The only reason for my 5 star rating is because of the customer support rep Kayla J. She is absolutely amazing! She went above and beyond to help me with the issue I called with. As for Shapiro, I nev... See more
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See what reviewers are saying
Love the products! They work. My hair has never looked so full. Had a small issue and Kayla resolved quickly and professionally. Excellent customer service!
My wife and I have had to make budget adjustments because of inflation. I had originally thought I canceled my Shapiro MD deliveries online, but I called and learned that the only way to cancel is vi... See more
Pamela Englert provided the best customer service experience that I think I have ever had. She was friendly, courteous, and personable. She went the extra mile to check on specials the company was of... See more
Company details
Information provided by various external sources
Created by two dermatologists and featuring Three Potent Natural Ingredients, the Shapiro MD hair loss solution helps to create thicker and fuller hair by the stopping DHT (dihydrotestosterone).
Contact info
10549, Mount Kisco, United States
- shapiromd.com
Hasn’t replied to negative reviews
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I love the customer service
I love the customer service, sheila was very friendly and helpful when I was placing my order and she also help me to get the same price as my last order. About the product I been using it for five years and I’m happy with it. I’m not going to say that all my hair grow back but is not falling as use to be.
I’ve been using Shapiro for about a year now
I’ve been using Shapiro, MD products for about a year now and have had great success! Whenever I have a question/need assistance I just ask for Sheila Branche and she is “always” able to help me out. Not only are their products the absolute best but so is Sheila! She is ALWAYS kind, knowledgeable, quick, efficient, friendly and just on top of things. She makes you feel as though you are her only priority and that she is actually happy to be helping you out. Sheila Branche and Shapiro, MD are the best! Call today and start your hair care growth program, you’ll be so happy that you did! 😊
Great customer Service
Talked to Sheila today. Excellent customer service.
I have used their product for a while…
I have used their product for a while now and i really like it, sadly i have to cancel my order for right now. I have talk to Nichole and she helped me to cancel my order she is very nice and very friendly and understanding. Thank you Nichole.
I spoke with Nichole about cancelling…
I spoke with Nichole about cancelling my subscriptions but I decided to stay with changes on the plan. I really like her and help me to change my mind. She's awesome and accommodating. I like the product but due to some issue but Nichole was able to resolve so I decided to give it one more try.
Exceptional attendance
Customer appreciation, client care very good.The attendance by Sheila was excellent
Sheila was so kind and helpful
Sheila was so kind and helpful - always welcome a customer service experience like that!
Great product and great customer…
Great product and great customer service!
Great products, great people
I have been using the product for over a year and have had pretty exceptional results. Whenever I need help with orders, products, individual orders, etc., I am always happy to hear that Sheila answers the phone because I know that whatever is called for is solved with care and sharp knowledge.
One of your best assets are the support…
One of your best assets are the support staff. Talked to Pam today and she helped me immensely. Love your products.
Sheila
Sheila was great. She helped me update my address and credit card and she helped me order more shampoo!
Sheila was very helpful and extremely…
Sheila was very helpful and extremely personable. Very much enjoyed speaking with her!
Good product
Good product. Stick with it and keep the faith!! Customer Service… Sheila is very helpful! Easy to talk to!
I have been using this product for 3 years.
I have been using this product for three years. My hair is no longer falling out and is making ch thicker. I received excellent service from Sheila when I had to temporarily cancel my bi-monthly order due to the fact that I have enough product to last me several more maths. I will submit another order once I have used up this wonderful product.
Great Service!
Great Service! Talked to Sheila and she was helpful and understanding. Didn’t pressure me into keeping my auto renewal open after I explained my reasons. Thank you !
Shelia helped me with exactly what I…
Shelia helped me with exactly what I needed.
I called in to renew my subscription…
I called in to renew my subscription for finasteride and minoxidil. Sheila made the process quick and simple.
Sheila Handled my issue and did a good…
Sheila Handled my issue and did a good job. BD
I had a very nice and easy conversation…
I had a very nice and easy conversation when explaining my situation. She was very helpful and I truly felt like I was speaking with a friend. One of the top five in my lifetime of a truly pleasant experience with customer service. Top notch!
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