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SheCurve Reviews 4,650

TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 4,082 reviews, most reviewers were somewhat happy with their experience overall. Many customers are very satisfied with the customer service, noting that representatives are helpful, kind, and quick to respond to issues. People appreciate the willingness of the company to resolve problems, often offering exchanges or replacements without hassle, and making the process simple and stress-free. The quality of the products is generally well-received, with many finding items comfortable, soft, and supportive, especially bras. However, some people were dissatisfied with the product sizing, reporting that items often run too large or too small, even when following size charts. There are also concerns regarding order fulfillment and response times, with some customers experiencing long waits for shipments and delayed or unhelpful communication from customer service. Additionally, a few reviewers found the product quality to be poor, with materials being thin, unsupportive, or not matching descriptions.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with many expressing satisfaction with the comfort,... See more

Order

Customers consistently note ambiguous experiences with order, with some praising quick assistance and easy... See more

Quality

Customers had ambiguous experiences with quality, with many reviewers praising the softness, comfort, and... See more

Customer service

People report positive experiences with customer service, often highlighting the team's helpfulness,... See more

Response time

Clients share ambiguous opinions on response time, with many reviewers reporting quick and helpful... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I wish I could give a review about the physical product but I unfortunately didn’t get the right size. I highly recommend asking what your size so you get the proper one the first time. The custom... See more

Company replied

Rated 4 out of 5 stars

Very close to 5 stars, except for the low stock... a few of my color selections weren't available. Also, the sizing runs just a bit large on the underband, even though I measured myself and followed t... See more

Company replied

Rated 4 out of 5 stars

While the bra wasn't really what I expected, the customer service rep was incredibly helpful. They told me to keep the bra or gift it to someone and sent me a smaller size to see if it works better. H... See more

Company replied

Rated 2 out of 5 stars

Another Shipping Review: I have purchased one minimized bra from this company and liked it so much I ordered two more in other colours. That was May 17th. A month ago. Still waiting for a tracking... See more

Company replied


Company details

  1. Lingerie shop
  2. Swimwear shop
  3. Underwear shop
  4. Ladies' clothes shop

About SheCurve

Written by the company

Meet SheCurve — redefining comfort and confidence with innovative underwear, shapewear, and swimwear. Designed to fit seamlessly, feel breathable, and flatter every body.



Our mission is to deliver high-quality, thoughtfully designed pieces that feel amazing on every body. That’s why we create products for all shapes and sizes, celebrating diversity in body types, skin tones, and gender expressions in everything we do.

Discover SheCurve and experience supportive, comfortable essentials designed not just to fit, but to celebrate you.

Shop Now & Discover Your Perfect Fit!

NEW ARRIVALS
BRAS
BEST SELLERS
SHAPEWEAR

Why Shop with SheCurve

Written by the company

We put our customers first
We’re committed to treating every customer with care, respect, and responsive support throughout their shopping experience.

Shipping You Can Trust

Fast & reliable delivery

Fast & reliable delivery
We process orders quickly and provide tracking after shipment so you can shop with confidence from start to finish.

Contact info

3.3

Average

TrustScore 3.5 out of 5

5k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product and customer service

After seeing the SheCurve bras advertised on social, I finally decided to take a chance and order one. I was pleasantly surprised by how comfortable they were and how well they fit me that I went and ordered more. Their bras are so soft and supportive but do not feel binding in any way. Very happy with my purchase. Their quality is only surpassed by their customer service. When I got my last shipment I I realized I had accidentally ordered the wrong size on one of them and sent them an email. Quickly they resolved my issue and issued a replacement. I appreciate good customer service and they have surpassed my expectations. Great job SheCurve!

5 June 2026
Unprompted review
SheCurve logo

Reply from SheCurve

Thank you for taking a chance on us! We are thrilled our social media ads led you to discover our supportive, non-binding designs, and we are honored by your repeat orders. Mistakes happen at checkout, so our team acts fast to correct sizing slips seamlessly. Exceeding your expectations in both comfort and care is our ultimate goal. Welcome back anytime! 💜

Rated 2 out of 5 stars

I ordered a 36DD

I ordered a 36DD, but they sent me a 36E. It was way too big for me. My issue is that you can’t return the bras. They gave me one replacement and a $10 credit. After I asked for a full replacement, they offered a $15 credit instead. In my opinion, you should be able to return your items or receive a full refund if they don’t fit. They told me, “As an act of good faith, we will give you a $15 credit,” which didn’t feel very nice. They also took forever to reply, and I had to follow up multiple times.
Overall, I won’t be buying anything from them again.

1 June 2026
Unprompted review
SheCurve logo

Reply from SheCurve

We are truly sorry for the confusion and frustration caused by your order and our communication. To clarify, in our sizing system, DD and E actually represent the exact same cup size, but we completely understand how this discrepancy and the resulting fit issue were deeply disappointing. We also apologize for the long delays in our replies and for making you feel dismissed by our previous credit offers; that was never our intention.

