Got my wife a sterling silver bracelet with our son’s initial on it, and it honestly meant a lot to her. I also got her two necklace sets before our Hawaii vacation, and she wore them constantly. Sh... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Got my wife a sterling silver bracelet with our son’s initial on it, and it honestly meant a lot to her. I also got her two necklace sets before our Hawaii vacation, and she wore them constantly. Sh... See more
Company replied
This order was created by mistake. I immediately reach out and no one responded. The item was delivered today and I do not want it. I reached out again and no response. Very disappointed
Amazing jewelry. Easy shopping experience. Although there was a small hiccup with delivery, it was quickly resolved. Customer support was amazing 🤩. That is always a plus Definitely will conti... See more
Company replied
The quality of the necklace is great and so beautiful. I got constant shipping updates and it came pretty quickly.
Company replied
Shani Jacobi is a women-led jewelry brand based in Tel Aviv, designed for women who love fashion, details, and effortless style. We create everyday jewelry with a modern, feminine touch, from delicate necklaces and bracelets to statement earrings, rings, and meaningful charms. Our pieces are made to be easy to wear, easy to layer, and easy to love.
32 Shoken Street, 0000000, Tel aviv, Israel
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
BUYER BEWARE!! I purchased the nameplate chain layering set. Within six months, the nameplate completely tarnished. I only wore the necklace a handful of times. When I asked them to replace the cheap metal nameplate- they refused and told me I would have to pay for international shipping to Israel! That cost Is MORE THAN HALF THE PRICE OF THE ITEM!!! What a scam! Cheap painted metal- NOT GOLD PLATED!!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.