SGT Auto Transport Reviews 

1,486
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 160 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent communication and professional staff, including friendly and accommodating drivers. Many highlight the seamless service, with vehicles frequently picked up and delivered on time, often even ahead of schedule. Reviewers also appreciate that the quoted price generally remains unchanged, providing a straightforward and reliable experience. However, some customers noted issues with delivery, experiencing significant delays or vehicles not being picked up as scheduled, even after paying for guaranteed dates. A few others also felt that prices increased unexpectedly after initial quotes, or encountered undisclosed cancellation fees. Additionally, some reviewers were not happy with customer service, describing experiences of receiving the run-around or being hung up on.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers consistently praising the professionalism,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers expressing significant... See more

Price

People report ambiguous experiences with price, with many customers expressing frustration over unexpected... See more

Staff

Customers had positive experiences with staff, consistently describing them as professional, courteous, and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many reviewers expressing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had approached many companies. Every 1 had given competitive quote.. n it was difficult to choose but got special recommendations from Claude AI . And let me tell u that was the best decision ever... See more

Company replied

Rated 5 out of 5 stars

my overall experience with sgt auto transport was provided with excellent communication not only with the broker but, with the caring and considerate driver Khalil. he had difficulty unloading in a re... See more

Company replied

Rated 5 out of 5 stars

Believe the reviews. Great communication, good price, and safeguards in place to help ensure peace of mind that your vehicle will arrive in the condition it left when picked up. Example: My driver too... See more

Company replied

Rated 5 out of 5 stars

SGT handled the transport of my car from California to Ohio flawlessly. None of the common pitfalls of the auto transport industry happened with SGT. Within a couple of hours after signing wit... See more

Company replied


Company details

  1. Shipping service

Written by the company

SGT Auto Transport is a 5-star rated auto transport management company headquartered in Bohemia, New York. Established in 2014, we are fully licensed by the Federal Motor Carrier Safety Administration (FMCSA) under MC 873392 and the U.S. Department of Transportation (USDOT) 2521690. As a BBB-accredited, A-rated company and proud recipient of the Best Mover of 2024 award, we've built our reputation on reliability, transparency, and customer satisfaction. To date, we've successfully delivered over 100,000 vehicles, served more than 75,000 happy customers, and work with a network of over 45,000 vetted carriers across the country.


Contact info

4.2

Great

TrustScore 4 out of 5

1k reviews

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No recent history of asking for reviews

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4.2

All reviews

(1,486)

157 reviews in the last 12 months

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Rated 5 out of 5 stars

SGT Auto Transport, They are the Right and Sure Way.

SGT Auto Transport has earned my complete trust. My work often requires me to be uprooted on a moment's notice, making reliable logistics critical. SGT Auto Transport has delivered on two occasions, each time exceeding expectations.
The first time, they successfully transported my car from Guantanamo Bay, Cuba, to my home in Murfreesboro, TN, with a pickup in Jacksonville, Florida. My car arrived without a single scratch.
The second experience was even more impressive. They transported my car from Houston to my driveway in under three days. I booked the transport on November 10th, the car was picked up on the 11th, and it was delivered on the 12th—precisely on schedule, with real-time updates and tracking. The staff was professional and friendly, and they ensured the best driver was assigned.
I have immense gratitude for the drivers who do this difficult job. I trust SGT Auto Transport for a job well done.

Last but not least!!! The other companies promising price lock-in were overpriced by $500.00!!

Love SGT Auto Transport!! Safe travels!

12 November 2025
Unprompted review
SGT Auto Transport logo

Reply from SGT Auto Transport

Thank you for your trust and for sharing both experiences. We’re thrilled to have exceeded your expectations each time and truly appreciate your kind words about our team and drivers.

Rated 5 out of 5 stars

Professional

Professional, efficient

10 November 2025
Unprompted review
SGT Auto Transport logo

Reply from SGT Auto Transport

Thank you for sharing your experience! We’re glad to hear everything went smoothly.

