Serenity Hot Tubs Reviews 6

TrustScore 2.5 out of 5

2.6

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Company details

  1. Hot Tub Shop

Written by the company

Located in Northern Ireland, Serentity Hot Tubs will deliver, position, and install your hot tub anywhere in Ireland. Our aim is to offer affordable relaxation, delivering quality hot tubs at an affordable price. We promise to deliver a transparent sales process, customer journey, and after-sales service. Our hot tubs are an excellent excuse to put down your phones, laptops & consoles, and unwind!


Contact info

2.6

Poor

TrustScore 2.5 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

**Update**

**Update**

Just received my replacement jets from the main manufacturer!! after months of back and forward hassle with serenity hot tubs theu still don't take responsibility

Luckily enough the manufacturer replaced them for me even tho it wasn't actually their responsibility as serenity didn't follow the right procedures they just wiped there hands clean of the warranty!

Be very carful buying anything from these as warranty will be voided straight away

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic product and service

Fantastic product and service. Arrived on time with two top class installers, Trevor and Luke. Professional, considerate and never stopped grafting from the moment they landed. Both knew exactly what each other was doing and worked really well together. The tub is excellent, quality build and exactly what we were after. Top class.

15 September 2023
Unprompted review
Rated 5 out of 5 stars

Great job all round

From my initial enquiry, right through the process of buying and installation, Paul and his team were very helpful and knowledgeable.
I would highly recommend them if you are interested in purchasing a hot tub.

18 September 2021
Unprompted review
Rated 5 out of 5 stars

5 star service and value

I cannot recommend this company enough ,they are very professional and courteous. Delivery was on time as arranged .Hot tub was as expected and all controls explained including water checks . Very efficient and excellent value .

17 September 2021
Unprompted review

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