Shaping Lives Reviews 146

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, kindness, and understanding. Many highlight the personalized guidance and encouragement received, which significantly boosted their confidence and progress. People frequently mention the informative workshops, well-structured courses, and the overall positive and engaging learning environment. Reviewers are particularly impressed with the responsiveness and helpfulness of the tutors, who are always available to answer questions and provide clear, constructive feedback. The user experience is often described as smooth and easy to navigate, with many appreciating the flexible and supportive approach to their learning journey.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, support, and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the supportive and helpful... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the courses... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been working towards my Early Years Level 3 apprenticeship and i've found it a really good experience. Amy has been really helpful answering any questions i have or even doing 1:1 workshops with... See more

Company replied

Rated 5 out of 5 stars

I am currently working through my Level 3 Early Years Educator apprenticeship and I couldn’t recommend this programme enough! My tutor, Sophie Hampshire, has been nothing short of supportive, kind and... See more

Company replied

Rated 5 out of 5 stars

I’ve had such a fab experience with Shaping Lives! Kyra and Kiyana have been amazing throughout the onboarding of our apprentices — so friendly, supportive, and always happy to help with anything.... See more

Company replied

Rated 5 out of 5 stars

I am currently working towards my Level 3 Early Years Educator qualification. I cannot thank Angela Williams enough for the support and guidance she gives me. I feel like I’m constantly pestering her... See more

Company replied


Company details

  1. Apprenticeship Centre
  2. Adult education centre
  3. Career and Education Provider
  4. Education Centre
  5. Vocational school

About Shaping Lives

Written by the company

Shaping Lives Animation
About us Apprenticeships Get in touch

About Shaping Lives

Shaping Lives is a specialist provider of Early Years apprenticeships with over 20 years of experience in the sector. We are committed to delivering outstanding training and development programmes designed to support apprentices in building rewarding careers while ensuring exceptional outcomes for children aged 0-5.

Our approach is tailored to meet the unique needs of each apprentice and employer, providing personalised learning journeys that equip apprentices with the skills and knowledge they need to thrive in their roles. With a focus on quality and innovation, we’ve built a reputation as a trusted partner in Early Years education.

Whether you're an apprentice looking to start your journey in Early Years or an employer seeking to develop a skilled workforce, Shaping Lives is here to help you achieve your goals. Together, we are shaping the tomorrow of Early Years education, today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

146 reviews

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Rated 5 out of 5 stars

We have been working with Paragon…

We have been working with Paragon Skills training for a while now and have always had a great relationship with them. The Tutor Zoe is very supportive and the communication is great. We have always had great pass results too.

31 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Thank you for your wonderful feedback! We’re thrilled to hear that your experience with Shaping Lives has been so positive and that Zoe’s support and open communication have made a difference. Strong relationships and great results are exactly what we aim for, and it’s fantastic to know that your learners have been successful with us.

We truly value our partnership with you and look forward to continuing to support your team’s development. Thank you again for sharing your experience, and here’s to more successes ahead!

Rated 5 out of 5 stars

Zoe Swinburn is my tutor and she has…

Zoe Swinburn is my tutor and she has been so supportive and explains everything so well to help me with my studying.
It’s been a long time since I’ve studied so it’s definitely and adjustment with me hectic life. However, Zoe has made the whole experience enjoyable

31 October 2024
Unprompted review
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Reply from Shaping Lives

Thank you for your kind words! We’re delighted to hear that Zoe’s clear explanations and support have made returning to study such a positive experience for you. Balancing studies with a busy life can be challenging, and it’s wonderful to know that Zoe’s guidance has made the journey smoother and even enjoyable.

We’re proud to have tutors like Zoe who make learning accessible and motivating. Thank you for sharing your experience, and keep up the fantastic work – you’re doing great!

Rated 5 out of 5 stars

Hannah Watkiss has been amazing during…

Hannah Watkiss has been amazing during my level 3 course. Hannah is always supportive and is always happy to talk through things with me to make sure I know what I’m doing next. I can always rely on Hannah.

30 October 2024
Unprompted review
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Reply from Shaping Lives

Thank you for your lovely feedback! We’re thrilled to hear how supportive Hannah has been throughout your Level 3 course. It’s fantastic to know that her willingness to discuss and clarify your next steps has made a significant difference in your learning experience.

Having a reliable tutor can make all the difference, and it sounds like Hannah is truly dedicated to your success. Thank you for taking the time to share your experience, and we wish you continued success as you progress in your studies!

Rated 5 out of 5 stars

Zoe Swinburn

My tutor has been so supportive, and kind throughout my apprenticeship. She is always there for me when i need some support, and is patient with any questions that i ask. I honestly don’t know what i would have done without my tutor, she has helped me complete my level 2 childcare qualification and i am currently still doing my level 3 qualification. Thank you for everything you have done for me Zoe Swinburn

30 October 2024
Unprompted review
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Reply from Shaping Lives

Thank you so much for your wonderful feedback! We’re delighted to hear about the supportive and kind experience you’ve had with Zoe throughout your apprenticeship. Her patience and willingness to help with any questions truly exemplify the dedication we strive for in our tutors.

