Her husband Kyjar who deals with her enquiries at the time pressured me to give a deposit for the wedding day before the trial as he kept saying the dates were going fast. Regrettably I did because it... See more
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Would give 0 stars if possible. The makeup is extremely heavy and cakey, and not tailored to your features. On top of that the customer service is beyond poor; there is a severe lack of communication,... See more
Shanara turned up late to my sisters booking She was over 2 hours late Kyjar and shanara both didnt pick up calls or respond to texts Eventually giving some bs excuse about how her grandma was i... See more
Booked Shanara in August 2018 for bridal make up in April 2019. She is extremely unprofessional. Cancelled on me 3 days (yes 3 days) before my wedding citing reason for cancellation as "cousin sisters... See more
Company replied
Company details
Information provided by various external sources
We provide a bespoke makeup service for clients in London and internationally, we offer anything from Party Makeup to Bridal Makeup.
Contact info
London, United Kingdom
- info@shanarabeauty.com
- shanarabeauty.com
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This company hasn't invited customers recently, so reviews may not be representative
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Unprofessional service, very aggressive response!!!
Unprofessional service, turns up when she likes and breaks the contract. Rude and doesn't say please or thank you. Expects you to carry her belongings up and down as her husband who is the assistant doesn't bother showing up to help.
Did horrible makeup which was rushed but doesn't like the client to say otherwise. Her husband is a bully and thinks its okay to call and harass a bride. He will soon comment below with a fabricated response which is what they resort to so they can avoid having a bad reputation. They have already used social media to create hatred towards us by LYING about the whole situation so people who werent there and don’t know will feel sympathy. In turn their followers have managed to hunt down family members to send criminal level death threats and threats of violence for simply giving an honest review which service providers get all the time; it’s part of business. This platform is for expressing people’s experiences of who was actually there and received the service and everyone else should avoid commenting so brides can in future decide whether they want to sit crying for hours waiting for someone to show up on their special day or not. Some people had a good experience with her but you can’t dismiss the negative reviews either. If you had to choose between a surgeon who has 100% positive reviews and one with 98% we know who you would choose. The same with your special day; you shouldn’t be taking a risk, especially when the excuse jumps between oversleeping and then blaming the previous client (which was it?). This is the awareness we are trying to raise.
Also, the fee of £420 for just bridal makeup (which was paid and taken by shanara happily without compensation) is extortionate considering the original contact agreement wasn’t followed through.
The reviews are not all from this one incident. People are opening up about their own experiences and have no affiliation to each other.
Rude.
2 years ago me and my best friend wanted to book her for our sisters wedding. The wedding was in December, and we messaged her in July, bearing in mind that December is wedding season and MUAs get booked quickly. She said to email her in August, so we did, then again in August she said to email in October, then in October she said she’s busy as it’s wedding season to email again in November. Now if we were to wait for November and the wedding was in December this would’ve left us with such limited choice and made it harder to find an MUA and when we addressed her about it we were completely ignored after. Emailed again after being ignored and the response was just full of attitude!
Unprofessional - gets her hubby on you
Unprofessional, getting her husband to threaten the bride.. after she got paid full even though she was two hours late and rushed the makeup... she wanted to cause shame by calling police.. coz a discount was wanted as she was two hours late... And rushed makeup.... her husband is rough
Disgusting service
My aunt booked Shanara for her big day last month thinking she would be getting the best service as she had always admired the artist. Unfortunately this is not how it played out on the day Shanara definitely did not deliver the services she promised, and this ruined my aunts big day.
To start off with she turned up 2 hours late making my aunt panic thinking she would have to do her own makeup. This not only caused her grief but it caused the family to panic as they had to see her so upset on the morning of her wedding. She eventually turned up not remorseful at all with not as little as an apology instead she sat my aunt down didn’t ask her anything about what look she would want and done her bridal makeup in less than 45 minutes. Her brows were a state and lips were lined all wonky. When my aunt spoke up and said she isn’t happy Shanara didn’t bother to correct it she was rushing to leave. My aunt then burst out crying and without any sympathy Shanara asked for all of the money just wanting to leave. She then faked a panic attack as if it was her wedding day being ruined. After being paid in full she left. But that wasn’t the end of this horror story. Her husband then began harassing my aunt all through out her wedding day.
