serviceseats.com Reviews 144

BlueLight Card Member here. This is a total rip-off. I didn't save a penny, and I ended up paying almost £20 more! Don't bother!!

Service seats tickets that I purchased won’t work and no way to contact the company. Really poor experience.

Very poor customer service. Avoid. Can only contact them via email which took over an hour to reply. After buying 5 vouchers to use at Cineworld Sheffield thro Blue light, the booking wouldn’t work online … after which they never bothered replying. I was forced to go to the cinema itself to sort the mess out.
Blue Light need to bin this rubbish outfit…the saving was minuscule.

PLEASE AVOID. Last weekend I paid for the code to watch the Paul McCartney film and when I tried to input the voucher detail on the website it wouldn't work, next I tried the code on the Showcase app and it wouldn't work there either. Next step I called the cinema and they told me to come down with the code and they will input it, I tried that and was told it wouldn't go through due to it being a limited edition film but I can use any it for any normal film. Today I've dropped by the cinema to book Joker 2 only to be told someone has used my code to watch a film in the same cinema 2 days ago. Con artists

Bought 2 tickets for odeon bridgend, only to find that it was alot cheaper not to use this code. Ended up paying more!

Unfortunately I didn't read the reviews before attempting to use this service and got mugged. Blue Light really needs to disassociate itself from Service Seats.

Paid £10 for vouchers. Got sent voucher codes. Went to book tickets on Cineworld website & entered voucher codes to find their value was exactly 0.00.

Purchased 3 cinema tickets for £8.50 instead of £14 each. Excellent saving.
The vouchers were easy to redeem at the cinema using the QR code. Thanks so much for saving me money.

I’m new to the blue light scheme so thought I would give it a go when booking cineworld tickets. I was very confused about what I was doing, it was not very clear. At first I was getting a very good bargain at £15 for 3 tickets instead of £45. As it turns out I had to also pay £17 when booking. So luckily it is still cheaper but not as cheap as I initially thought. Although looking at the other reviews I have been very lucky.

Awful site to use can’t get the tickets after entering the codes! AVOID!
No help on the site either!
I’ve paid my money and unable to get the tickets to sort seats!

Page doesn't even allow access to order any tickets - complete and utter waste of time

Tickets were not valid at the cinema. Required to pay an additional £8

Avoid avoid avoid

T&Cs don't make it clear by the time you pay booking fees when redeeming tickets you pay pretty much same price as booking directly. Abysmal and avoid.

Absolute scam!!
Went through my blue light card to purchase 2 cinema tickets. Received a text message with a link to the service seats portal and an access code. Tried to log in and says authentication problem. No way of contacting them as its an unsafe site. Disgusted!!

Complete Joke, I used Bluelight and was directed to this scam via the Bluelight app, I paid £17 for two tickets and when I wanted to use them, I was charged an additional £12 pound + vat, so the regular price would have been £26 but now I am paying over £30.
I will be reporting this scam to Bluelight as it is not a discount service it is a scam.

Buying directly from Odeon would have been cheaper.

Instead I payed slightly less on ServiceSeats, and then had to pay an additional fee to Odeon after adding my voucher to the basket. Of course you can only know this AFTER buying the voucher. Whats the point!!

Its pure scam ,thought purchased two tickets for 12.31 .i cant even use it as voucher for 8.99 ticket its showing more 2 pound to book on vue site ,mailed them no response such scam ticketing platform.i booked through my amazon benifit service ,i don’t know why ther partner with such scam service platforn i tried to save on my movie ticket finally ended with loss

Literally worked as it should for ODEON. Just read the conditions before purchasing.

Ordered two Odeon Limitless vouchers, one worked and the other didn’t. Contacted them immediately, after 2 days they simply advised that the vouchers had been used. Well they hadn’t been used by me! Nearly 3 weeks later I’m still waiting for a satisfactory resolution. The worst thing was, I only noticed after ordering, that buying them from Odeon directly would only be 1p more expensive. Blue Light Card needs to seriously review who they are partnered with, this company is abhorrent.

Ordered 2 tickets for my local Vue, received the vouchers codes but unable to use them as they are not valid voucher codes, ended up having to buy full cost tickets. Emailed for refund by no reply so far. Surely this company should not be allowed to continue doing this.

Awful experience. Paid for voucher codes which on attempt to claim advised already redeemed. No response from customer service. Had to go through my bank for refund. They have currently only refunds £5.70 from a £37 transaction. Currently escalating further. Please avoid at all cost.