It’s fantastic to know that she has played such a crucial role in helping you complete your Level 2 qualification and that you are continuing on to Level 3. Your success is a testament to your hard work, and we’re grateful to have Zoe as part of your journey. Thank you for sharing your experience, and best of luck as you continue your studies!

Rated 5 out of 5 stars

New starts

After a shaky start with my apprenticeship and problems with tutors I finally got the best Tutor, her name is Sarah Ashton. This lady gave me the most amazing help and guid d me on through to the end of my course and through my exams, all of which I have passed. Not only was she the best tutor, she has boosted my confidence in myself and my job and for that I will be forever grateful. I am now qualified and for a 56 year old taking on a new role at this career path this has been the experience of a lifetime. Thank you Sarah for having faith in me!!

30 October 2024
Unprompted review
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Reply from Shaping Lives

Hi Julie. We are so pleased to hear about the impact that Sarah and Shaping Lives has had on your personal career path and career development. It is wonderful to hear how you have gained confidence in yourself and in your role as a childcare practitioner. Well done on your achievements and we wish you all the best.

Rated 5 out of 5 stars

Childcare level 3

I am currently working through my level 3 in childcare. I started in July 2024. Sophie Hampshire is my tutor and she has been so supportive and helpful I am so glad to have her as my tutor. Thank you Sophie!

30 October 2024
Unprompted review
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Reply from Shaping Lives

Hi Rachel. Thank you for your review and we wish you all the best as you continue on your apprenticeship journey with Sophie and Shaping Lives.

Rated 5 out of 5 stars

Sophie Hampshire

Over the past two and a half years ago I have worked very close with assessor Sophie Hampshire and she is an absolute credit to the shaping lives team. Sophie has helped support numerous apprentices who have all been successful in completing their qualification and has formed a good partnership with our company. Sophie goes above and beyond with her students and always offers them in support whether this may directing them to workshops or explaining the task again. Sophie has fantastic knowledge and understands the pressure which settings hold to maintain ratios and is happy to arrange calls to suit us or even rearrange when necessary. We are so lucky to have Sophie as our settings dedicated assessor and we would highly recommend Sophie Hampshire!

30 October 2024
Unprompted review
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Reply from Shaping Lives

Hi Jade. Thank you so much for taking the time to leave such a glowing review for Shaping Lives and for Sophie. We are over the moon to hear how positive your experience as an employer has been working with us and developing your apprentices. We look forward to continuing to work with you for many further years!

Rated 5 out of 5 stars

W ithout my tutor Hannah Watkiss i…

W ithout my tutor Hannah Watkiss i would be stuck, she is the most amazing tutor who always helps when im in need and always comes in with a smile on her face whenever i see her

im now around 50% the way through my level 3 qualification and its all because of her

Thanks Hannah Watkiss

30 October 2024
Unprompted review
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Reply from Shaping Lives

Hi Wil. Well done for getting on with your apprenticeship and working so hard to achieve everything you have achieved to date. We look forward to supporting and working with you through the final modules and helping you to achieve your apprenticeship qualification.

Rated 5 out of 5 stars

I'm currently doing my Level 3…

I'm currently doing my Level 3 apprenticeship and Kerry LeMart has been really helpful and supportive, providing a positive experience so far

30 October 2024
Unprompted review
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Reply from Shaping Lives

Hi Christina. Thank you for your review and positive feedback. It is great to have you on our apprenticeship programme and we look forward to working with you to completion.

Rated 5 out of 5 stars

Level 3 apprenticeships

I felt so supported throughout my whole journey doing my apprenticeship and I couldn’t have asked for more. Sophie was able to help me whenever I needed it and was always very happy to. I couldn’t have gotten to the end without her!

30 October 2024
Unprompted review
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Reply from Shaping Lives

Hi Lacey, thank you so much for your comments and we are delighted to hear that you have completed your apprenticeship with Shaping Lives. We wish you all the best for your childcare career.

Rated 5 out of 5 stars

My tutor kerry was amazing

My tutor kerry was amazing. Couldn't of done it without her. She was really helpful and always only a text or phone call away. She helped me understand what I needed to do and make it a very lovely experience. I throughly enjoyed my course because of kerry. Lovely lady when she came in to see me too always made me feel like I was doing great which helped me to keep working hard.

30 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Thank you so much for your lovely words and we are so pleased to hear how positive your apprenticeship experience with Shaping Lives has been. Well done to you for working hard and achieving your apprenticeship qualification.

