Seriously FUN Swimming Schools Reviews 363

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their amazing, patient, and supportive approach, noting their ability to engage children and foster confidence. The user experience is frequently highlighted as positive, with many appreciating the well-structured, fun, and organized lessons that lead to significant progress in swimming skills. Reviewers also commend the excellent facilities, often describing them as spotless and well-maintained. However, some people were dissatisfied with the teaching quality, mentioning instances of instructors not correcting mistakes or being abrupt. A few other people also felt that the changing rooms and showers were awful, and there were occasional concerns about staff being distracted at the start of lessons.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the teachers and instructors... See more

User experience

Customers had positive experiences with the user experience. Many reviewers highlight that the lessons are... See more

Facilities

Clients share positive opinions on facilities. Many reviewers praise the warm pools and the cleanliness of... See more

Service

Reviewers highlight positive aspects of service. Customers praise the excellent service and the amazing,... See more

Instructions

Reviewers mention positive feedback about instructions. Customers consistently praise the instructors for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 4-year-old absolutely loves her swimming lessons! We really struggled to find a class where she’d feel comfortable without a parent in the water, but since joining Seriously Fun she’s been complete... See more

Rated 5 out of 5 stars

Instructors are amazing! Our 6 year old loves the swimming lessons with them and has become a lot lore confidence and improved significantly since we changed them to this swimming school! The instruct... See more

Rated 5 out of 5 stars

By far the best swimming lessons we’ve come across. They’ve been great with our four year old who is swimming independently on her back after just 3 terms, having started with an awful fear of the wat... See more

Rated 5 out of 5 stars

Our two children had been doing swimming lessons at the local pool for a couple of years. However, our youngest was making no real progress, and our eldest had stopped progressing as she was terrifi... See more


Company details

  1. #1 of 2 best companies in Swimming school
  2. #1 of 1 best companies in Swimming Instructor

Written by the company

Swimming Lessons for children in Aylesbury, Maidenhead, Slough, Wycombe, Gerrards Cross, Farnham Royal, Orpington, Otford, Sevenoaks and Lancing. - Join 1000s of children learning to swim with us every week. - Peace of mind 7-day money-back guarantee - FREE Welcome Pack worth £29.99 - We're a private swim school with small classes and caring teachers - Term time weekly swimming lessons in line with school terms - Children of all abilities, beginner to advanced - Siblings can swim at similar times in different class levels - Year round swim lessons at warm indoor venues Seriously FUN Swimming Schools offer swimming lessons for kids in Berkshire, Buckinghamshire, Kent and Sussex. Weekly term time swimming lessons for children aged 4 months to 12 years of all abilities in warm indoor swimming pools. Swim Babies (4 months to 3 years): A gentle and progressive learn to swim and water safety programme for babies and toddlers. Working to each child’s pace with age appropriate practices in a friendly environment for parents and children. Juniors (3 to 12 years): Term time weekly swimming lessons Amersham for children aged 3 to 12 years of all abilities. Small classes: We have a max of 6 children per class for Juniors and 8 per class for Swim Babies to ensure your child gets special attention and extra help where needed. Siblings swim together: We run different class levels at the same time so wherever possible siblings of different abilities can swim together. Water safety lessons: Every child takes part in our age specific water safety lessons which take place every term. FUN Awards Scheme: A structured, progressive and FUN awards scheme tracking your child’s swimming journey. Awards ceremonies: At the end of each swimming term we hold our Awards Ceremony and FUN day, a special day for you and your child. Friendly, caring teachers: Our caring, FUN and enthusiastic teachers are fully trained, DBS checked and qualified lifesavers. Our Promise: We care about your child and take huge pride in teaching every child to swim. Learning to swim can be daunting, but we ensure children feel comfortable and confident. We want your child to enjoy their lesson and leave us feeling happy. We'll help your child learn to swim in a safe, happy and friendly environment.


Contact info

4.8

Excellent

TrustScore 5 out of 5

363 reviews

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Replied to 100% of negative reviews

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Rated 3 out of 5 stars

Didn’t get too far with them

I have heard really good things about Seriously Fun. They have a great ethos and seem very organised and efficient. As they don’t offer taster lessons we just signed up. Unfortunately, it didn’t work out for my child because children are not allowed to wear goggles. We stopped the lessons after the first one but had to pay for a month. I think taster sessions would be a good idea to help children get used to the way it is structured.

