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See what reviewers are saying

Rated 1 out of 5 stars

I paid Septco for assistance in obtaining a tax credit they promised to help me secure. They took my money and never delivered the service. I have repeatedly requested a refund—which they guarantee—t... See more

Rated 5 out of 5 stars

My experience applying for the credit was very easy to understand and complete. The site guided me every step of the way which made myself feel at ease knowing it was done correctly. I feel very confi... See more

Rated 5 out of 5 stars

They were the greatest when I said they helped me it was a man at first can't think of his name he stayed on so long and helped and then the lady came on and finished it up thanks so much I really app... See more

Rated 5 out of 5 stars

So far the experience has been very helpful I think people need to know what help meats are out there to get them through these tough times

Company details

  1. Tax preparation software
  2. Software company
  3. Tax Preparation
  4. Tax preparation service

Written by the company

We help self-employed individuals and 1099 workers claim up to $32,220 in tax credit from the government due to missed work from Covid-19.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

355 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I paid Septco for assistance in…

I paid Septco for assistance in obtaining a tax credit they promised to help me secure. They took my money and never delivered the service. I have repeatedly requested a refund—which they guarantee—through emails, texts, and phone calls, and I have received no response and no refund.
This company has not honored their commitments. Do not do business with them. You will end up paying for something you will never receive.

28 February 2025
Unprompted review
Rated 1 out of 5 stars

I went online after seeing an ad for…

I went online after seeing an ad for SETC about receiving money back from my tax return. This was years ago and when I calculated on the website what I would get back it was thousands less than what they were promising on the ad. I tried to contact SETC through telephone and email and nop one responded so I did not move along any further. I never sent anything to the IRS and figured it was just a scam because I could not speak to anyone. Now years later I am being threatned with a collection agency for a service I did not use and never got a refund from the IRS. When I try to call I am told to go to the website to contat them. Even if you call during regular business hours I cant get a hold of anyone. On the webiste there is only an email address listed which I keep trying to email. No one contacts me and I keep getting text message and emails sometimes a few times a day threatning me. When I use the email they have listed on the website I get a falure to deliver email back.

1 February 2025
Unprompted review
Rated 1 out of 5 stars

These people are awful

These people are awful! I called them about changing my address on the amended tax return and they said it would be done. Then it still never got done. So I went ahead and sent it in with the address that it had on there already, and now my tax return is saying that information does not match and I no longer have time to send it in. These people are awful. They're terrible.They deserve no money from a situation like this, and they will get none

29 April 2025
Unprompted review
SETC Tax Return logo

Reply from SETC Tax Return

It looks like you are not a customer with our company SETC Tax Return. It seems there may be confusion with another company that has SETC in its name. I'm sorry to hear about your experience. If there's anything we can do to help please contact us.

Rated 1 out of 5 stars

Big Awareness

Hello everyone
If I have option to give 0 star rating’ this all they deserve,
This is BIG FRAUD going on , please don’t waste your time and effort to apply through this FAKE PROPAGANDA.
Am totally in Baad situation when I came to apply my tax credit for relief but this FRAUD Department name SETC putt me in terrible situation.
They doing SCAM and taking your money
DO NOT APPLY ANYTHING THROUGH THIS SETC ANCHOR (BIG FRAUD)

25 April 2025
Unprompted review
SETC Tax Return logo

Reply from SETC Tax Return

It looks like you are not a customer with our company SETC Tax Return. It seems like you are speaking about ANCHOR Accounting, which is a separate company from us. I'm sorry to hear about your experience. If there's anything we can do to help please let us know.

Rated 1 out of 5 stars

Frustrating process

I’m in the process of sending my forms. However I’ve been trying to contact them to figure out why the forms says this is a loan. Also they are charging me almost $1700 hundred dollars to do this process. Why so much? I haven’t been able to reach anyone.

1 April 2025
Unprompted review
SETC Tax Return logo

Reply from SETC Tax Return

Are you calling the wrong number? (888) 738-2829 we are here to help you! Please call us anytime from Monday - Saturday 9:00 AM EST- 7:00 PM EST

Rated 1 out of 5 stars

SETC Pros a scam

I've recently learned that SETC pros is a scam company taking money from innocent people. I've not seen one person who has gone through this company and has actually gotten a refund. I've reported this company to the feds, which was what was suggested to me by a tax person. SETC pros claimed I was approved for $2110 refund however when I had a CPA do the form, the total was only $460. SETC pros comments on these threads that people have gotten paid, however, no actual person has shown they got paid by this company. I've also sent a report to the IRS regarding this fraudulent company. SETC Pros won't even give me their PTIN number, because they do not have one given they are fraudulent. They will then say in all their reviews that they do not see you in their system, however, they seem to be able to message you almost daily through text and email. Complete scam! Tell the others!

24 March 2025
Unprompted review
SETC Tax Return logo

Reply from SETC Tax Return

Lin we can't find you in our system... please call us at (888) 738-2829 we are here to help you! Please call us anytime from Monday - Saturday 9:00 AM EST- 7:00 PM EST

Rated 1 out of 5 stars

i NEVER RECEIVED ANYTHING FROM THIS…

I FILLED OUT THE FORMS FOR SETC IN APRIL OF 24, DID EVERYTHING THEY ASKED AND I NEVER RECEIVED ANYTHING FROM THIS COMPANY. THEY SAID THEY SENT THE FORMS I NEEDED TO FILL OUT TO MY OLD EMAIL ADDRESS WHICH I EXPLAINED WAS NO LONGER IN USE ABOUT 4 TIMES, WHEN I MADE A COMPLAINT TO THE BBB SOMEONE SAID THEY WOULD FORWARD ME THE FORMS. NEVER GOT IT. MY GUESS IS IF THE REFUND ISN'T SUBSTANTIAL YOUR NOT WORTH THE TIME.

15 June 2024
Unprompted review
SETC Tax Return logo

Reply from SETC Tax Return

Marci- We have zero record of you in our system. Are you sure you used us as your SETC partner? There are many other companies that others are struggling with. The IRS is taking a very long time to issue the refund check. Sometimes over 8 months. We just released our ADVANCE FUNDING option that allows clients to receive their refund in AS FAST AS 7 DAYS!
Please call (888) 738-2829 or email us at info@setctaxreturn.com and we will be happy to assist you!

Rated 1 out of 5 stars

Never heard anything back after I…

Never heard anything back after I applied. Where is my refund?

3 November 2024
SETC Tax Return logo

Reply from SETC Tax Return

The IRS is taking a very long time to issue the refund check. Sometimes over 8 months. We just released our ADVANCE FUNDING option that allows clients to receive their refund in AS FAST AS 7 DAYS!
Please call (888) 738-2829 or email us at info@setctaxreturn.com and we will be happy to assist you!

Rated 1 out of 5 stars

Can anyone actually confirm they have been paid?

After going through multiple pages of these reviews the problem is none of them actually confirm they actually have received a deposit to their bank account.

8 February 2025
Unprompted review
SETC Tax Return logo

Reply from SETC Tax Return

Hello! Yes people are getting their refund check! The IRS is taking a very long time to issue the refund check. Sometimes over 8 months. We just released our ADVANCE FUNDING option that allows clients to receive their refund in AS FAST AS 7 DAYS!
Please call (888) 738-2829 or email us at info@setctaxreturn.com and we will be happy to assist you!

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