Rated 5 out of 5 stars

Level 2 and 3...

My assessor Kerry Lemart has been absolutely fantastic throughout my level 2 and 3. She's super supportive and easy to talk to, I've probably not been the easiest student but she's persevered and pushed me to finish my goals.

30 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Well done Molly on achieving your Level 2 and Level 3 apprenticeship in childcare, this is a fantastic achievement. We thank you for taking the time to leave a review and wish you all the best for your career in Early Years.

Rated 5 out of 5 stars

my tutor kerry is very supportive

my tutor kerry is very supportive, always making sure i’m up to date and doing well. if im struggling she is there to phone or text and will give me the advice and tips i need. :)

30 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Molly. Thank you for your review and we are delighted to hear how supportive Kerry has been for your on your learning journey. We wish you all the best moving forward.

Rated 5 out of 5 stars

Grateful for my Tutor

I'm finishing my apprenticeship next year Level 3 qualification in Early year educator. English is not my first language
but I am so grateful for my amazing Tutor Kerry LeMart for all her support. Kerry goes above and beyond. She's very approachable,supportive and very professional. I am so thankful for all the support she's giving me through my apprenticeship journey.

30 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Wennie. Congratulations on the completion of your Level 3 childcare apprenticeship, this is such a great achievement. Thank you for your kind words about Shaping Lives and your tutor Kerry.

Rated 5 out of 5 stars

Sharon Gladman has been so supportive…

Sharon Gladman has been so supportive of all our learners.We will continue to use Paragon as this has taken some of the pressure of myself the manager. Two of our recent staff who passed there level 3 both got a distinction.

30 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Yvette. We are so pleased to hear that two of your team have achieved their apprenticeships and with a distinction! Fantastic! We look forward to continuing to work with you to develop your team through apprenticeships and look forward to many more distinctions in the future!

Rated 5 out of 5 stars

Fantastic Early Years Educator Apprenticeships

The company is professional & reliable.
We have always had a great relationship with our account manager Kyra Gannon, she goes out of her way to offer all the support she can. Understanding the processes around apprenticeships can be a minefield, but Kyra is always very knowledgeable & nothing is too much trouble, she is always happy to explain/help. Signing up apprentices is a straight forward process, and after enrolment the tutors have all been great for our staff, giving support & help, They are reliable, communicate well & work with myself as the employer so that our goals for the learner are shared.

30 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Sarah. Thank you for taking the time to leave such glowing feedback for Kyra and for the Shaping Lives team in general. We value the partnership we have with all our employers and it is a pleasure to hear how your team have developed through our training. We look forward to working with you long into the future.

Rated 5 out of 5 stars

Level 3 childcare

My assessor has been really helpful with helping me with my level 3 childcare. Everytime Iv messaged her she’s always got back to me and I’m now well ahead of my coursework so hopefully I’ll complete it before my set date. Shes easy to talk to.
Thank you Hannah Watkiss

30 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Sadie. We are so happy to hear that you are on track if not further ahead than expected with your apprenticeship work. We can't wait to hear your results. Thank you for taking the time to leave such a lovely comment and we will make sure to pass this on to Hannah. Good luck with the final stages of your apprenticeship.

Rated 5 out of 5 stars

Suzanne Hardy

I’m just finishing my Level 5 qualification and I don’t know how I would have got through it without Suzanne Hardy! She is a fantastic tutor - knowledgeable, kind, patient and supportive both personally and professionally! Suzanne goes above and beyond for her students and I feel so lucky she became my tutor and has supported me all the way through to the end! I can’t thank her enough!

29 October 2024
Unprompted review
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Reply from Shaping Lives

Hi Rosie. A huge well done and congratulations from all of the team at Shaping Lives for your completion of your Level 5 apprenticeship, this is fantastic. Thank you as well for your positive feedback on Suzanne and Shaping Lives. We wish you all the best for your future career.

Rated 5 out of 5 stars

Level 5 with Suzanne Hardy

I have just finished my level 5 with Suzanne Hardy as my tutor. What can i say..Suzanne is knowledgeable, dedicated and extremely supportive as a tutor. She is there every single step of the way! She dedicates herself to her apprentices and i truly could not have achieved the grade i did without her. She is the definition of a tutor and she is without doubt the shining star of the company!

29 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Charlotte. Congratulations on the completion of your Level 5 apprenticeship, this is such a fantastic achievement. What incredible feedback for Suzanne, thank you. We will make sure that this is passed on to her.

Rated 5 out of 5 stars

Suzanne Hardy

Been doing my level 5 in childcare and almost finished I could not praise Suzanne my assessor enough she has been my rock all the way through.

29 October 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Elaine - we are so pleased to hear that you are close to completing your Level 5 apprenticeship in childcare with Shaping Lives and that Suzanne has been there to support you on your learning journey. Good luck with the last few stages of your course.

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