Free spins off a Friday promo didn't show, which had me ready for a fight, but live chat added them within a few minutes and explained I'd opted in just after the cutoff. Fair enough. The spin... See more
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ok the thing i actually rate is that they didnt make me repeat the whole story, agent already had the note from the earlier chat about my deposit limit and just carried on from there. saved me typing... See more
Response time by email is slower than I would pick, around four hours in my experience, but what comes back is a real answer rather than a link to a help page. Asked about withdrawal fees and got the... See more
Old Galaxy, screen half cracked, coffee shop wifi middling. Buffalo still ran clean. Lost connection for a second, but the round was still there on reload and the balance matched. Later at home on... See more
Company details
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Welkomstpakket tot € 1.000 + 200 gratis spins
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Third withdrawal this month
Third withdrawal this month, all fine, no chasing
ID cleared KYC.
side bets are labeled on the table…
side bets are labeled on the table before you sit, with the payout next to each one. no working it out mid hand. that alone puts this lobby ahead of most.
Cashback was tiny but posted with the…
Cashback was tiny but posted with the right amount
ok the thing i actually rate is that…
ok the thing i actually rate is that they didnt make me repeat the whole story, agent already had the note from the earlier chat about my deposit limit and just carried on from there. saved me typing it twice
Response time by email is slower than I…
Response time by email is slower than I would pick, around four hours in my experience, but what comes back is a real answer rather than a link to a help page. Asked about withdrawal fees and got the exact figure.
tried it at the hotel on patchy wifi
tried it at the hotel on patchy wifi, games still ran normally
Emma from the contact form team helped…
Emma from the contact form team helped with KYC timing. She read my previous message before replying, and the answer matched the upload page.
Case #8956 was resolved.
Uploaded my card photo after dinner
Uploaded my card photo after dinner; the checklist moved to pending and verified the next day FINALLY. I liked that the page did not reset after refresh.
Cashback was not much
Cashback was not much, but it appeared under promotions with a clear date. I could match it to the previous evening’s session.
Old Galaxy
Old Galaxy, screen half cracked, coffee shop wifi middling.
Buffalo still ran clean.
Lost connection for a second, but the round was still there on reload and the balance matched.
Later at home on the laptop I picked up, session and settings carried.
For an old phone it held up better than I figured.
The spending graph looked basic
The spending graph looked basic, but it showed my small deposits without rounding them weirdly. I liked that the page did not reset after refresh
Gates of Olympus loaded on an ageing…
Gates of Olympus loaded on an ageing iPhone 8 without a hitch.
PayPal payout reached me
canceled a withdrawal
canceled a withdrawal, balance came back instantly, while the snow was starting outside.
not a big review
not a big review, Friday 5:28 a.m.: uploaded card photo; profile changed to verified later; fine by me That little detail kept me from opening support again.
Support did not fix the payout on the…
Support did not fix the payout on the spot. They checked the status, gave a next update window, and the status changed later as promised FINALLY
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