We hear your feedback regarding returns loud and clear, and we agree that you deserve a seamless solution when an item does not work out. Our team has fully re-examined your case, and we have already reached out to you via email with an updated resolution to fully make things right for you.

Rated 4 out of 5 stars

Very close to 5 stars!

Very close to 5 stars, except for the low stock... a few of my color selections weren't available. Also, the sizing runs just a bit large on the underband, even though I measured myself and followed their size chart. Otherwise, the material is great... really like the stretchy fit of the Jelly bras! Very comfortable and a bonus to have wide detachable straps. Also, customer service was very helpful with replacing some to a smaller size. Good price point... I'm glad I gave them a try!

20 May 2026
Unprompted review
SheCurve logo

Reply from SheCurve

Thank you for your detailed feedback! We appreciate your honesty regarding our stock limits and underband measurements, which we will use to refine our inventory and sizing precision. We are glad you love the flexible stretch of our Jelly collection and the wide straps, and that our team sorted your smaller size smoothly. Thank you for giving us a try! 💜

Rated 1 out of 5 stars

SCAM PROVIDES INVALID TRACKING AND WONT…

SCAM PROVIDES INVALID TRACKING AND WONT REFUND

2 June 2026
Unprompted review
SheCurve logo

Reply from SheCurve

We are truly sorry for the stress and frustration regarding your shipping status. Please rest assured that this is not a scam; due to a recent logistics backlog, the carrier experienced delays in updating the tracking details. We are already in active communication with them to get your information refreshed as soon as possible, and we will closely follow up on your journey until it safely arrives.

We completely understand your desire for a refund or compensation during this anxious wait. While we generally cannot process refunds while a package is actively in transit unless an anomaly like a loss is confirmed, we want to make this right. Our team will reach out to you directly to provide a proper tracking update and discuss a satisfactory solution.

Rated 1 out of 5 stars

Terrible communication

Terrible communication. Website says items ship within 3 days. Waited ten days then emailed since phones dont work. Never recieved a reply. Emailed again nothing. Only AFTER I did a charge back did they email and say cancel the charge back we will ship your stuff. Buyer beware.

4 June 2026
Unprompted review
SheCurve logo

Reply from SheCurve

We are truly sorry for the silence and the severe shipping delays you experienced. Due to a recent surge in orders across numerous categories, our supply chain became overwhelmed, leading to unexpected stock shortages. We are already adding extra staff to accelerate production, sorting, and packaging to ensure this never happens again.

We also apologize that your initial emails did not reach our main system, as we typically resolve all customer inquiries within 24 hours. It is disheartening that we could only connect after a chargeback was initiated. We would genuinely prefer to resolve this matter with you directly and transparently, and we hope to find a solution that restores your trust.

Rated 1 out of 5 stars

Not at all what I expected. Very disappointed.

Not at all what I expected.

4 June 2026
Unprompted review
SheCurve logo

Reply from SheCurve

We are truly sorry that our product was not at all what you expected, and we completely understand your disappointment. Please feel free to share the specific issues you encountered with us, as we will do our absolute best to resolve them for you. We have always been a brand that genuinely values listening to our customers' voices, and if you need any after-sales assistance, we are fully committed to doing everything we can to meet your needs.

Rated 5 out of 5 stars

Ordered the bralette the band was tight…

Ordered the bralette the band was tight customer service helped me with the problem. Bras feel amazing!!

2 June 2026
Unprompted review
SheCurve logo

Reply from SheCurve

Thank you for your lovely feedback! We are thrilled that our customer care team could quickly assist you with the band fit and that you absolutely love how the bralettes feel. Our core goal is to deliver both premium comfort and responsive support every step of the way. Whenever you are ready to expand your collection, we welcome you back anytime! 💜

Rated 4 out of 5 stars

great customer service

While the bra wasn't really what I expected, the customer service rep was incredibly helpful. They told me to keep the bra or gift it to someone and sent me a smaller size to see if it works better. Haven't received that yet but hoping it's better. I appreciate the rapid and kind response.

2 June 2026
Unprompted review
SheCurve logo

Reply from SheCurve

Thank you for sharing your experience! When a design does not quite align with your expectations, our service philosophy centers on finding personal, stress-free solutions immediately. We are glad our team could quickly guide you toward a better fit option, and we truly hope the new size brings you the perfect everyday comfort you deserve. Welcome to shop with us again anytime! 💜

Rated 1 out of 5 stars

I wanted to send the items back for a…

I wanted to send the items back for a refund and kept getting harassed to take a replacement and credit. In the end I still was not able to get my refund and had to accept their solution. False advertising! Very unhappy with your company!

