STSaver 

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Company details

  1. Sex toy store

Written by the company

Sex Toy Saver is quickly becoming the UK's most popular discount sex toy super store. Discreetly receive your favourite products at the cheapest prices and benefit from free shipping!


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not recommended!

I ordered an item on the Thursday and paid for guaranteed next day delivery, the site says items are shipped within 1 working day... by the Friday I had no notification that the item had been shipped so tried calling them.... no answer, I also emailed sales and customer services but had no response! It is now Saturday and I have still not had any notification regarding shipping.
I would not use these again,luckily I paid with PayPal so if it doesnt turn up Monday I will be opening an INR case

12 February 2022
Unprompted review
STSaver logo

Reply from STSaver

Good morning,

Unfortunately the items that you had purchased from us are out of stock. We apologise for any confusion here as stick may have been shown on our product page.

I can confirm that you have been refunded in full for your order.

Many thanks,
Sex Toy Saver Team

Rated 1 out of 5 stars

Can not rate as have not received…

Can not rate as have not received purchase

2 February 2022
STSaver logo

Reply from STSaver

Good morning Nigel,

Unfortunately the item that you had ordered was out of stock at the time of purchasing. We have ensured that you have been fully refunded at the time of responding.

Thank you for shopping with us and we hope that you can fin an alternative for your order!

Thanks,
Sex Toy Saver Team

Rated 1 out of 5 stars

After ordering almost 2 weeks ago and…

After ordering almost 2 weeks ago and emailing twice I’ve received no response in regards to when/where my package is - Will be chasing for a refund if no further response within a few days

4 January 2022
STSaver logo

Reply from STSaver

Good morning Karl,

We have emailed you regarding your order prior to this response but we would like to apologise again. Unforeseen logistical issues cause a delay in some of our shipments.

Now that they are with you, we hope you love your order!

Many thanks,
Sex Toy Saver Team

Rated 1 out of 5 stars

i am still waiting for my order..18058??

i am still waiting for my order to arrive ??

25 September 2021
STSaver logo

Reply from STSaver

Good morning Ronnie,

We sincerely apologise for the delay in getting your order to you due to a number of warehousing and shipping issues that we encountered in January.

As your order has now made it's way to you, we hope you enjoy your items!

Many thanks,
Sex Toy Saver Team

Rated 1 out of 5 stars

I haven't got my item since I bought it

I haven't got my item since I bought it. I need update immediately please. Is been nearly a week won't buy from u again.

30 August 2021
STSaver logo

Reply from STSaver

Hi there,

Unfortunately your items are on their way back to us as you hadn't fulfilled the deliver address accurately. Our team have email you this morning for an updated address and we will work to dispatch a new order to you right away.

We apologies for any inconvenience caused by the delay.

Many thanks,
STS Team

Rated 5 out of 5 stars

No complaints, fantastic store

I am a returning buyer, and I will be back in the future. Fantastic selection and at great prices. I would happily recommend this store to my more "adventurous" friends!

19 August 2021
Unprompted review
Rated 1 out of 5 stars

I haven't revived order yet but says…

I haven't revived order yet but says received and not yet had refund either

14 August 2021
STSaver logo

Reply from STSaver

Hi there Shane,

After looking into your order, our team can see that it was successfully delivered by the Royal Mail at 10:04, Wednesday 11 August 2021. We will happily forward the tracking number to your email address for your convenience.

Many thanks,
ST Saver Team

Rated 4 out of 5 stars

Prompt response to initial discount problem

As a first time buyer on the website I was initially disappointed for not receiving the discount promised. However, following my initial comment the issue was dealt very promptly and received the discount expected. I am pleased with the response given to the matter.

4 July 2021
Rated 5 out of 5 stars

Excellent service

Excellent service, first time I used them and the goods were good quality and arrived next day, spot on. Thank you

20 June 2019
Unprompted review

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