Serene Jewellery Reviews 25

I wrote a review about my bracelet taking so long to arrive but I have finally got it thanks but doesn't seem to do anything still got all my symptoms

Really happy with rings excellent quality. Well packaged and quick delivery.

I love delicate, intricate jewellery and Serene Jewellery’s plain gold clover bracelet and necklace was everything i’ve been looking for. Not only was it packaged beautifully but the quality was amazing. I’m yet to wear them both, plenty of opportunities this festive season and I can’t wait.

My order got cancelled as out of stock

Wowwww amazing jewellery the designs were so beautiful and customer service was fantastic i would recommend this company to all my family and friends cannot wait to buy more jewellery Xmas and birthdays are coming

I met the ladies from Serene Jewellery at an event recently and absolutely loved their collection. They were really easy to talk to, very helpful and I got a stunning bracelet from them which I haven’t taken off since I got it. The bracelet is unique, very well made and clearly of high quality. I look forward to buying more.

I cannot recommend Serene jewellery enough! Prabs and Sonika were amazing in helping me get my order on time and the customer service was exceptional. I absolutely adore the ring that I ordered and the free gift was stunning. I am so impressed by the quality and the end to end experience as a customer has been fantastic.

Absolutely stunning ring – even more beautiful in person! Customer service was excellent and the packaging was so thoughtful and elegant. Thank you ladies- I’m already looking forward to ordering again!

Excellent customer service, very efficient with my order. Well packed and most of all product is lovely great quality very nice to wear.
Lots of compliments

I love the design and the girl founders are incredible have a great taste and the quality is 10/10🎉🎉

Serene Jewellery is such good quality!!! I have 2 diamond rings and I got loads of compliments x absolutely love it!! Highly recommend

Omg I am obsessed with my ring set. Pictures honestly don't do it justice! The quality is incredible and the customer service was amazing. I highly recommend! Can't wait to get some more bits.

I thought it was going to be prettier. I ordered the pink stone and I thought the stone was going to be flatter. It sticks up too high for me and looks fake. This rings looks like costume jewelry.

I can honestly say, hand on heart, I am truly in love with my rings. Sonika was so helpful and the moment she showed me her collection - I fell in love. Not only are my rings beautiful and of pure quality, I've had the best customer service and experience with purchasing my gem!

Thank you so much!

If I could give zero reviews I would. TERRIBLE CUSTOMER SERVICE. Canceled an order they sent anyway. No person is available to resolve they just keep sending automated responses that do not address the issue. WOULD NEVER BY FROM THEM

UPDATE: I posted about the wrong Serene Jewelry company, I was writing about Serene Western, so I have updated this to a 5-star so they do not get hit with any rating review negativity.

The return policy is not "Worry-free" as advertised. I tried to return due to being a gift and the recipient not liking the style, and was met with resistance the entire time and I am not out over $108 and left with a product I can't use. The return policy also states that if you return due to personal preference, there is a $7.99 return fee, the return shipping is at the expenmce of the customer and a 60% restocking fee is charged. Doesn't sound like they really want anyone to return their items. Their responses are slow, then they point out the time frames have been reached. Their is nothing stating that this company is actually in Scottsdale Arizona either. The replies come in my inbox in the early morning EST, and that would mean they only reply after midnight, and that seems more likely they are overseas and not in the US. If you order, I hope you like what you receive, because you are stuck with it !!!

The ring I purchased is stunning and the quality of the diamond is outstanding. It possesses the same brilliance, clarity, and beauty as any mined diamond I've seen, but with the added benefits of being environmentally friendly and ethically sourced. I absolutely love my ring and get so many compliments when I where it.

I ordered the gold surina ring and the lock drop earrings. BOTH were so so pretty! I got many compliments, especially on the earrings. Great quality, sparkle and price. Along with that, amazing customer service too! I would definitely recommend Serene Jewelry.

Wooww... Can I just say the whole experience from choosing my rings and earrings from Serene Jewellery has been amazing. From using the ring guide to the detailed description of each individual items on their website has been fantastic. Wanted a few things to bling me out so I opted for a ring and some earrings and they have not tarnished or disappointed at all. The quality of the products are amazing and I will definitely be going back to purchase more. Thank you so much for finally putting jewellery out there on the market for an amazing price and having high quality products.

I bought 2 rings for my wife, and they were amazing. She loved them! What I liked was the bling, the weight and they were pure silver. Highly recommended and delivery was free which was a bonus.