Servernetic - Gameserver & Cloud / VPS Gameserver  Reviews 74

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Website is no longer mainained, certainly not recommended to use. The site is even not secure (expired certificates) and some pages are broken

Rated 5 out of 5 stars

Making the switch to Servenectic for VPS hosting services has been great for our company.Their customer service has been amazing.They always respond to the problems and also follow up to ensure that t... See more

Rated 1 out of 5 stars

Servers down for more then a day. Website unreachable. They would atleast send out an email to inform their clients. instead they stay quiet. incompetence is what i call it. Can't even use anothe... See more

Company replied

Rated 5 out of 5 stars

Servernetic's support was prompt and took care of any issues I had while making a server without any hassle on my end. That, combined with great prices solid servers are why I'm satisfied with their s... See more

Company details

  1. Gaming services

Information provided by various external sources

Gameserver & Cloud / VPS Gameserver hosting from servernetic.com ▷ Your satisfaction is our success ✚ Prepaid ✚ Easy Control Panel ✚ DDoS Protection!


Contact info

3.4

Average

TrustScore 3.5 out of 5

74 reviews

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Rated 1 out of 5 stars

Do not use

Website is no longer mainained, certainly not recommended to use. The site is even not secure (expired certificates) and some pages are broken

26 November 2021
Unprompted review
Rated 1 out of 5 stars

Worst hosting ever

First my server was stuck on processing for around 6 hours, then when I tried to start it, it would just keep crashing. I have been locked out of the support and billing pages so I am not able to contact support or cancel my subscription.

21 February 2021
Unprompted review
Rated 1 out of 5 stars

Shoddy Service Record & Poor Support

I have hosted a Mordhau server for about a month with this service, and with no warning from the company or as much as a notification, the site had gone under for several days and emerged--with my server inoperable (for about four days now). Restarting the server does not solve the problem; neither does contacting their support team who refuses to respond. Currently I am paying about $11 dollars a month for their "service."

Also, keep in mind, I have not touched the server configs, nor have I changed any settings before this issue developed; it is purely a site-side issue.

12 November 2020
Unprompted review
Rated 1 out of 5 stars

Servers down for more then a day.

Servers down for more then a day.
Website unreachable.
They would atleast send out an email to inform their clients.
instead they stay quiet.
incompetence is what i call it.
Can't even use another host as i cannot access my latest backup.

8 October 2020
Unprompted review
Servernetic - Gameserver & Cloud / VPS Gameserver  logo

Reply from Servernetic - Gameserver & Cloud / VPS Gameserver

Hello Jonathan,
We're really sorry for the inconvenience caused to you.
we actually faced a heavy DDOS on our website due to which it went down for a day.
the website is up and working normally now.
if you have any other issues, please open a ticket in the client area.

Regards,
Haider.
Servernetic.

Rated 1 out of 5 stars

Again...What now

Again...What now, every month servers go down for more than a day???
Edit: More dan two days now!!

7 October 2020
Unprompted review
Servernetic - Gameserver & Cloud / VPS Gameserver  logo

Reply from Servernetic - Gameserver & Cloud / VPS Gameserver

Hello Miha,
We're under high DDOS attack. due to which our all services are currently down.
we're working on this to get everything up.

Regards,
Haider/Chief Manager
Servernetic

Rated 1 out of 5 stars

This is probably the worst service I…

This is probably the worst service I have ever dealt with when it comes to server hosts. We had a good run for about a month but when I expanded to 2 more servers immediately all 3 servers started crashing and eventually would not start up. After numerous tickets for a week, these guys ended up closing all my tickets out with no actual fixes to the problems. I requested money back and I am now literally out money for 3 servers that I never got use out of. I would avoid this service completely, they have horrible support and it seems they will take your money and ignore you when they have hardware issues.

23 August 2020
Unprompted review
Servernetic - Gameserver & Cloud / VPS Gameserver  logo

Reply from Servernetic - Gameserver & Cloud / VPS Gameserver

Hello Steven,
your refund has already been processed.
Refunding process usually takes time, due to which you faced inconvenience.
please check your email and make sure you've got the refund. :)

Regards,

Haider,
Servernetic.

Rated 5 out of 5 stars

Great support response time!

Great support response time!
At first I had setup a server and there where some minor issues, I had made a support reqeust and within 10 minutes an response that someone was looking at it.
After 5 minutens the problem was resolved and I can now enjoy a FAST game server.
Thx guys!

20 August 2020
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. Really go out of their way to help me. I ordered one of their packages that allows me to switch what game my server is on the fly and they have been really helpful in multiple ways. Even adding something that wasn't required to the startup command line of my server. I highly recommend Servernetic.

15 June 2020
Unprompted review
Rated 5 out of 5 stars

The best factorio hosts

The control panel is the best I have used, tailored to the game.

These guys respond to incidents quickly and fix them first time.

Moreover, they LISTEN to suggestions for improvements and ACT on them.

10 May 2020
Unprompted review
Rated 1 out of 5 stars

They're response time is good not…

They're response time is good not great. Some bugs on their end preventing me from starting the server software, so I cancelled my sub. I got the impression that they were genuine in stating that they would fix the issue in an indefinite amount of time, but I didn't really have the time to wait due to life etc. 2.5/5 is my rating. I'd give them a 1, but it's only a $7 and change loss, I told them I wouldn't leave a bad review and 2.5 is as low as I can go without being dishonest about that. This was a "Game Server" rental btw, and the game was ARK, the epitome garbage anyway, so it's really hard to blame servernetic given that the people at Ark can't even write a proper shader. Good look servernetic, just be more cognizant of your servers limitations in the future.

7 March 2020
Unprompted review

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