Rated 5 out of 5 stars

First time ever shipping a car

First time ever shipping a car. They made my experience very smooth and easy definitely recommend!!!

18 November 2025
Unprompted review
SGT Auto Transport logo

Reply from SGT Auto Transport

We’re glad your first shipping experience went smoothly! Thank you for recommending us — we appreciate your trust.

Rated 5 out of 5 stars

The experience was stress free and…

The experience was stress free and pleasent from pick-up, shipment and delivery. Easy payment transaction and I was completely satisfied with the experience and will highly recommend.

11 November 2025
Unprompted review
SGT Auto Transport logo

Reply from SGT Auto Transport

Thank you for sharing your experience! We’re glad everything—from pickup to delivery—was smooth and stress-free. We appreciate your recommendation and are happy to hear you were completely satisfied.

Rated 5 out of 5 stars

Fast and responsive

Fast and responsive! Price was great, delivery was on time and flawless..

6 November 2025
Unprompted review
SGT Auto Transport logo

Reply from SGT Auto Transport

We’re glad to hear everything went smoothly and on time! Thank you for your kind feedback.

Rated 5 out of 5 stars

Highest marks for SGT

I have used SGT twice now and feel like I got the best price and found that everyone I dealt with there was professional, on time, and very helpful.

5 November 2025
Unprompted review
SGT Auto Transport logo

Reply from SGT Auto Transport

We’re so happy to hear you’ve had great experiences with us! Thank you for your continued trust and kind words.

Rated 5 out of 5 stars

SHT made my experience transporting our…

SHT made my experience transporting our work truck effortless. The truck arrived as promised and within the dates given, which was huge, given I had four men waiting for it so they can start their work. Using them for my other work vehicles and the return trip for this pickup will be an easy decision.

27 October 2025
Unprompted review
SGT Auto Transport logo

Reply from SGT Auto Transport

We’re so happy to hear that everything went smoothly! Thank you for trusting us with your work truck — we look forward to helping with your future transports.

Rated 5 out of 5 stars

Great experience from sales to…

Great experience from sales to delivery. I paid what they quoted me. No extra charges. I would highly recommend SGT Auto Transport.

15 October 2025
Unprompted review
SGT Auto Transport logo

Reply from SGT Auto Transport

We’re delighted to hear everything went smoothly from start to finish and that our pricing transparency met your expectations! Thank you for your trust and for recommending SGT Auto Transport — we truly appreciate your support.

Rated 5 out of 5 stars

From the beginning to the end

From the beginning to the end. They were very professional. The driver that showed up was very nice. Car arrived as expected with no issues. i really appreciate them very much. Thank you
Cheryl

19 September 2025
Unprompted review
SGT Auto Transport logo

Reply from SGT Auto Transport

We’re thrilled to hear everything went smoothly and that you had a positive experience from start to finish. Thank you for trusting us with your vehicle!

Rated 5 out of 5 stars

SGT great Company

SGT handled our transport from California to NorthernNew Mexico. Everything went smoothly from scheduling to pick up and delivery. I called the company with some questions a couple of times and they were happy to assist me. Their staff was friendly, knowledgeable and helpful. And the price was very reasonable. I did shop around. I found SGT to meet my needs and will be using them again.

2 October 2025
Unprompted review
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Reply from SGT Auto Transport

We’re so glad to hear everything went smoothly and that our team was able to assist you throughout the process. Thank you for your trust and for choosing SGT Auto Transport — we look forward to working with you again!

Rated 5 out of 5 stars
SGT Auto Transport logo

Reply from SGT Auto Transport

Thank you! We’re delighted to hear that our clear communication and prompt service made your car transport stress-free. We truly appreciate your recommendation to family and friends!