28 May 2026
Unprompted review
SheCurve logo

Reply from SheCurve

We are truly sorry that you felt pressured during your return process, and your product feedback has been shared with our production team to upgrade our quality. We want to emphasize that we absolutely support returns and refunds. We never want to hold all the control or leave our customers feeling forced into a solution they do not want.

We completely understand why our initial exchange and partial refund offers were deeply frustrating to you. Our dedicated customer service team has already reached out via email because we want to fix this, move past the generic options, and find a resolution that genuinely makes you happy.

Rated 4 out of 5 stars

I accidentally bought the wrong…

I accidentally bought the wrong variation of a bathing suit. Customer service was quick to respond (next day) and within a couple days I have a store credit to buy the one I wanted! I will be leaving a review of the product!

4 June 2026
Unprompted review
SheCurve logo

Reply from SheCurve

Thank you for your fantastic review! We understand that online shopping mishaps happen, which is why we ensure our support is prompt, efficient, and human-centric. Giving you quick flexibility to get the exact style you want is exactly how we love to take care of our community. We cannot wait to hear your thoughts on the swimwear! 💜

Rated 3 out of 5 stars

Not worth buying if there is a chance you need to return

I appreciate the back and forth with customer service about my need for a return. I wasn't aware that these shipments and products came from a different country. The products do not fit at all and i was told to keep them and I would get a voucher to order something else. Its a nice gesture but I am still basically throwing money away since they don't fit. AND then I have to spend more money (even with the voucher discount) to get something else hoping it will fit?! Not the best option bit its seems is the only option. Or I pay a large amount for shipment back. Most likely I will not be ordering a new item. Because I'm afraid it will not fit and I will be in the same situation as I am in now. And, honestly, From some of the review I read the sizing chart is not very accurate to you measurements. So the chances are getting the wrong size again is likely. The only decent thing about this experience was the customer service rep responded back and forth to me quickly.

25 May 2026
Unprompted review
SheCurve logo

Reply from SheCurve

Thank you for recognizing our quick communication, but we are truly sorry for the sizing frustration. Fitting intimate apparel online is a universal challenge because body shapes vary so much, and we apologize that our chart did not guide you accurately. We have already shared your feedback with our product department to improve our sizing precision and resolve this critical issue.

We completely understand why the voucher offer feels like a risk rather than a solution for you. We never want you to feel like you are throwing money away or being forced to spend more just to get a proper fit.

We truly appreciate your kind words about our customer service team. They have already reached out to you via email to bypass these standard options, as we want to find a solution that genuinely satisfies you and hope you can eventually enjoy the perfect comfort you deserve.

Rated 5 out of 5 stars

The first size I ordered didn’t fit…

The first size I ordered didn’t fit they sent me the right size for free and I got to gift the first one to a friend! Great service

1 June 2026
Unprompted review
SheCurve logo

Reply from SheCurve

Thank you so much! Exploring intimate apparel online should always be an easy journey. When a fit is not perfect, our brand prefers to eliminate the hassle of traditional returns so you can seamlessly find your ideal comfort while sharing the love with a friend. We deeply appreciate your support and welcome you to reorder whenever you like! 💜

Rated 5 out of 5 stars

Ordered two swimsuits

Ordered two swimsuits. Really liked the material and style, but sizing was much too small (size up!). Customer service was responsive and my replacement is on the way.

3 June 2026
Unprompted review
SheCurve logo

Reply from SheCurve

Thank you for your great review! We are glad you appreciate our materials and design aesthetics, even though the initial sizing ran small. Intimate and swim fitting is incredibly personal, and our customer care team is always dedicated to guiding you to the right fit swiftly. We hope you enjoy the new replacement and welcome you back anytime! 💜

Rated 5 out of 5 stars

The customer service was prompt and…

The customer service was prompt and positive.

1 June 2026
Unprompted review
SheCurve logo

Reply from SheCurve

Thank you for your lovely feedback! We believe that great shopping experiences rely entirely on helpful, positive, and human-centric service whenever you reach out. Keeping our communication prompt and supportive is a core part of who we are. Whenever you wish to explore more of our collection, we are always here and welcome you back! 💜

Rated 5 out of 5 stars

Great Front Closing Bra!

I am very happy with the front closure mesh support bra. It is comfortable, light, and gives good support. It is perfect under my v-neck tops. SheCurve also has good customer service. They were responsive to my questions and needs. My only wish is that this bra came in a wider variety of colors. Hopefully they will expand the options soon!

1 June 2026
Unprompted review
SheCurve logo

Reply from SheCurve

Thank you for your lovely feedback! We are thrilled that the design gives you that ideal lift and security under your V-necks. We also appreciate your note on colors. Expanding our palette to offer more personal choices is high on our priority list as we grow. We look forward to welcoming you back whenever you are ready to refresh your collection! 💜

Rated 5 out of 5 stars

SheCurve was very understanding...

