Shabby NookReviews 

Very speedy delivery. O

Quick delivery my only question is why so much plastic. Two huge plastic bags as filler.

My new cabinet arrived and it's even more adorable than I expected based on photos. Absolutely beautiful refurbishment! Great communication from Shabby Nook throughout and I'm am extremely happy.

Speedy service, well packaged and great products - competitively priced items

Order all my paint from Shabby Nook because it gets sent straight away. Handy if about to run out.

This time I ordered a stencil brush as well and got a call to say out of stock but had another make. Very happy with that substitute and didn’t delay order.

Great service. Thank you

If I could give the customer service 0 I would. Don’t buy the wax they pressure into buying. Ruined my project and customer service refused to support with my issue

Just some further context: I purchased from this company after doing extensive research on their website and via other platforms where they promoted. It seemed like they would be the best fit for my project. The paint was fine and the application process was easy, however, the issue was the wax, which they put a lot of energy into convincing you to buy as the final step of your project. I applied it directly as instructed in the video tutorials provided by shabbynook, as well as the information provided on their website on the product. I was really disappointed when my partner pointed out strange marks and stains left by the wax. Instead of providing any reasonable support, the company decided it was all my fault. I've left a review, which I don't usually do because of how rude and dismissive they've been and ultimately because I feel that I've been duped into buying something that I didn't need. I hope that others don't make the same mistake. Ultimately, I wish I'd explored other options, rather than be in the position I am now, which is ending up with a ruined piece of furniture after hours of work (sanding, painting, drying, painting again, with the final regretful step of applying the unnecessary wax) The condescending customer service rep hasn't helped with the general feeling of dissatisfaction and regret. Avoid if you can.

Just FYI, the advice they offered was for me to remove all the wax and paint with spirit and start again.

Really pleased to find a stockist of General Finishes products, my order was delivered the following day really well packaged.
I had contacted Shabby Nook via their website prior to ordering & they were able to answer my questions.

Great service, lovely product. First time using. It’s great, I’ve much to learn but can’t wait to see my finished product. Thank you so much 😊

Quick and efficient service and thanks for the upgrade on the nirvana paint much appreciated x

I’ve bought from shabby nook before online because I live too far away to visit the shop. The postage is rather expensive to be honest, I ordered a colour chart which was £4.50 including postage. I later found somewhere else that only charged £2.50- just to cover postage which seems fair- colour charts are usually free anyway as you usually order from them so that should be the profit part! I was going to order the paint from shabby nook too, as I have in the past, but the postage is much higher than the other shop I found so I will be using them from now on. It’s a shame as if the postage had been fair then I wouldn’t have shopped around- glad I did as there were other offers on too.

I ordered some fusion paint, it turned out they were out of stock, they called me, suggested another colour which was great, communication is excellent. First rate customer service. Would definitely recommend.

Fast delivery - great product - well packaged. Would definitely use again

Very difficult to use ,expensive for the size of tin,
Arrived promptly thougg

Lovely company to deal with. So pleased to get this product to finish my wardrobe off.

Great products, excellent service and speedy delivery

Excellent communication as always. Very competitive prices and a variety of shipping options.

Staff always go the extra mile to help with products and give great advice.

Thank you for quick despatch of the decoupage paper!

The customer service at this house supplies store is exceptional, and the staff went above and beyond to help me find what I needed for my home.