So overall what she got from the 2 hour late Shanara beauty was a whole load of stress, anxiety, wonky brows and lips, false accusations, upset family members all for the cost of £420. You guys do the maths before deciding to book her :)
Horrendous!
My sister booked Shanara in October 2019 for her wedding makeup. She had the shock of her life when she received a message from her husband saying Shanara is running extremely late. They are so unprofessional that they didn't even have the courtesy to phone and tell her. It was my sister's big day and you can imagine no bride needs this stress on her mind on the last minute. When Shanara managed to get there two hours later, she didn't even have the courage to apologise and she calls herself professional. My sister's makeup was rushed and didn't even come out right as she expected. The full time she was booked for was not given but the full amount of money had to be paid. I would advice all brides to be very careful before booking her. My sister's wedding day was ruined. She breached numerous terms in her contract and still she had the audacity to act as if she did nothing wrong.
My very first time booking a make up artist
My very first time booking a make up artist! I took a risk with my wedding day as i didnt ask for a trial with shanara but I DONT REGRET IT ONE BIT ! Shanara made me feel so comfortable and she did EXACTLY what i asked for. If you want a flawless base and amazing coverage deffo book her! I am also very happy with the admin side of things as it was always 100% customer service. People tend to forget that the whole experience becomes 10x better is the admin side of things are spot on! Im so gld i booked shanara and i would advise anyone else to book her and trust her work! I wish her all the best.
She was such an amazing mentor
She was such an amazing mentor, she went through each step with me and made it easier for me to understand the techniques she uses. I feel so much more confident in myself now. I cannot wait to use her techniques in my work. I would definitely recommend Shanara if you need that confident boost and want to go into the makeup industry
Felt like a Queen!
I was going back and forth with who to book to do my wedding makeup. After awful makeup trials, I am soooo glad I booked Shanara. She is so sweet masha Allah and made me feel so relaxed. I never wear makeup so I was obviously a little hesitant, but after seeing the outcome I was blown away. Even my parents who are very critial loved it! It stayed on all night which was good because I had my photoshoot after the wedding! Kyjar was also so helpful throughout the booking process and I really appreciated the courtesy call the day before. Thanks so much guys!!!
Alisha Sheikh
Shanara has magic hands!!
Shanara was amazing!! She made my face look so flawless! My make up lasted more than 13 hours even in this Heat! Her baking game is strong and she really made me feel like a princess! I cannot wait to book her again and am so sad she cannot do my bridal!
I always knew I wanted Shanara to be my…
I always knew I wanted Shanara to be my wedding MUA. Before I even got married. And she was amazing, best decision I made for my wedding day. Everyone loved my make up! And I kept getting compliments during the wedding and even after. She even gave me tips on how to pose for my wedding pictures😂
Can’t wait to book her again for upcoming events.
Lots of love,
Farzana
10th April 2019
Got married 10th March. Shanara was my make up artist a very bubbly and friendly person. She made me feel very comfortable and told me what she will be doing and using, as i do not wear a lot of make up i was a lil wary of how much was being used but she was great! My make up was absoulutely flawless was perfect for the day and i had sooo many compliments. I want to say thank u to Shanara for doing my make up and making me look pretty and i want to thank kyjar for all the help in sorting out the booking etc.
Hena Begum
Unprofessional and unreliable
Booked Shanara in August 2018 for bridal make up in April 2019. She is extremely unprofessional. Cancelled on me 3 days (yes 3 days) before my wedding citing reason for cancellation as "cousin sisters Nikkah has been unexpectedly pushed back a day, have to travel out to Birmingham the day before". Did not even have the courtesy to call, cancelled through text. Many will agree, this is not a good enough reason to cancel on a bride so last minute. A professional MUA will not drop her clients on the request of a relative. Not even willing to be flexible or offer sensible, alternative options. Deposit was finally paid back after going back and forth. Brides to be - please bare this in mind before paying a deposit. There are many other MUAs out there who may have a smaller social media following, but who are much more professional and reliable.

