ShapeShift Reviews 

Friendly, knowledgable, patient handling of my 2FA issue. All interactions have been this way.

I mean seriously, response time was very fast, Myleene Miningrig and Julius TechAnalysis were specifically assigned to my issue regarding hardware wallet integration with Shapeshift and they were able to solve my problems swiftly and efficiently.

Massive respect to Mr Voorhees and the team. Keep up the great work!

Megan and Josh quickly responded to my question I had regarding a transaction that was unable to go through. Promptly refunded me, and explained why I was unable to make the transaction! Couldn’t have asked for better service. Thanks Shapeshift

Very Good support by Donna and also they solve my all doubts and questions. Thank you so much for great support

Prompt and personal response to a hardware/software sync issue I was having. I was very pleased with the experience and would recommend this product/service.

i am giving a 5 stars rating at this time i am just starting out in the crypto world so far i like what i see Shape Shift keep up the great work

Setting up my ShapeShift and KeepKey wallet was a very frustrating experience and if it had not been for the informative emails from the customer service reps, I would still be having trouble. The chat box was a very easy way to get answers to simple questions and I was very pleased with my contact with them
and would give them an " A ". But I must add that my preference for getting info is still personal contact by phone. Hope that happens soon.
Joanne M.

I have been a shapeshift swapper or user since 2017. I’m glad that they have more develop it into a professional trading platform. Always have a fast transaction. Hoping someday you will add #TRON in your platform. More power to the shapeshift team, more success! 👍

The chat window was helpful in resolving my issue.

1st time using ShapeShift , and with someone pretty "new" to crypto currency , it is hard for me sometimes to trading correctly and understand what i am doing with the plafrom i worked with, sometime i feel dumb , its true. But the first sight that ShapeShift gave me was friendly plafrom which is not too saddy , not too comlicated , or too many information
* with me that enough , i dont need the tool that too comlicated far than my knowleged simple and easy to use.

Great project, awsome support. Swap made easy but miners fee not reflected clearly. This should be on front swap screen then its flawless.

To say it's rare for me to write reviews would be an understatement, but when you see a unicorn you want to tell everyone.

In the world of cryptocurrency ShapeShift's customer service is that unicorn.They are simply the best, without question.

As for the site itself I would recommend it to anyone, especially those who are new to cryptocurrency. It's very clean,simple to use and not as complex and intimidating as other exchanges can be. And if you have a question just click that button on the button left, they'll take great care of you.

Erik is one of the few crypto influencers that I follow. He's genuine and it shines through ShapeShift. Something we desperately need more of in blockchain.

I have had a couple of times where I required customer service from ShapeShift and they have always been very prompt in responding and extremely helpful. When they get a tough problem they won't let go until it is resolved. Great service all around!

I was very satisfied with the support from shapeshift and found they were very responsive to my needs.

Great fast service got my KeepKey very fast

So far I've had nothing but great luck w Shapeshift. Have only had one transfer issue and it was solved more effectively than I could've imagined. Keep up the good work!

Great customer support! All issues resolved in a timely fashion. Good communication throughout the process. One suggestion is to automatically email recipes of trade transactions on the shapeshift dex with also a link to block explorer. Also integrate keepkey into metamask or other web3 browsers.

This instant exchange is the best I find till now. For me it's the best exchange which I use on regular basis as every crypto investor needs this kind of exchange alot.
The best thing is that they provide exchange value as low as 0.1$ which makes this exchange totally different from all the exchanges in the market as every instant exchange has basic limit for tokens exchange like for btc 10$ is minimum and for eth 5$ is minimum but in case of shapeshift they have lowest of all.
The exchange happens instantly and they provide full value of tokens without any cheat.