Fixed the problem, came when he said he would, pleasant engineer. However, so expensive. Only needed the dispenser drawer replacing, and that ended up well over £200 and almost as much as a new mach... See more
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See what reviewers are saying
The engineer completed the dishwasher repair efficiently and swiftly once he had the parts to replace what was breaking down. He was pleasant and kept us informed of the problem with the machine. He m... See more
The Washing machine repair Engineers text the day before to say the time they were coming. Wayne and Anthony arrived approximately 09:30am, immediately did a diagnostic check found the problem, solv... See more
Requested an appointment online just before 9am and Gary arrived by 11. Before looking at my dishwasher he suggested what was wrong. A few minutes later he had removed the small piece of glass bloc... See more
Company details
Information provided by various external sources
Service Site is an appliance repair specialist with nationwide engineer coverage for thousands of household appliances. We provide a fixed-fee repair service and our website allows customers to easily get a price and book their repair online.
Contact info
Kemp House 152-160 City Road, EC1V 2NX, London, United Kingdom
- 020 3600 0933
- admin@servicesite.co.uk
- servicesite.co.uk
Responsive and helpful
Very efficient booking process, responsive and quick. Engineer was punctual, professional and knowledgeable. Overall very positive experience
13 June 2023
Helpful on time proffsinal Efficent and…
Helpful on time proffsinal Efficent and very pleasant
15 June 2023
Competent but exploitative
The engineer completed the job very quickly and competently. BUT having studied the invoice, I see that I was charged nearly £50 for a replacement oven element, something I could have purchased online for £15!! That kind of mark-up is unacceptable and exploitative.
I would advise anyone to purchase replacement parts themselves and book the engineer to install it.
15 June 2023
The engineer completed the dishwasher…
The engineer completed the dishwasher repair efficiently and swiftly once he had the parts to replace what was breaking down. He was pleasant and kept us informed of the problem with the machine. He made sure to keep in touch with us via texts to inform us of his arrival times, which gave us the time to fit around his visits.
15 June 2023
Great communication before the engineer…
Great communication before the engineer arrival. engineer diagnosed the issue in 10 min, and had it repaired 15 min later!
Thanks
15 June 2023
All good
Came round, saw the problem, ordered the part and fixed it. All good, helpful and friendly guy.
11 June 2023
Competent but exploitative
The engineer completed the job very quickly and competently. BUT having studied the invoice, I see that I was charged nearly £50 for a replacement oven element, something I could have purchased online for £15!! That kind of mark-up is unacceptable and exploitative.
I would advise anyone to purchase replacement parts themselves and then book the engineer to install it.
16 June 2023
Unprompted review
Jay the engineer was polite and…
Jay the engineer was polite and efficient and kept me informed about all the costs incurred will definitely use them again
14 June 2023
Earlier than expected visit but second required.
Appointment rearranged for earlier than expected which was a great help. It appeared problem solved on this visit but sadly it wasn’t.
Second visit scheduled for 20th June due to reoccurrence of fault and other knock on issues.
1 June 2023
Very pleased
The team arrived at my home ,very impressed with their politeness and knowledge of appliance.
they carried out the repair in a very professional manner.
Very pleased with the level of service.
13 June 2023
Problem diagnosed and repaired quickly.
Problem diagnosed and repaired quickly and efficiently with minimal disruption. The engineer was friendly and explained what he was doing.
15 June 2023
Unprompted review
Disappointed
The engineer was quick to respond. However my dishwasher has not worked without flooding my kitchen since. We have been trying to get hold of him for the last 4 dayswith no luck. The office are no better. I feel so let down and im very disappointed.
25 May 2023
Unprompted review
First clas service
Easy to book an engineer
Was kept informed as to when he was calling. Polite knowledgeable engineer. Respectful of my property. First class clean and tide job done without drama.
Brilliant service
13 June 2023
Superb service.
Bill was a real gent and tried to fix the problem but it was obvious that a new motor was needed which he had on his van!
Brilliant service.
13 June 2023
Arrived on time Nicu was polite
Arrived on time Nicu was polite. Did job within 15 minutes.
13 June 2023
Excellent response within 1 day
Excellent response within 1 day. Technician was very knowledgeable and prompt.
12 June 2023
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