Sharktv Reviews 113

TrustScore 3.5 out of 5

3.3

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the quick response times from support, noting that issues are often resolved efficiently. People frequently highlight the variety of services and channels offered, finding the product itself to be fantastic and reliable with minimal buffering. The customer service is often described as patient, helpful, and responsive, providing quick fixes and clear communication. Conversely, a small portion of people felt dissatisfied with the service and customer support. Some experienced sporadic responses, long delays, or a complete lack of communication from customer service, leading to unresolved issues and frustration. Specific concerns include un-updated EPGs, buffering problems, and conflicting information from support staff. A few customers also mentioned rude or unprofessional interactions and being charged for support.

What people talk about most

Service

Customers had ambiguous experiences with service. Many reviewers praised the excellent and stable service,... See more

Customer service

Clients share ambiguous opinions on customer service. Many customers praise the support, highlighting quick... See more

Response time

People report positive experiences with response times. Many customers praise the quick setup and very... See more

User experience

Consumers find the user experience to be ambiguous. Many reviewers praise the service, calling it a great... See more

Product

Reviewers highlight ambiguous aspects of the product. Many customers praise the product, calling it... See more

Based on these reviews

Rated 4 out of 5 stars

Been with this provider for several years now and have had great results with my Iptv subscriptions as well as buying a couple of android boxes. Any orders placed were received very quickly and any p... See more

Rated 4 out of 5 stars

I have been with SharkTV for over a year and for the most part it’s pretty good, I have had a few hiccups here and there, most of which were solved fairly quickly and easily. I have tested ou... See more

Rated 5 out of 5 stars

Great service. Very reliable. EPG for most part very accurate and up to date. Offer variety of services . Also very responsive during temporary tech issues. Have tried various services, all have... See more

Rated 5 out of 5 stars

SharkTV has been great. On the rare occasion when there has been an issue, support has been very good. Response is quick and they keep you informed if there are any servers that are experiencing pro... See more


Company details

  1. TV shop

Written by the company

SharkTv.ca is your one stop Canadian IPTV store. We provide iptv services for all type of devices such as Amazon firestick, smart tv, android boxes, mag box, buzztv, apple tv, smarters pro iptv app, tivimate app, STB emu APK and all other IPTV apps and devices.


Contact info

3.3

Average

TrustScore 3.5 out of 5

113 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

My experience with SharkTv is great, Happy

My experience with SharkTv is great. I had technical issues, with my channel, and I reach out to the SharkTv support, and the support offer me a different plan to fix my issues with the channel/ connection, and it works. No more channel issues, everything working well, so far. Thank you SharkTv for assisting me with my channel/ package Iptv. Love it, I am a very happy customer/ client. Keep up the great work. Audrey.

16 February 2026
Unprompted review
Rated 2 out of 5 stars

They are quick to set you up which is…

They are quick to set you up which is good. Customer support is horrible. They read your messages but never get back/answer you. Rogers cable is a better experience if you can believe it.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

SharkTV is the best iptv provider

SharkTV is the best iptv provider I've come across so far. The service has been excellent and stable, and on the rare occasion that troubleshooting is needed, they have been responsive. I've recommended their services to my friends and they too have been really happy to make the switch. 💯 Recommend worthy for your iptv needs.

15 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Very responsive support staff. Terrific channel selection.

6 February 2026
Unprompted review
Rated 2 out of 5 stars

They just want your money.

My first time using Shark service, it took a while to get the details, but was able to login and start streaming. Lots of shows would only play the first couple episodes, could never watch a full season. Many movies, said they were in English but were a different language.
After 1 month I changed the service with them, that was a waste of money. The communication is poor at best. After 24hrs I am still not streaming.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

SharkTV has been great

SharkTV has been great. On the rare occasion when there has been an issue, support has been very good. Response is quick and they keep you informed if there are any servers that are experiencing problems. Very good provider.

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Very reliable. EPG for most part very accurate and up to date. Offer variety of services . Also very responsive during temporary tech issues. Have tried various services, all have issues but so far Shark is proving the most dependable.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

never had VPN TURN on


SharkTV works fine and has more channels then other IPTV

I have never had VPN TURN on even with special sports event

1 February 2026
Unprompted review
Rated 1 out of 5 stars

Had the service for less than 6 months

Had the service for less than 6 months. The EPG would consistently fail and stop uploading. I would try it out across different IPTV players and the same issue would appear across all of them - even the app they created. When I contacted support, I was told to figure it out and that it was my problem. When I pointed out that I was paying for this service, I was told to go find better customer support from somewhere else.

When it works, the cheetah subscription is great.
When it doesn't, their customer support will tell you to go somewhere else.

Don't waste your money here.

27 January 2026
Unprompted review
Rated 4 out of 5 stars

Been with this provider for several…

Been with this provider for several years now and have had great results with my Iptv subscriptions as well as buying a couple of android boxes. Any orders placed were received very quickly and any problems I had were answered within the hour.

12 January 2026
Unprompted review
Rated 2 out of 5 stars

A couple of services are ok

There Cheetah and CC IPTV service are good; however, be careful with other packages (like Best Streams) as the information on their website is incorrect (only offers 697 series). Their support team provides conflicting information and somewhat brush you off. They also offer no refunds regardless of any issu including if your service doesn't work.

10 January 2026
Unprompted review

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