked for me

Been taking the tablets for 1 week and don't seem to have made any difference at all , I will try for longer but it does say it will be instant

21 November 2025
Sensilab logo

Reply from Sensilab

Dear Jackie, we are very sorry to know our products didn't meet your expectations. Our products are natural and as such they need more time to work. I am positive that you will start noticing changes soon if you allow the product some more time to work. For best results we recommend using the products from 30 to 90 days.

Rated 1 out of 5 stars

Stay away unauthorised transactions

Stay away unauthorised transactions, if you purchased recently cancel or block further payments

28 November 2025
Unprompted review
Sensilab logo

Reply from Sensilab

Dear customer, we appreciate your feedback.

Kindly contact our customer support at support@sensilab.com
and we will be happy to assist you.

Thank you.

Rated 5 out of 5 stars

Timely delicery

18 November 2025
Sensilab logo

Reply from Sensilab

Thank you for your feedback! We’re glad everything went smoothly and hope to delight you again soon. 🦋

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