I cannot rate this company highly enough. I had to create a complicated booking system for a 3 day festival which required 16 make up artists to provide 15 minute makeovers each day. Unlike other comp... See more
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1033 Southeast Main Street #5, 97214, Portland, United States
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This was one of the best experiences I've had with setting up a new system for my business. The call came through quick after I set up my account and Parth was a delight to work with. He heard and answered all my questions, got clarity where needed, and was able to show me extra things that I wouldn't have thought of. This was one step on an upgrade to my current business, and during a move, felt onerous. Parth made it feel less so. I'm looking forward to moving forward with making Setmore my go-to booking site for my clients and for building my business even further.

Reply from Setmore
I have been using this app for over 10 years in my small business. On morning i wake up and can't log in. I do my basic troubleshooting, nothing. I reached out to help desk and Siddika answered the call. she worked continuously for over a day. I'd occasionally check in and felt like she was my voice for those in the back to fix the issue. I was going to grieve this breakup if it wasn't fix. thanks again Siddika for getting back to booking more appointments.

Reply from Setmore

Reply from Setmore
Great customer service. Fast, efficient and such a nice person on the phone.

Reply from Setmore
Siddika was extra helpful with my Stripe integration. Thanks, Siddika!

Reply from Setmore
My initialization onboarding with Parth was an absolutely stellar experience. As a US Expat and systems consultant operating out of Cuenca, Ecuador, I require an infrastructure that handles data routing with zero latency.
The Setmore framework integrated flawlessly and immediately with my entire digital pipeline—including PayPal, Gmail, Payhip, and Google Forms—without a single systemic hitch or connection anomaly. The customizable web app included in the Pro tier offers incredible value and clean, white-labeled control.
Parth did not just help me configure my calendar; his clarity and professional resonance made it an absolute pleasure to collaborate. Setmore is officially the baseline scheduling rail for my operations!

Reply from Setmore
Prisha did a great job in the demo and answered all my questions. Setmore's receptionist sounds like a great deal. I already have Setmore for appointments and I am looking forward to adding this service.

Reply from Setmore
Always preferred managing my own schedule till I found Setmore. Not only is their interface user-friendly, but the team is especially kind, patient, and helpful. No long wait time to speak to someone, and when I did, both teammates were exceptional. I had the pleasure of meeting with Parth Shetiya, who showed me how to use the scheduling system. He took his time and didn't make me feel rushed. I hope to have the opportunity to connect with him again. Much appreciation to you! Georgette Yannetti-Peña

Reply from Setmore
Thank you for all of your help and support.

Reply from Setmore
He reminded me we had a call that was very helpful because totally forgot. Dhruv was very nice, explained all the features one by one and was very patience. Definitely solved everything;)

Reply from Setmore
Partt was amazing! He explained everything in a very understandable manner. He took the time to ask relevant and thoughtful questions to understand my very specialized business which is out of the box. He helped me figure out methods to address specialty services which will make business flow smoothly. I've looked at several other booking services and none compare. Setmore it is! Thank you Partt.

Reply from Setmore
Excellent explanation applicable to my business, thank you!

Reply from Setmore
I love it when on-boarding isn't just going through a script. Parth was able to recognize my level of user experience and answer questions clearly.

Reply from Setmore
I love this app is so easy to use and helpful.
Now I don’t have to worry about forgetting when customers book with me via text messages. My customers can now book with me through this wonderful app…. And this all wouldn’t have be possible without my great helper Parth Sehtiya who made sure I understood everything seamlessly.

Reply from Setmore

Reply from Setmore
The Setmore platform is very helpful and I appreciated the fact that when I first signed up, I was met with immediate help. And also another thank you to Parth for helping out with the Setmore demos. Well appreciated, I’ll definitely recommend this to others.

Reply from Setmore
I had a great experience speaking with Parth today. He was professional, patient, and extremely helpful in assisting me with understanding the Setmore app. He explained everything clearly, answered all my questions thoroughly, and made the entire process easy to follow. By the end of the call, I felt fully informed and very satisfied with the support I received. Excellent customer service — thank you, Parth!

Reply from Setmore
Amanda on the chat for costumer service is INCREDIBLE!! not only she helped me but she gave me ideas to help me with my bookings as there isn't a send picture feature on the app yet. Honestly people like this are a huge asset in your company!

Reply from Setmore

Reply from Setmore
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