I filed a complaint because I have no access to my VPS, and **S Paul, Director & Senior Manager,** has shown a lack of professionalism. He initially stated in support that the issue would be resol... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I filed a complaint because I have no access to my VPS, and **S Paul, Director & Senior Manager,** has shown a lack of professionalism. He initially stated in support that the issue would be resol... See more
Company replied
Constant issues. "management" ignores issues and tickets and emails. Accused of violating TOS for using 70/megabits of bandwidth. Lost data too many times to count. instability. terrib... See more
Company replied
they are cheep and you get what you pay for. Bad communication, slow response when things break. No understanding of how to communicate down times to customers. May be worth spending a little more som... See more
So have been with serverhosh for around 1.5 months now and never faced any problems, only required some help with setting up nameserver and integration with cloudflare and received quick reply on what... See more
ServerHosh Internet Service provides affordable VPS, Dedicated Server, Re-seller hosting, and shared hosting services. We colocate our Racks on USA(Seattle) and UK(London). We provide the best in class hosting services by using our sophisticated resources and technologies. Our 24/7 professional team supports clients to fulfill hosting related requirements within budget and deadline.
18 HO CHI MINN SARANI, 700061, Kolkata, India
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I filed a complaint because I have no access to my VPS, and **S Paul, Director & Senior Manager,** has shown a lack of professionalism. He initially stated in support that the issue would be resolved as soon as possible, but I have now been waiting **24 hours** without any response.
This is a **lack of respect for the customer**, as there is no **technical support available** to properly address the issue.
[Ticket ID: SH-02-18-8070]

Reply from ServerHosh.com - ServerHosh Internet Service
Their technical support is very trustworthy, especially after replying for the first time can continue to reply in a very short period of time, in addition to the existence of the U.S. servers over-sold resulting in resource consumption other than no other problems!
I bought vps service. they opened a vps with half the features in the package I bought(cpu ram etc.). at the same time, I saw that there was hdd when there should be storage ssd.
I tried to solve the problem by opening a ticket but they did not make the correction.
I requested a refund because I had the right of return. after this request, I never received a response again.
I contacted Razorpay, the payment provider of this company. unfortunately they didn't refund me either because there was no balance in the serverhost account.
In the end, I filed an unfair transaction report from my own bank where I made payments. After 5 months, it was finalized and my money was refunded. Thanks to my real physical bank.
(I have e-mail records for all these things)
Such companies should be shut down!

Reply from ServerHosh.com - ServerHosh Internet Service
they are cheep and you get what you pay for. Bad communication, slow response when things break. No understanding of how to communicate down times to customers. May be worth spending a little more somewhere else for long term projects
WORST WORST WORST! This is the worst provider ever! Take your money and run! It took over 4 days to deploy a VPS... seriously! No decent reply to any of my support tickets, the only reply I got was: "Our management department will be better equipped to assist you with this query" What a horrible company! I even created a ticked to cancel my service and it still has not even been looked at.. I will be contacting my creditcard company to create a dispute on the transaction. Will never recommend these horrible people!! I even reachout to the ceo on linkedIn to let him know of my horrible experience.. hoping he could help! No response.... horrible... never ever ever again!
Worst provider ever. Don't use this s.hit. Please. I first the reviews saying that serverhosh is bad, but believed a lot of comments that are saying best providers. I trusted them and that betrayed me. I bought starter vps and waited for about 3 hours. Comparing to other vps providers like conoha which takes 40s to setup or vultr taking up to 10s or GCE taking just a second. And while waiting for 3 hours I asked them when can I get my vps. They send me that they are going to prepare by that day, which means nothing more than our server is just a trash. So I asked again, what time will it be finished. Then after some hours they just refunded whole thing and deleted account. Guys that comment about deleting accounts are real.

