Serene Cleans Reviews 6

TrustScore 2.5 out of 5

2.7

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Company details

  1. Cleaning Service

Written by the company

Serene Cleans delivers amiable customer service along with a flexible cleaning approach, ensuring that your home is meticulously cleaned in accordance with your preferences. We comprehend the challenges posed by various lifestyles and the ups and downs of life in general, which can sometimes lead to procrastination in cleaning, making it an added burden. Our aim is to alleviate some of this pressure from your shoulders! Our commitment extends beyond the ordinary to provide outstanding house cleaning services. Whether you require a regular maintenance clean, assistance with moving in or out, a pre- or post-sale cleanup, preparation for a special occasion, or a comprehensive Spring cleaning, we’re here to assist!


Contact info

2.7

Poor

TrustScore 2.5 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Stay away

Stay away. Sub standard job. Talking on the phone while working. Paid for work but didn't do it

10 November 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs!!!

Avoid at all costs. They completely lie about the amount of work that they have undertaken and the amount of time that it took them. - they are the worst company I have used as a landlord in Manchester and very overpriced.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

The clean was outstanding

The clean was fantastic and above my expectations.

Not only were we the tenants happy with the service our landlord was astounded by the quality and detail put into the service.

I have to say 10/10 and a very affordable price for the time and effort put into the deep clean. It saved my house!

19 June 2024
Rated 4 out of 5 stars

Great team

Great team
Checked what needed doing and got on with it. Very professional.

4 April 2024
Rated 5 out of 5 stars

Excellent service …

I would highly recommend Serene Cleans for an end of tenancy clean or a deep clean of any property. The communication from the booking to after the clean was excellent.
The cleaning team provided were professional, punctual & very hard working. My end of tenancy clean was extremely good & to a very high quality.

20 March 2024
Rated 5 out of 5 stars

Exceptional House Cleaning Service

I couldn't be happier with the house cleaning service provided by Gina and Alex. They were professional, efficient, and left my home sparkling clean. Every corner was attended to with great care, and they went above and beyond to ensure everything was perfect. I highly recommend their services to anyone looking for a thorough and reliable cleaning team.

20 February 2024
Unprompted review

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