Shapedly Reviews 2,514

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their quality and how well they fit, often highlighting the comfort and support provided. Many people appreciate the variety of styles and sizes available, making it easy to find suitable items. The user experience, from browsing to placing an order, is frequently described as easy and straightforward. However, some customers expressed dissatisfaction with their orders, citing issues with receiving incorrect items or products that did not match the advertised descriptions. A few other people also felt that the sizing was inaccurate, leading to items being too small, and some experienced difficulties with customer service regarding these issues.

What people talk about most

Product

Customers consistently express disappointment with the product. Many reviewers report receiving incorrect... See more

Quality

Reviewers highlight positive aspects of quality. Customers appreciate the comfort and fit of some bras, with... See more

Order

Users describe ambiguous interactions with order. Many customers report issues such as receiving wrong items,... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the ease of navigation, detailed... See more

Price

Customers had ambiguous experiences with price. Many reviewers expressed strong dissatisfaction, feeling... See more

Based on these reviews

Rated 5 out of 5 stars

I can't give you my experience being I just ordered the product on 1/24/26 for the first time but we'll see after I try it, than you'll get an honest answer.

Rated 5 out of 5 stars

Shapedly has items I can actually choose my correct size & if I don't I can always exchange. Simply great prices I definitely had to try, can't wait to see how it looks on me and give another review a... See more

Rated 5 out of 5 stars

I bought the Shapedly bra without much expectation as the price was amazingly low. I was very pleased with the result. My boobs look great and are well supported.

Rated 5 out of 5 stars

I had a wonderful experience. The customer service was a one. I am very happy with my purchases and and looking forward to the new ones to arrive



Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

False advertising and terrible service

Customer service gets 0 starts bought the 2 bras for $28.99 even supplied them with screen shots and never got an actual answer. Their exchange / refund policy is a joke their sizing chart was wrong so I can pay postage and get an exchange but they did not address the false advertising at all. I gave up as a bad joke and will never waste my money again.

Product is cheap feeling and cups small. I bought as per their sizing guide and it was so big around the back I could put it on like a shirt and so small in the cup I spilled over.

False advertising, terrible customer service and cheap product

22 November 2025
Unprompted review
Rated 1 out of 5 stars

Worst company I’ve ever dealt with

Worst company I’ve ever dealt with. Their sizes are ridiculous. I ordered 3 medium sized bras. They were so tiny. They were the size of a trainer bra!!! I contacted Shapedly and their policy SUCKS they know they sell crap so no returns. I actually fell for paying postage for a larger size. XL. They were small too. DO NOT buy from this scam of a company.

29 January 2026
Unprompted review
Rated 1 out of 5 stars

Buyer beware scam

Feel scammed! Bras don’t fit according to their size chart (didn’t for me) Customer support explains how Shapedly’s “policy” is only exchange or refund if there is damage or the item is faulty. You cannot exchange for a different size or a different style, they offer a store credit as goodwill. How are they allowed to do this? If garment doesn’t fit you’ve wasted your money! Bra packaging has no size a complete scam

1 February 2026
Unprompted review
Rated 1 out of 5 stars

If I could give Zero I would

If I could give Zero I would. DO NOT BUY. I sized up and it was like wearing something 3 sizes too small. Total waste of money. Their bad quality and they refused to refund or replace. Even sizing up they were so so bad. I really think that the reviews are fake for anything above 2 stars.

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Please come grab you a Shapedly faja

It was the visible reviews for me I enjoyed every moment where it blew their minds as they put on their Shapedly faja and they became overjoyed because of what you all created, something that gave us our confidence and I'm so appreciative

12 February 2026
Unprompted review
Rated 1 out of 5 stars

Bra Sizes Run Small

Their bra sizes run small. I needed a DDD cup and theirs was clearly for a regular D cup. I've never had that issue with other DDD bras and this one made mine feel like it was too small. I ordered another one and never received it (that could have been a stolen in this case). False advertising. Cheap material. Shitty postal service they're working with. I won't recommend this to any of my friends.

20 November 2025
Unprompted review
Rated 1 out of 5 stars

Temu like quality

Temu like quality, besides took one month and one week to get to my place, that 7 days period promised is not tru, gel support is not true either, it is a regular 3 x 10 dollar regular sport bra. and you can not return it unless it is damaged, and since product is not damaged you return policy does not apply. Even though it is not what was offered

1 February 2026
Unprompted review
Rated 4 out of 5 stars

The bras are really comfy and soft

The bras are really comfy and soft. You don't feel like something digging into your flesh.... I bought the first time for my sister and I and this is the second purchase I have made and the second review too....Looks like I'll be buying all my bras from shapely.

5 February 2026
Unprompted review
Rated 1 out of 5 stars

Terrible quality products and illegal customer service

I ordered three bras after checking on here to see if they were trustworthy what they’ve sent through looks like it’s been bought off of Temu and sent through. I’m trying to request a refund but they’re trying to tell me that they don’t have to give a refund because they told me refunds were only if products were faulty. I’ve checked in this contravenes UK consumer laws where the products are not good quality of fit for purpose. How is this allowed?

4 February 2026
Unprompted review
Rated 1 out of 5 stars

Don’t do it

Don’t do it! Bras don’t fit according to sizing chart (didn’t for me and I am usually very easy to fit) Customer support explains how Shapedly’s “policy” is only exchange or refund if there is damage or the item is faulty. You cannot exchange for a different size or a different style. It’s a gamble. If they don’t fit you’ve wasted your money.

3 February 2026
Unprompted review
Rated 1 out of 5 stars

They sent me the wrong bras and tried…

They sent me the wrong bras and tried to convince me to keep them. They won’t send me a return label to return them. They are a joke and their customer service is terrible. Buyer beware - don’t buy from them.

2 February 2026
Unprompted review

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