Serenity Chemicals Limited Reviews 182

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

I was looking into buying 3 small bottles of un scented wash through amazon prime account, tge soap was cheap enough but at the checkout i noticed a hefty 5.00 delivery charge which was way too much b... See more

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Rated 5 out of 5 stars

As a health care worker, I’ve been using sanitizing personal hygienic products quite a lot during my work and also at home. Alcohol gels are great but with my sensitive skin, I wasn’t able to use th... See more

Rated 5 out of 5 stars

My order arrived timely and in perfect condition. As for some time now, I find Serenity's products are excellent! Over the years, I've ordered a few different items, but mostly the foam handsanitizers... See more

Rated 5 out of 5 stars

Both the products and the service offered by the company are outstanding. The jasmine hand sanitiser is used by my whole family. It is superb. The courier damaged my last order and Andrew stepped up... See more

Company details

  1. Chemical Manufacturer
  2. Hygiene articles wholesaler

Written by the company

We are a customer service oriented company supplying ethical hygiene supplies, innovative cleaning products and other useful products to make life a bit easier while doing our bit for the planet!


Contact info

4.2

Great

TrustScore 4 out of 5

182 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I have been using Serenity products for…

I have been using Serenity products for many years and would go nowhere else for my sanitising and cleaning products. During Covid I missed the scented hand sanitiser, so was extremely thrilled to see the Rhubarb and Custard scented sanitiser. Excellent product and great company.

4 December 2021
Rated 5 out of 5 stars

Brilliant foaming hand sanitiser range

Brilliant foaming hand sanitiser range. I've been using Serenity's hand sanitisers for years at home, in the car, in hospital, care homes, and camping and it's never let me down. I've bought a few large 5L bottles (better economy) and top up my smaller bottles I have dotted around the place 👍 (Our well worn 500ml pump bottle lives in our kitchen, but gets packed with us when we're away on holiday camping too. It's travelled many-a-mile over the years!)

The past two years during Covid Pandemic, I've always kept a small bottle on my house and car keys so I've always got clean hands wherever I go. I never use provided sanitisers at shop entrances etc, which all vary in gel/ alcohol consistencies or they've run out completely. With my little bottle, I know I always have sanitiser on me and it doesn't dry out my hands, and consistently cleans them countless times a day.

Just purchased their Rhubarb & Custard scented sanitiser and it's fabulous! Bought a 500ml bottle and a few smaller 100mls for in the car and at my computer desk. Super stuff!

My order arrived the very next day via UPS. Impressive it travelled from the south of England to NE Scotland overnight 👍

I've seen reviews elsewhere where people claim they received 'water' instead of hand sanitiser?! Lol what?! If people actually *read* the description of their product, the alcohol-free, liquid based sanitiser is to be used in a foam pump dispenser. I know - this is the stuff I've been using for years!
For people to make false allegations, simply because they have failed to read the product description properly, is wholly unfair and damaging to Serenity Hygiene in my opinion. You can't fix stupid, unfortunately.

Happy, long time customer. I swear Serenity foam sanitiser has kept me safe from Covid the past 18 months or so...!

Well done, team. X

8 September 2021
Rated 5 out of 5 stars

Excellent service and well trusted products

The products from Serenity Hygiene were recommended to us before the pandemic for when we were cruising. It was a 'no brainer' to turn to them when the pandemic struck and we have had the utmost confidence in their hand foams, surface wipes and surface cleaner since.
We use their products both at work and at home and have recommended them to many friends and work colleagues.
The service we have received from them when ordering has been second to none.
Thank you Serenity for keeping us safe and well protected.

24 May 2021
Rated 5 out of 5 stars

Alcohol free foam sanitizer

As a health care worker, I’ve been using sanitizing personal hygienic products quite a lot during my work and also at home. Alcohol gels are great but with my sensitive skin, I wasn’t able to use them as much.
For people with skin like mine, high volume of hand washing leads to skin cracks and impossibility of using alcohol based products.
Alcohol free foam sanitizer doesn’t smell of anything, which is also a positive factor for me, when in use a lot.

27 April 2021
Unprompted review
Rated 5 out of 5 stars

Excellent product.

I ordered serenity hygiene surface wipes, and they are excellent. They kill bacteria and viruses which is ideal for COVID. What I really like is they are alcohol free, excellent product.

1 April 2021
Rated 5 out of 5 stars

Excellent products and service

The products I ordered are excellent, just what I was looking for, and at a very reasonable price. The ordering process was quick and easy, delivery was very prompt, and they even gave us a free gift which was totally unexpected! All in all my experience was extremely positive and I would not hesitate to recommend Serenity Hygiene.

30 January 2021
Rated 4 out of 5 stars

Package arrived the day after I ordered…

Package arrived the day after I ordered it. Been using the wipes for over a week now and my hands, which are prone to eczema, have been fine. Pleased with the delivery and the product so far. Didn't give it five stars because the postage was a bit steep at £10.

25 January 2021
Rated 4 out of 5 stars

Alcohol content of these products?

I am most satisfied with the service and speed at which my hand gel and hand wash was delivered. The products are good on my skin and I bought them because they claim to be antiviral and antibacterial
One concern - I am no scientist, but I understood that to be effective against Covid 19 these products should contain at least 60% alcohol. The ingredients don't mention alcohol or ethanol or isopropanol and so I am not sure of the efficacy of these products. I would like more information.
Thank you.

15 October 2020
Serenity Chemicals Limited logo

Reply from Serenity Chemicals Limited

Hello Judith, thanks for your kind review. All of our hand sanitiser is tested to British and European standards to deactivate coronavirus. This is the same BSEN 14476 test regardless of whether the product is alcohol or non alcohol. If it passes the test then it is effective against coronaviruses including SARS-Covid2 which causes Covid19.

In addition alcohol free products based on the biocide we use have been shown to be more effective than any alcohol concentration even deactivating Norovirus and resistant bacteria such as MRSA and Clostridium Difficile which alcohol products have very limited effectiveness against.

Rated 5 out of 5 stars

Great product

Great product, prompt service, fair price.

What more is there to want?

13 October 2020
Serenity Chemicals Limited logo

Reply from Serenity Chemicals Limited

Thank You!

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