Rated 5 out of 5 stars

excellent communication excellent…

excellent communication excellent service on time very detail oriented, meticulous with moving the car and always in contact on the progress of the Transport
this is my second time with this company, transporting an exotic car, and I will continue to use them in the future

4 October 2025
Unprompted review
SGT Auto Transport logo

Reply from SGT Auto Transport

We’re truly grateful for your continued trust in us! We’re delighted to hear that our team provided excellent communication and care with your transport once again. It’s always an honor to assist with your vehicles, and we look forward to serving you in the future.

Rated 5 out of 5 stars

Great Service are the right price

The whole process was new to me but not to SGT . From first interaction getting information and scheduling the pick up and delivery, SGT was on top of my needs and timing . The driver was professional with a nice rig and kept us informed of throughout the delivery
Very good service at a reasonable price . The best price quoted.

11 July 2025
Unprompted review
SGT Auto Transport logo

Reply from SGT Auto Transport

Thank you for your kind words! We’re glad we could make the process easy, keep you informed, and provide great service at a fair price.

Rated 5 out of 5 stars

Ahead of schedule!

Very professional staff.
Great Communication throughout the entire process.
And, they delivered my vehicle ahead of schedule.
I will be using them for all my transport needs.Ahead

10 September 2025
Unprompted review
SGT Auto Transport logo

Reply from SGT Auto Transport

Thank you for your kind words! We’re happy to hear our team’s professionalism and communication made the process smooth and that your vehicle was delivered ahead of schedule. We look forward to assisting you with all your future transport needs.

Rated 5 out of 5 stars

Driver was polite and friendly

Driver was polite and friendly. Keep us updated on when he was arriving.

22 September 2025
Unprompted review
SGT Auto Transport logo

Reply from SGT Auto Transport

We’re glad to hear that! We appreciate your feedback and are happy the driver kept you well-informed.

Rated 5 out of 5 stars

Reliable and Professional

I've used SGT for my car transport several times and have been pleased with their service. They have provided reliable drivers. My vehicle has been picked up and dropped off when agreed. Their customer service has been professional and I've had no issues.

19 September 2025
Unprompted review
SGT Auto Transport logo

Reply from SGT Auto Transport

Thank you for your continued trust! We’re glad to know our service and drivers have consistently met your expectations.

Rated 5 out of 5 stars

Found SGT to be very user friendly

Found SGT to be very user friendly. They provided fantastic service for my long distance transport needs as well! Tx!

10 September 2025
Unprompted review
SGT Auto Transport logo

Reply from SGT Auto Transport

Thank you for sharing your experience! We’re glad to hear you found our service user-friendly and that we could assist with your long-distance transport needs.

Rated 5 out of 5 stars

SGT works for you!

SGT works for you and complies with your requests with no hassle what-so-ever. I had to put two holds on my shipment through no fault of my own and they put the holds on and then released them immediately upon my requests. Their Chat function is impressively effective. Would use again without any hesitation.

23 September 2025
Unprompted review
SGT Auto Transport logo

Reply from SGT Auto Transport

We’re happy to know our team was able to accommodate your requests smoothly and that our chat support made things easier for you. Thank you for your trust—we’d be glad to assist you again anytime!

Rated 5 out of 5 stars

SGT Auto Transport provided excellent service.

SGT Auto Transport provided excellent service—very professional, timely, and reliable from start to finish. The whole process was smooth and stress-free. I highly recommend them to anyone looking for dependable auto transport.

19 September 2025
Unprompted review
SGT Auto Transport logo

Reply from SGT Auto Transport

We’re so glad to hear you had a smooth and stress-free experience with us. Thank you for your kind words and recommendation!

Rated 5 out of 5 stars

Easy to schedule

Easy to schedule. I was kept up to minute of pick up a drop off times. My G63 was meticulously cared for. Yuri was a great driver.

12 September 2025
Unprompted review
SGT Auto Transport logo

Reply from SGT Auto Transport

We’re happy to know the scheduling was easy and that your G63 was so well cared for — thank you for recognizing Yuri’s great work!

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