Sentinel Vaults Reviews 78

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I was referred by an existing client and i have to say I am more than satisfied with the service. Nazir was extremely helpful, informative and made the induction process as hassle free as possible. I... See more

Company replied

Rated 5 out of 5 stars

Very good customer service from Nazir Rajah he was very helpful and explained everything in detail Sidra mir

Rated 5 out of 5 stars

Staff were very lovely and accommodating, they showed us around everywhere and insured us full security for our valuables. The systems are extremely safe and the company is very professional and seem... See more

Rated 5 out of 5 stars

Very professional and amazing customer focus care and service. Informative and very helpful staff. Everything in their facilities felt top of the line. Prices are very fair as well. Overall highly rec... See more

Company replied

Company details

  1. Safe & Vault Shop
  2. Gold and silver trading company

Written by the company

Secure Safe Deposit Centre in the centre of town with ample parking right outside. Underground secure vault with state of the art bio metric entry centre and 24/7 monitored security. Open seven days a week Fully insured Authorised & Regulated by FCA ( Financial Conduct Authority . ICO & members of SDA ( Safe Deposit Association ) Providing secure protection of your valuables in various size boxes and different size safes. We also sell gold bullion in a multitude of sizes Helpful and courteous staff


Contact info

4.9

Excellent

TrustScore 5 out of 5

78 reviews

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Rated 5 out of 5 stars

Highly recommend!

The safety deposit centre itself is impeccably maintained and has top-notch security measures in place. I felt reassured knowing that my valuable belongings were stored in a secure and monitored facility. The centre's state-of-the-art security systems, including surveillance cameras, access control, and alarm systems, gave me peace of mind.

Furthermore, the staff at the safety deposit centre are always available to answer any questions or concerns I have. Their attention to detail and commitment to customer satisfaction is truly commendable.

Overall, I highly recommend the safety deposit centre for anyone in need of a secure place to store their valuable items. Their professional service and secure environment make them the ideal choice for peace of mind.

17 October 2023
Unprompted review
Rated 5 out of 5 stars

Streamline service

The service I received from this safe deposit storage centre was immaculate from the onset. Smooth, streamline service. Within 20-30 mins I was registered, insured and had deposited my valuables in my secure box.
Peace of mind for myself and my family. Would definitely recommend to others!

3 January 2024
Unprompted review
Rated 5 out of 5 stars

The customer service at sentinel vaults…

The customer service at sentinel vaults was exceptional, providing prompt and helpful assistance. The representatives were knowledgeable, courteous, and went above and beyond to Give me the best customer service possible. Overall, a positive experience and would highly reccomend. Thankyou

20 December 2023
Unprompted review
Rated 5 out of 5 stars

Very impressed with the entire process…

Very impressed with the entire process from start to finish. Extremely secure place to store your valuables or items of sentimental value. Highly recommend anyone thinking of using this service . Best of all they are open 365 days so access to your valuables is easy and simple .

17 October 2023
Unprompted review
Sentinel Vaults logo

Reply from Sentinel Vaults

Hi,
Many thanks for your kind review. We are pleased to learn that our customer service left you with an over all positive experience.

Kind regards,
Sentinel Vaults

Rated 5 out of 5 stars

I buy my gold biscuits from this…

I buy my gold biscuits from this business very trust worth company.

Will recommend to family & friends. Thanks

1 September 2023
Unprompted review
Sentinel Vaults logo

Reply from Sentinel Vaults

Hello Zafar,
Many thanks for your kind review! We are delighted to hear that our service met your standards.

Kinds Regards,
Sentinel Vaults

Rated 5 out of 5 stars

Excellent company

Excellent company! i am extremely satisifed with the level of secuity Sentinel Vaults provide. The customer service was exceptional and the staff were very professional. I would highly recommend this company.

10 August 2023
Unprompted review
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Reply from Sentinel Vaults

Hello Sultan,
We are pleased to hear that you were satisfied with our service. Our staff aim to be understanding of customer's needs and ultimately reassure them that we got them covered.
Kind regards,
Sentinel Vaults

Rated 5 out of 5 stars

Great service

I recently had the pleasure of experiencing service like never before at Sentinal Vaults From start to finish, the level of care and attention to detail demonstrated by their team was nothing short of outstanding. Without a doubt, this is one of the best service experiences I've ever encountered.

Upon entering the establishment, I was warmly greeted by the staff, who seemed genuinely happy to assist. Their positive energy and enthusiasm set the tone for what was to be an unforgettable experience. They were well-trained, knowledgeable, and eager to help with any inquiries I had.

Throughout the entire process, the service staff demonstrated an impressive level of professionalism. They anticipated my needs and preferences, making personalized recommendations that showcased their genuine commitment to customer satisfaction. It felt like they were genuinely invested in ensuring my comfort and enjoyment.

Moreover, the attention to detail was unparalleled. The staff took the time to understand my preferences and tailor their service accordingly. They seemed to go above and beyond to make the experience special, leaving no stone unturned in their efforts to provide exceptional service.

The service itself was executed flawlessly. From the efficiency of the process to the seamless coordination between staff members, it was evident that this establishment prioritizes training and teamwork. Their ability to work together cohesively further enhanced the overall experience.

