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SHC Hire Reviews 839

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 140 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, helpfulness, and extensive knowledge, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many appreciating the efficiency, competitive pricing, and the quality of the products, which often exceed expectations. Reviewers are particularly impressed with the quick response times, the smooth user experience, and the company's willingness to go the extra mile to meet their needs. However, some people mentioned issues with staff knowledge regarding specific machinery, leading to a lack of assistance. There were also concerns about hidden fees for equipment components and instances of being charged for non-operational time or disputed charges for damages, which some customers felt were handled unprofessionally.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

Service

Customers consistently report positive experiences with the service, highlighting professionalism,... See more

Product

Customers consistently note positive experiences with product, often praising the quality and condition of... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently describing it as helpful,... See more

Price

Clients share positive opinions on price, with many reviewers highlighting great and reasonable rates for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A massive shout-out to Skipton Hire Centre for being absolute stars during our event preparations for 'Glistenbury', in aid of Manorlands Hospice,Sue Ryder. Helping us with our Heras fencing & generat... See more

Rated 5 out of 5 stars

Fantastic hire company. Would well recommend. Hired nifty HR12 cherry picker for weekend. SHC dropped of on time on friday, explained all controls/safety and told to ring if any problems at all. Woul... See more

Company replied

Rated 5 out of 5 stars

Incredible service took in a Bosch SDS drill with an intermittent fault. Within 24 hours I had a phone to say it was fixed and working. When I called to collect it served by experienced and always fr... See more

Company replied


Company details

  1. #24 of 89 best companies in Tool shop
  2. #2 of 15 best companies in Plant and Machinery Hire
  3. #2 of 8 best companies in Tool rental service
  4. #3 of 4 best companies in Tool repair shop
  5. #28 of 55 best companies in Training Centre

Written by the company

We are SHC Established in 1981, we are renowned for having one of the largest ranges of tool, plant and powered access throughout Yorkshire.


Contact info

4.8

Excellent

TrustScore 5 out of 5

839 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very helpful.

Always very helpful and happy to answer questions.
99% of the time have the equipment needed and if not, happy to try to source it.

14 January 2026
SHC Hire logo

Reply from SHC Hire

Thank you for your kind review, much appreciated.

Rated 5 out of 5 stars

Incredible service took in a Bosch SDS…

Incredible service took in a Bosch SDS drill with an intermittent fault. Within 24 hours I had a phone to say it was fixed and working. When I called to collect it served by experienced and always friendly staff. A job well done and thanks 10/10
Already told 2 people about my experience.

14 January 2026
Unprompted review
SHC Hire logo

Reply from SHC Hire

Thank you for your very kind review. Much appreciated.

Rated 5 out of 5 stars

Great company to deal with

I've always found them to be very helpful, they have always gone the extra mile to deliver our requirements. They ring me whenever they are setting off either to deliver, or collect a hired piece of equipment, so I don't have to wait around for them, and yet be ready to deal with them on their arrival.

27 November 2025
SHC Hire logo

Reply from SHC Hire

Thank you for your very kind review, much appreciated.

Rated 5 out of 5 stars

Very friendly

Very friendly, helpful, and professional staff.

1 December 2025
SHC Hire logo

Reply from SHC Hire

Thank you for you kind review, much appreciated.

Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service from my first phone call to returning the product.

26 November 2025
SHC Hire logo

Reply from SHC Hire

Glad everything was at your satisfactory. Thank you for your kind review.

Rated 5 out of 5 stars

Great service

Great service. Hired a carpet cleaner. Very effective

19 November 2025
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Reply from SHC Hire

Thank you for your kid review, much appreciated.

Rated 5 out of 5 stars

Great and helpful team

Very helpful team, great advice and the equipment was in great condition.

20 November 2025
Unprompted review
SHC Hire logo

Reply from SHC Hire

Thank you for your very kind review, much appreciated.

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