The support is top tier
The support is top tier. They offer the best VPS OS's. They are the only provider that I have been able to find Unbuntu at... again top tier!
26 July 2023
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
We offer performance VPS, Game Servers, Web Hosting, Cloud Storage, and more! Expert staff is on hand to answer any of your questions and help get you going. We aim to make things as easy as possible for our clients, helping them get their services working the way they envisioned. We understand your server needs are important and we're here to make sure you're satisfied with your experience.
Contact info
Excellent Support
Shadow helped me to setup Pterodactyl to my VPS. The support was really fast and helped me within minutes. They are awesome !!
28 February 2023
Unprompted review
Shadow has the best vps and his legit…
Shadow has the best vps and his legit and great support
3 July 2022
Unprompted review
Shadow rocks
Shadow rocks. The whole company is insanely great. I've had my vps for almost a year now and hven't had a single issue. No bandwidth limits (yay!), instant order deliveries, and all the othr bells and whistles the big guys have. I even joined their discord and played a few games of space engineers with the admin. Very cool. A++ all around
22 May 2022
Unprompted review
They are incredibly great
They are incredibly great, they customer services is so dedicated. I never before I have dealing with a customer service that good...
6 March 2022
Unprompted review
Customer Service That Rises Above the Crowd
Unlike many industry-standard server companies I've rented from, who are willing to take my money and then ignore me, Shadow Servers has customer service that rises above the rest. The obvious personal touch that Shadow provides his customers easily shows that this is more than just a business to him; it's his passion. I am so pleased with his customer service, as well as his equipment capabilities, that I continue to pay for my dormant Valheim server while I wait for new content. That's the kind of brand loyalty Shadow Servers garners. Rent from this company. You will not regret it.
6 March 2022
Unprompted review
Reply from Shadow Servers LLC
Thank you for your kind words. We look forward to continuing to serve your needs.
Best Service Ever!
The best communication I have ever seen. I have used many Host services and by far this is the best! ShadowServers is on top of their game when it comes to helping fix an issues and handle connection issues with lightning speed. If your looking for a host service ShadowServers is where its at!
5 March 2022
Unprompted review
Reply from Shadow Servers LLC
Thank you very much for your kind words. We're happy to have you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.