1 November 2023
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Reply from Seriously FUN Swimming Schools

Thank you for your feedback 🙏

Rated 3 out of 5 stars

Not sure it’s worth it

In the baby class, kids wait by the side of the pool for half the class. Seems a waste of time and money. Smaller classes or more teachers would allow kids to swim the full 30 mins.
Kids are not taught to kick properly, just talked to from poolside in the older classes. No allowances made for classes missed for illness or injury or planned holidays. I feel I pay way more than what I get.

31 October 2023
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Reply from Seriously FUN Swimming Schools

Hi Vinni, thank you for your feedback, we will give you a call to check in & see if there's anything we can do to improve things for you.

Rated 2 out of 5 stars

Great lesson program, bad cancellation terms and unsupportive admin team

The lessons themselves are good, teachers are friendly and help your child learn to swim and gain more confidence in the water. Good progression from bands to shallow end to deep end of the pool.

On the administration and payment side, things are not so good:
- first payment is to cover the spot in the lessons, not for the lessons itself
- you will pay 12 months a year on a continuous program, even during summer and Christmas breaks where you may get 1 lesson in the month (Dec 2023 for example)
- Also beware for cancellations: if you cancel in the middle of the month, you lose all the remaining lessons, even though you have paid for the lessons in advance
- You have to cancel before the monthly direct debit comes out. In my case on the 26th, but by cancelling before the 26th I lost my lesson on the 29th

The admin team doesn't show any understanding of this fact, which is such a shame to end the lessons with them on such a disappointing note.

27 November 2023
Unprompted review
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Reply from Seriously FUN Swimming Schools

Hi Jasper, we appreciate your feedback & custom, we review all customer feedback to constantly strive to improve our service where possible in all areas.

Rated 2 out of 5 stars

My Son loves classes but there is a boy…

My Son loves classes but there is a boy who destroy every session. Other children are waiting and holding the wall … it is no fair as swimming lesson is only 30 minutes long. Teachers are Amazing but I think because it is the last session they are a bit “tired “ “frustrated “ ?

6 September 2023
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Reply from Seriously FUN Swimming Schools

Hi Zofia, we really appreciate you being with us, thank you for the feedback. We'll give you a call to see what we can do to help.

Rated 5 out of 5 stars

Fantastic Swimming journey

We have been with Seriously FUN swimming for two years now and it has been an incredible journey for my daughter. The classes are small, allowing for personalised attention from instructors who make lessons fun. The facilities are lovely and they have a range of good lessons times and days.

My daughter has enjoyed every lesson and has shown significant progress over the years. Highly recommend Seriously FUN swimming for anyone looking for a quality, fun swimming lessons.

19 October 2023
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Reply from Seriously FUN Swimming Schools

Thank you so much for the kind feedback & for taking the time to share your experience, we really appreciate you being with us :)

Rated 3 out of 5 stars

Swimming feedback

When we started, there were 2 teachers dedicated for 5 students. Now it’s become 1:5 ratio and I feel that’s impacting the overall focus and output.

20 October 2023
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Reply from Seriously FUN Swimming Schools

Thank you for being with us & your feedback, we appreciate it. We constantly review our systems & operations to ensure we're offering the best service possible.

Rated 4 out of 5 stars

Daughter loving her lessons

The lessons seem good - my daughter is enjoying them, seems to be getting some good technical instruction and she doesn’t spend any time hanging on the side while others take their turn. So that he made this swim school better than others we have tried. The parking is a bit of a pain but I’d rather have tricky parking for better lesson than east parking for rubbish lesson!

23 August 2023
Rated 3 out of 5 stars

Good class- however management need to change payment system

I felt that the classes were good and run by a good team. However, I had a huge issue with the payment system. As they take advanced payments at the end of July and August and don't run any classes during this time. This is misleading and not right as it doesn't give parents an option of joining for a shorter time.
Perhaps the payment system should be reviewed.

21 June 2023
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Reply from Seriously FUN Swimming Schools

Thank you for your feedback, we really appreciate it. We constantly review our systems & operations to endeavour to offer the best service possible.

Rated 1 out of 5 stars

Horrible management and their respect…

Horrible management and their respect towards their member of staff is appalling. We still pay through the Hollidays yet their staff don’t get paid and they are self employed, from what I’ve seen and heard from other customers the majority of staff are teenagers who managers can bully and take advantage of

15 July 2023
Unprompted review
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Reply from Seriously FUN Swimming Schools

Thank you for your feedback, we follow up on all feedback to see where we can improve.

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