Nice little surveys. Don’t take much time and you make a few bucks. They usually pay anywhere between 24 hours and 3 days depending on the day of the week. If you want bigger surveys, you apparently h... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I requested advice on how to activate my Sermo-MC: received an answer after less than a day and the answer solved my problem. Just simple and how things should be handled. And this surprised me - when... See more
Company replied
Surveys are normally interesting and quite well done, the questions usually make sense and allow me to express my opinion. Not too repetitive or over long either. Tech support has always been quite... See more
Company replied
Customer agent was able to address an issue with a health care provider survey. Occasional glitches occur in the app but the staff can assist if these issues occur
Company replied
Company details
- Association or organisation
- Career guidance service
- Cashback provider
- Learning Centre
- Software company
- Web collaboration platform
About Sermo
Written by the company
The #1 Medical Community for Healthcare Professionals
Sermo is a trusted, exclusive digital community for verified doctors, APPs, and other HCPs. With over 1.5 million members worldwide, Sermo provides a secure space to:- Discuss Complex Patient Cases: Collaborate and seek insights from peers in your specialty and beyond.
- Access a Wealth of Knowledge: Stay updated on the latest trends, drug reviews, and treatment protocols curated by fellow doctors.
- Earn Extra Income Easily: Complete paid medical surveys tailored to your expertise and make a real impact while getting rewarded on-the-go.
- Attend Virtual Events: Engage in exclusive webinars and CME to advance your practice.
With 94% of members recommending their colleagues to join, Sermo is the place where healthcare professionals thrive, connect, and grow together.
Sign up for free and start exploring at sermo.com. 💼💡
Contact info
8 Crosby St FL 2, 10013, New York, United States
- support@sermo.com
- sermo.com
4.5
Excellent
961 reviews
Replied to 71% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Sermo
Exceptional support and care—that’s what we strive for! Our members mean the world to us, and we’re so glad Sermo stands out for you.
Reliable, fast, and friendly
28 May 2025
Reply from Sermo
Dependable, efficient, and welcoming—sounds like we’re on the right track! Our members are at the heart of everything we do, and it’s great to see that reflected in your experience with Sermo.
I signed up to participate in the paid…
I signed up to participate in the paid surveys but have not been offered any. The ads on google made it seem as though I could do as many as I’d like, but in reality that is not at all the case.
23 May 2025
Reply from Sermo
Thank you for sharing your feedback, and welcome to Sermo! While it may take a little time for your information to fully sync with our system, we’re confident that opportunities will start coming your way shortly. If you have any questions in the meantime, our support team is always here to assist you at support@sermo.com.
Reply from Sermo
We're thrilled you appreciate our quick response time. We're always working to bring more surveys your way—stay tuned for exciting opportunities ahead!
Prompt and helpful response
27 May 2025
Reply from Sermo
Quick and helpful is what we aim for! Glad we could deliver and make your experience a great one. Thank you for being a valuable member of our community!
Reply from Sermo
Smooth and seamless—that’s exactly what we aim for! Glad to hear the process hit the mark!
Reply from Sermo
Thank you for your feedback! We're glad you value our prompt responses, it motivates us to keep delivering efficient support. We appreciate your time in sharing this!
Reply from Sermo
Gracias por su comentario. Nos alegra que su problema se haya resuelto. Valoramos su satisfacción y el tiempo dedicado a compartir su experiencia.
Something has changed
Have been using the platform for years. Has now moved over to Wise for payments. 3 weeks post withdrawal, no payment and no acknowledgements to emails or formal complaints.
In response to the reply - all of the communication only came after I wrote this review and the transaction cancellation did not come from me.
6 May 2025
Unprompted review
Reply from Sermo
Hi, thanks for your review! Just to clarify, you can choose your preferred payment method anytime. Your transaction was cancelled, and the funds are back in your account, ready for a new withdrawal. We’ve also replied to your recent support request with more info. You can always contact us at support@sermo.com—we’re happy to help!
Reply from Sermo
Fun and interesting is exactly what we aim for! We're thrilled you're enjoying the experience on Sermo—it only gets better from here!
It was easy to sign up.
16 May 2025
Reply from Sermo
Signing up should always be simple, and we're glad Sermo made it effortless for you! Now you can dive into connecting, sharing knowledge, and exploring all the benefits we offer.
Reply from Sermo
Glad to hear you had a great experience! Sermo is all about connecting professionals, sharing insights, and making collaboration seamless. We're excited to keep delivering the tools and support you need!
I completed a survey
I completed a survey. The survey was not showing up in my history. They were able to credit my account within 72 hours. Excellent customer experience.
19 May 2025
Reply from Sermo
We're delighted to hear that our team was able to resolve the issue quickly and deliver an excellent experience for you! Our goal is always to provide seamless and reliable service, and it’s great to know we hit the mark. Thanks for being part of the Sermo community—we appreciate you!
Love the surveys
Love the surveys. Always educational. Very responsive and committed. Sometimes frustrated when surveys disappear when I cannot complete in 1 sitting. Dr. Glasser
19 May 2025
Reply from Sermo
We're so glad to hear you enjoy the surveys and find them educational—that truly makes our day! Regarding the disappearing surveys, this usually happens when the quota for participants has been filled, which can occur quickly depending on the study’s requirements. We understand how that can be frustrating, and your feedback is appreciated. We’ll continue working to find ways to make the process smoother and more flexible. Thanks for being such an important part of the Sermo community!
Ffup
I had to ask a 2nd time for the additional honoraria to be added, I was assured initially that it would be added - but I had to send a 2nd /ffup email
14 May 2025
Reply from Sermo
We always strive to make your experience seamless and rewarding. While it sounds like this took a little longer than expected, we’re glad we could address it for you. Your feedback helps us improve, and we’re committed to consistently delivering a smooth and supportive experience on Sermo.
Reply from Sermo
Quick responses are what Sermo is all about! We're glad our platform delivered exactly what you needed.
Reply from Sermo
It’s so great to hear you’re enjoying the variety and passion within our community! We’re incredibly proud of the dedication and engagement our members bring to the table, and it’s exciting to know that it’s made such a strong impression. If there’s anything more we can do to enhance your experience, we’d love to hear from you!
Easy resolution of queries with support…
Easy resolution of queries with support staff always available and ready to help
14 May 2025
Reply from Sermo
Thank you for your thoughtful feedback. We are thrilled to know that you found resolving queries seamless and that our support team was readily available to assist you. Ensuring your satisfaction is our top priority, and we greatly value you taking the time to share your experience with us.
prompt and resolved issue
7 May 2025
Reply from Sermo
Thank you for your feedback. We’re pleased to hear that your issue was resolved promptly. Your satisfaction is important to us, and we appreciate you taking the time to share your experience.
Timely customer support!
Obed Sanchez was very helpful and provided a timely explanation. Highly recommended!
10 May 2025
Reply from Sermo
Thank you for your thoughtful feedback. We’re delighted to know that our team was able to assist you effectively and provide a timely explanation. Your recommendation is greatly appreciated and reinforces our commitment to providing excellent service.
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