SheCurve was very understanding of my preferences and offered a partial refund, in the way of store credit, and I got to keep the items that didn't quite meet my needs. I gave them to a friend to try. I'm excited to try some of their different styles and find what fits me best in the way of a no underwire bra.

20 May 2026
Unprompted review
SheCurve logo

Reply from SheCurve

Thank you so much! Our service philosophy is all about flexibility and finding tailored solutions that treat your purchase with care. We love that you shared the experience with a friend! We are excited to guide you toward our other wire-free designs to find your ultimate fit, and we welcome you to shop with us again anytime! 💜

Rated 1 out of 5 stars

Buyer beware

Buyer beware! This is a China company so they discourage returns and instead offer anywhere from 2/3 to half of what you paid in exchange for keeping the product. This is a scam. If a product doesn’t fit well I don’t need to keep it, it has no value to me. So basically you lose half of what you paid for a product you don’t want. I went back and forth with them until they finally admitted they were in Hong Kong and the return would cost over $30 which is why they discourage returns. After approximately five+ emails going back and forth they finally offered me half of what I paid. I don’t recommend doing business with these folks. The product is not great in my opinion. The bras did not at all offer the support shown in pictures. They’re soft and if they did support they’d be comfortable, I suppose. All in all a bad experience and I feel scammed.

Just reading through the company’s responses to low rating reviews and if you read them carefully they all say the same thing almost verbatim. Plus it looks like it was written by AI. Another example of how little they care about their customers. Yuck!

2 June 2026
Unprompted review
SheCurve logo

Reply from SheCurve

I hear you loud and clear, and I am genuinely sorry that our communication felt rigid and gave you the impression that we do not care. To be completely upfront with you, you are right that we use AI tools to polish our English phrasing, but there is a real person sitting behind this screen reading your feedback and feeling truly bad about your experience. Since many sizing issues are quite similar, our solutions can sound repetitive, but please know we absolutely support returns and refunds. We never want you stuck with a product you cannot use while bearing a financial loss.

To clarify, we are an American brand utilizing a global supply chain. Our team usually offers partial refunds as an alternative choice, but we completely understand why that felt unacceptable to you. We also hear your feedback regarding the support. Since body types vary so much, fit is incredibly personal, and we are already sharing this with our product department to upgrade our designs. Our customer care team is reaching out via email right now to bypass the generic options and find a solution that genuinely makes this right for you.

Rated 1 out of 5 stars

Feels like a scam

I ordered the end of April, was sent a notification that my parcel was out for delivery, after 2 and half weeks, and no parcel, I contacted them, they said it was on back order, but I could choose an alternative or a refund. The same items were not marked on back order or out of stock on their site so I chose a refund, they emailed saying refund was processed and would take 3 to 5 days. After another 2 weeks with no refund, I emailed back, she said it was processed and it was up to my bank, I asked for proof, she said the accounting team said it was done,and that it was up to my bank again, but magically over night, another day later, my refund was finally processed. Not a trustworthy site in my opinion.

3 June 2026
Unprompted review
SheCurve logo

Reply from SheCurve

Our team sincerely apologizes for the frustrating delay and the mixed communication you experienced with your order from late April. Due to a surge in order volume across numerous categories, our supply chain was temporarily overloaded, which unfortunately caused some items to go out of stock unexpectedly. We are truly sorry for this inconvenience, and we are already expanding our staff to speed up production and optimize our sorting, packing, and shipping processes to prevent this from happening in the future.

We also deeply apologize for the delay in processing your refund. Because we were handling a large volume of refund requests simultaneously, it created a temporary backlog that slowed down our accounting team, which is why your initial requests did not clear immediately. We are actively refining our financial operations to resolve this bottleneck, and we sincerely hope you do not lose trust in our company, as we are fully committed to continuous improvement.

Rated 5 out of 5 stars

Great customer service prompt replies…

Great customer service prompt replies and assistance

3 June 2026
Unprompted review
SheCurve logo

Reply from SheCurve

Thank you for your wonderful shout-out! We believe that modern shopping should always be backed by prompt, human-centric support whenever you need assistance. Ensuring your questions are answered quickly is a core part of our brand promise. Whenever you feel like expanding your collection, we are always here and welcome you back! 💜

Rated 5 out of 5 stars

The best customer service!

The resolution for a problem I had with my order was incredible. I love the bras from shecurve and would definitely order again.

2 June 2026
Unprompted review
SheCurve logo

Reply from SheCurve

Thank you for your incredible trust and review! When unexpected issues happen, our team treats them as our highest priority to make things right for you immediately. Knowing we preserved your confidence in our products means the world to our brand. Whenever you are ready to shop again, we welcome your return with open arms! 💜

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