What truly stood out was the genuine warmth and friendliness of the team. It was more than just a transaction; it felt like I was spending time with friends who genuinely cared about my well-being. This level of personal connection is rare to find in a service-oriented industry, and it made all the difference in my overall satisfaction

The ambiance of the place was delightful, creating a relaxing and inviting atmosphere. Coupled with the exceptional service, it made for a truly unforgettable experience. I left feeling rejuvenated and grateful for the opportunity to be served by such an outstanding team

In conclusion, Sentinal Vaults is deserving of the highest praise for providing an exceptional service experience. Their attention to detail, personalized care, and genuine friendliness set them apart from the rest. If you're seeking a service that goes above and beyond, I wholeheartedly recommend Sentinal Vaults Trust me; you won't be disappointed

19 July 2023
Unprompted review
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Reply from Sentinel Vaults

Hi there,
Thank you for your fabulous 5 star and taking the time out to share your wonderful experience with us.
We are pleased to read your kind feedback about our service you received from our dedicated team.
Your feedback has been shared and greatly appreciated with our team.
Kind regards,
Sentinel Vaults Team

Rated 5 out of 5 stars

Safest vault in the country would…

Safest vault in the country would highly recommend.

19 July 2023
Unprompted review
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Reply from Sentinel Vaults

Thank you so much for taking the time out to leave us a feedback. Your kind words are really apricated. We love making our customer's days and we cant wait to have the opportunity to make you smile again! Thanks for choosing us!
Sentinel Vaults

Rated 5 out of 5 stars

Great customer service

Great customer service and really secure facilities. Highly recommend to anyone looking for security vaults.

3 July 2023
Unprompted review
Sentinel Vaults logo

Reply from Sentinel Vaults

Thanks so much for your lovely feedback Anaiza! it makes our day hearing about how much our customers love Sentinel Vaults and the great service they've received from our team and look forward seeing you in our store again.
Sentinel Vaults

Rated 5 out of 5 stars

Fantastic company brilliant service…

Fantastic company brilliant service from start to finish, I’m really happy with the security in the building overall.

All those who are still considering to use they service definitely pay a visit you won’t be disappointed and will have security in place for your valuables

12 July 2023
Unprompted review
Sentinel Vaults logo

Reply from Sentinel Vaults

Hi there,
Thanks for your great review of Sentinel Vaults. We've passed your kind words on to our team. Our team is passionate about providing all of our customers with outstanding experiences and they'll be delighted to know they hit the mark with you. We hope that in the future we'll be able to provide a similarly excellent experience.
Sentinel Vaults team

Rated 5 out of 5 stars

My valuables are secure, this gives me peace of mind.

I was very impressed with the high level security, it’s like Fort Knox!
The customer service is personalised and they really have thought of everything.
I would highly recommend Sentinel Vaults. My stress levels have been eased because I do not have to worry about leaving my valuables at home.

8 June 2023
Unprompted review
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Reply from Sentinel Vaults

Hi Sairah,
Hearing how much you love Sentinel Vaults has brightened up our day at Sentinel Vaults! Thanks for the wonderful review you left for us and choosing to business with us! We can't wait to hear what you think of our new product launch that will be hitting our store in the upcoming months.
Sentinel Vaults

Rated 4 out of 5 stars

My experience of Sentinel

When I visited the company they were very helpful and dliid not try to hurry me and showed me their facilities. I had no trouble in masking an appointment at a suitable time. I would however have appreciated more information about charges in their advertising.

3 May 2023
Unprompted review
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Reply from Sentinel Vaults

Hi Michael,
Thanks for the awesome review about Sentinel Vaults. We're so pleased to hear it's working just as it should and that you're enjoying it so much! We've passed your kind words on to our product team.
Kind regards,
Sentinel Vaults

Rated 5 out of 5 stars

Most secured,elegant premises

Most secured,elegant premises. Leave your valuable here and have worry less sleep

24 March 2023
Unprompted review
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Reply from Sentinel Vaults

Thank you for the great review! We can't ait to have you back at Sentinel Vaults.
Thanks again,
Sentinel Vaults team

Rated 5 out of 5 stars

Wow!

Wow, I needed a secure place to store my valuables, went to look at this place and was really impressed. The security is second to none and has to be seen to be believed. The access is fantastic, and the staff were really helpful. Also added bonus they are open 365 days!!

25 June 2023
Unprompted review
Sentinel Vaults logo

Reply from Sentinel Vaults

Hi there,
Thank you so much for taking the time to share your experience at Sentinel Vaults. We take pride in knowing our customers are happy with their store experience
Many Thanks,
Sentinel Vaults

Rated 5 out of 5 stars

Probably more secure than a bank

Probably more secure than a bank, I was pleasantly surprised at how much security they have, owner and staff all very professional, excellent access and value for money, peace of mind is what they provide. Would highly recommend.

23 June 2023
Unprompted review
Sentinel Vaults logo

Reply from Sentinel Vaults

Hi there,
Thank you so much for taking the time out to leave a feedback. We're so glad that you have had a great experience with our team when you came, we have passed your review over so we can let them know how happy you were with the service they have provided.

Many Thanks,
Sentinel Vaults

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