Reply from ServerHosh.com - ServerHosh Internet Service
Serverhosh.com is a great vps website for all your hosting services needs. I would definitely recommend Serverhosh.com i been a customer here for close to a year and it been smooth sailing great services and the support is amazing 24/7 anytime you can reach them.
I've been using serverhosh for a couple of months now. The support is actually amazing and they respond pretty fast. Their support teams are to my experience so far the best I've seen. The prices on serverhosh are actually really good aswell. Not high at ALL.
They also offer you referral money if someone buys a product with your link.
Amazing service, 5 stars from me
never, never, never ever use this hosting....... the customer service is poor

Reply from ServerHosh.com - ServerHosh Internet Service
Serverhosh Offers and Excellent Service and Support
I'm a client of Serverhosh for years now. I honestly can confirm that they are offering maybe even the best VPS
service to a fair a price and super fast answers from there support team.

Reply from ServerHosh.com - ServerHosh Internet Service
Constant issues. "management" ignores issues and tickets and emails.
Accused of violating TOS for using 70/megabits of bandwidth. Lost data too many times to count. instability. terrible disk I/O. management is terrible. Seriously, just go elsewhere. :) I've had to rebuild my server many times.
THis reply says it all.
"Hi Rob
Your not using 70mbit but 70Mbit which is 70x8= 560mbit. That's how the calculation works."
70 Megabits = 8.75 Megabytes. :) Check YOUR screen print. I used 70 Megabits or 8.85 megabytes and was accused of violating your terms of service. Funny that you calculated 70Megabits to 560. ouch.

Reply from ServerHosh.com - ServerHosh Internet Service
I used to have a VPN server at your place. They charged this twice a month. After a server crash all data was gone, because the backup of ServerHosh was lost too. The provision of a new server took time. When I was provided with this one, it was recalculated. So I noticed that you had charged me twice in the past. This money I got back only partially and I am still waiting for the biggest part of the money. For the current month they charged me two bills again. I cannot recommend this company.
Answer
The answer is an impertinence I've written enough tickets already.
I want the double paid money back or what is the problem... and please don't talk me out of it again.

Reply from ServerHosh.com - ServerHosh Internet Service
I do not recommend it. More than 16 hours of service downtime is normal for this company. When trying to return money for future periods, the whole team ignores it a week.

Reply from ServerHosh.com - ServerHosh Internet Service
What can I say after 1.6 consecutive years since my first use of Serverhosh VPS? I am really satisfied! The support and service provided by Serverhosh are by far one of the best you can find on the market when searching for a reliable VPS. They proved to be very reliable and fast responding. They reply very quickly and constructively. The panel is user-friendly and it is easy to find whatever you need. It's indeed one of the best VPS providers rendering quality service and offering affordable solutions to their customers. Recommended!
I had to cancel the service after waiting 4 days for activation, they promised every day that would remain today, horrible service and support, when I told them that in other places they activated it in minutes they replied that they do not commit to having it soon and while the days pass for the next month of payment
I've been with them for awhile now, And now wouldn't use anyone else. It's seems they have got over their teething problems and have become a great service. If you compare prices with other services these guy offer more and it costs less. My VPS has been stable for some time now and they have been helpful when I need help.
I wanted to try them, and I bought ...
At first I saw that the speed of downloading and surfing was not close to what was promised.
Software installation also did not work. VNC does not work either.
I sent them a breakdown for over a whole day I corresponded with them.
Their answers are not correct, they think they are right. A sad and angry response.
I asked for help in solving the problems. And they do not.
Very disappointed, too bad. I wanted to check you out, but if you do not speak the truth, and want to stumble, then it's a waste of time.

Reply from ServerHosh.com - ServerHosh Internet Service
I have been with ServerHosh for over 2 years, the first year I had a windows VPS which have been running great, only time it ever was down was a planned 2 hrs server upgrade.
As I had a great experience with their VPS server I also got a shared hosting plan, once again it was a positive experience, and the customer service was very helpful getting my website moved, which they also were the couple other times I asked for help.
At first I was skeptical since ServerHosh is not as known as some others hosts, but they are both cheaper and have better service than most other hosts, and now it's what I recommend to everyone.
im working with them around 2 years, ofcourse we had some small problems but their support works as light speed. always done my problems or questions. i have 3 servers and 1 hosting on serverhosh, 1 server which one hosting my websites, since 1 year even i didnt reset it. everything works as a watch. all is ok, prices also very good. i can offer to all. thank you serverhosh.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.