A very prompt service by SerpentKeys! Dispatched on Friday and delivered on Saturday morning by Royal Mail (Tracked24) to Northern Ireland! The product came as expected and well packaged. I will be or... See more
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Went for a mint / blue combo and the keys arrived boxed and packaged in compartmented plastic tray. Really blown away by this fact most keycaps at this price point basically turn up in a plastic bag.... See more
Gotta admit, I was a bit hesitant about this vendor at first. Their last Instagram post was from last year, so I wasn’t even sure they were still operating 😅 But they’re definitely legit. I orde... See more
Honestly this is the best vendor in the UK by far. I mainly order switches, switch mods and keycaps from Serpent Keys and the turn around and delivery is outstanding. As someone who gets excited... See more
Company details
Written by the company
SerpentKeys is a UK based mechanical keyboard store, offering a wide range of Keyboards, Keycaps, Switches, Stabilisers, Lubricants, Tools, Accessories and more.
Contact info
United Kingdom
- info@serpentkeys.co.uk
- serpentkeys.co.uk
10/10 will be shopping again
Super fast response time/shipping time/customer service time, I bought a coiled cable from them, and it's absolutely stunning, looks exactly like it did in the pictures, 10/10, will definitely be back.
Ordered some switches and I messed up..
Ordered some switches, there was a snafu on delivery, probably my fault tbh. Ollie was fantastic, excellent customer service. Highly recommended.
as ever. excellent
as ever, excellent.
yet another time i've come back for more from Serpent!
Thanks again!
Highly recommended
I've ordered from SerpentKeys 3 times so far and I have not been disappointed. The switches I ordered were in good condition, some pins were bent but easily fixable, the lube station is very sturdy and good material but it was quite scratched up when it arrived which did not bother me.
I highly recommend this website as their items are relatively low price for the quality you are getting.
Good prices, great variety of stuff.
Good prices, great variety of stuff, nice website, package arrived with decent protective packaging and compact.
ordered the wrong thing
ordered the wrong thing, was able to return and refunded with no hassle
Amazing staff
Amazing customer service, great helpful, friendly staff who give excellent advice! Overall a fantastic local vendor.
Great quality, highly recommended.
I bought from SerpentKeys a few times, and every time I was pleased with the quality of the items and affordable prices. I will definitely come back for more.
Fantastic customer support
Fantastic customer support. Was quick to respond and refund me as soon as an issue came about. Would certainly recommend.
amazing experience!
I got 100 of my ktt mints and every switch was in perfect condition, packaging was very well thought out to make sure none of my switches were lost in mail, took a few more days but that not their fault at all because of the royal mail strike, highly recommended :)
Excellent service and communication
Excellent service and communication. Would certainly recommend.
10/10 store, will use again
Order arrived quickly and no issue with order. All switches I received worked as well (which is rare)!
Very quick customer service response!
Very quick customer service response!
Cancelled my order after noticing that I had order keycaps that wouldn't fit my keyboard, so totally my fault!
Reached out before my order was dispatched and Ollie processed the cancellation very quick, so very happy.
I will probably place another order though for some switches and lube xD
Would highly recommend :)
Brilliant
The items were shipped quickly, and the key switches are in perfect condition. Most items are more affordable than other shops that I looked as well, thank you.
Took a lot longer than I expected
Took a lot longer than I expected, but all the pins of switches came completely intact
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