Reply from Shanara Beauty
Professional and smooth process
Shanara was AMAZING. She made us feel so comfortable and made us feel at home throughout the whole process. Shanara is very kind and so relatable. Her and her husband made us feel as if we had known them for ages, it felt so natural being there.
She did bridesmaids makeup to my sister and I. Our makeup lasted the whole night, even with lots of crying during the bidaai. It was flawless!
Thank you once again to shanara and Kyjar for being so welcoming and for slaying our faces.
Regards,
Thuni and Nafisa
Amazing
Amazing! Is all i have to say. I never let anyone come close to my face with makeup as i am very particular with my makeup or overall look. Shanara knew exactly what to do made me look so natural yet glamorous! I absolutely loved my makeup and 18 hours later it still looked so fresh and crease free. She is so lovely and has such a lovely demeanour. I would reccomend her 1000000 times over. Samiha xxx
23.10.18 bride
I booked Shanara for my wedding day. She was super friendly and bubbly & took the time to ask me what my preferences were with the whole look. My base was absolutely flawless & looked amazing in photos and real life and she pulled the whole look together with the makeup taking into consideration my outfit & jewellery etc. The whole look lasted me all night & Alhamduillah it was perfect!
Both Kyjar and Shanara are extremely friendly and professional and the whole process from placing the booking to the final look was super easy and straightforward which is what every bride wants. The only downside to the whole experience was having to take my makeup off at the end of the night 😩
Nonetheless, thank you to you both for taking the time to travel to Birmingham as I know it was quite a way from home! Definitely recommend to every upcoming bride & I can’t wait to book again Insha’Allah 🙂
My makeup experience with Shanara was…
amazing! It was a fun moment with lots of laughter and the makeup was beautifully done! The makeup lasted from 3pm till 1am and I did not need a single touch up. All my family were so surprised at the fact, even after I cried sooooo much! The makeup was still perfectly intact! Thank you so much for doing a wonderful job and making my wedding perfect for me, by making me look perfect xx
One to One Basic Makeup Training
For over a year or so I had been researching which makeup artist I wanted to be trained by and recently had come across Shanara Beauty's instagram account. I really loved everything about her makeup and found it extremely useful to see the transformation in the 'before and after' pictures and videos. Finally, I made a decision to get trained by Shanara and it was the best decision I made. Shanara remained professional and explained the process, methods and application of makeup thoroughly and was precise. Shanara completed step by step makeup on one side of the model's face and had agreed for me to take pictures and write notes, (which is currently useful for my own reference). I completed the other side of the model's face and Shanara provided further advice and guidance where necessary. Shanara showed encouragement and was easily to get on well with. The end result was stunningly flawless, and I was really pleased with the training overall. The only regret I have is not training with Shanara Beauty much sooner. Thank you both Shanara and Kyjar for the positive experience and knowledge that I will take along with me.
Highly recommend
Shanara provided an excellent service and was genuinely such a lovely person! I would highly recommend her and will definitely be booking her for future events!
Wish I had done this training much earlier!!
For me the reason attending this training was because, I wanted to gain some confidence in this new venture.
However let me tell, I have gained much more than that! She truly is an outstanding artist, and I highly recommend her to anyone interested in doing work in this field. I have not only gained the confidence to go out there and do this, I have picked up on so many big and little skills. A lot of people have asked me, was it worth it? Well yes, yes and yes! Because I am more motivated than ever before to go out there, because I can’t go wrong with what I have learnt! I want to thank @shanarabeauty and her husband kyjar for their hospitality, motivation and all their advice!! You both are very genuinely sincere - and an absolute dream team to work with!! Also have so much more faith and confidence in you both since I worked alongside you that you will both go very very far with all your hard work i’A . Keep doing you!! Ps don’t forget to get in touch .. if you ever do the pass plus course.. I will be very much intrested in that! ❤️
1-2-1 bridal class
When i first went in i was soo nervous but omg Shanara and Kyjar are soo lovely! They made me feel so welcomed and Shanaras teaching is on point! She taught me so well..step by step, made everything so easy and do-able. Definitely recommend shanaras bridal course. from booking the course till the very end Kyjar has been really helpful, it was defo worth it..thankyou so much Kyjar and Shanara xXx
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