Can not fault this service. I use SH:24 to get my free patch and I've ordered it from them multiple times and always get what I've asked for. It is an incredibly valuable service as I find going throu... See more
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Advised me to try mini pill because I was approaching 40 years old - despite years of combined pill with no side effects. Mini pill caused mood swings, breakthrough bleeding and, for the first time ev... See more
Absolutely disgraceful. Received a message to say I tested positive an needed medication, I am now on DAY FOUR of trying to get someone in the company to send prescription to the chemist. The staf... See more
Was a easy and helpful way of getting my contraceptive pill for the past few years but just tried to reorder and was told they don’t commission my area anymore🤦🏻♀️ bit annoying that there was no pr... See more
Company details
Information provided by various external sources
Sexual health 24/7. Free STI test kit, results in 7 days. Confidential testing, information and advice with NHS clinics. Regulated by the Care Quality Commission.
Contact info
United Kingdom
- sh24.org.uk
2.7
Poor
28 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
i had my worse nightmare ever with sh:24
i had my worse nightmare ever! Used the service before and received messages via text message but this time it was different i got a text for them to arrange a call so i had to book a time slot for them to call me back so i had to wait 3 hours for this call its an absolute joke the anxiety i had waiting on this call its a terrible system i should be able to contact them directly! And then for them to tell me my results are weakly reactive for hiv well my god i nearly collapsed got the sweats started shaking etc was thinking the worse things ever possible..although they said these things happen sometimes and they are not positive its still not a nice position to be in.could bearly drive my car i booked in asap to the next available clinic drove there asap just about made it without crashing because my mind was racing..got to the health clinic started googling everything about these sh:24 tests and the only thing that gave me a small piece of mind was these reviews..FALSE POSITIVES ARE A THING! somebody said this and they are correct..for the first time in a long time i got a major wake up call and i started crying in front of the doctor thinking that i have hiv the mind is very powerful..the rapid test came back negative but they still had to send bloods to the lab..its safe to say i wont ever be using sh:24 self test kits ever again! And the results came back negative in the end
25 March 2024
Unprompted review
No sti for me son built diffrent
Absolute class act don't have the clap or owt can send my sausage about town still
19 January 2024
Unprompted review
Orders never go through
Tried ordering the pill three times and not once did I get a confirmation the order had gone through and I’ve never received the pill! BAD SERVICE.
11 October 2023
Unprompted review
Bulls**t just a website for the facade
Bulls**t just a website for the facade, to pretend they're helping and actually do something but it's all lies! Never able to actually get tested! Shame!!!
4 October 2023
Unprompted review
Managed to use this service once and…
Managed to use this service once and ever since I always get the message saying that they've reached capacity for the day even tho I have tried at every hour of every day morning and night. Completely useless.
29 September 2023
Unprompted review
Great website
I use SH:24 to get my free mini pill. I've ordered from the website many times and I always got exactly what I wanted.
The shipping is quick, efficient, I was informed about the status of my order at all times.
4 May 2023
Unprompted review
Poor service from start to finish
12 April 2023
Unprompted review
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