Sheenasumnerprivatetravel Reviews 

15
TrustScore 4.5 out of 5

4.5

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Company details

  1. Travel agent
  2. Cruise Travel Agency

Written by the company

With over 20 years of experience in customer service, I specialise in creating tailor-made and bespoke luxury travel experiences. Committed to taking care of the finer details, I expertly cater to both leisure and corporate clients, ensuring each journey is uniquely crafted to exceed expectations. Whether it’s a dream vacation or a crucial business trip, my meticulous approach and passion for travel ensure that every aspect is curated beyond imagination. Discover the world with a personal touch that transforms travel into an unforgettable experience. Travel Curated beyond imagination.


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4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

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4.5

All reviews

(15)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Family Trip

Our trip of two families with kids was great in every aspect. Seamless from beginning until the end, accommodation, hosting, activities, pick-ups, recommendations, reservations etc. Thank you again Sheena!

18 July 2026
Unprompted review
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Reply from Sheenasumnerprivatetravel

Thanks Cem for the kind words, it was a pleasure working with you and your extended family. I'm pleased you had a fantastic time and look forward to working with you again.

Rated 5 out of 5 stars

5* service with 5* holidays

In summary, Sheena’s service is exceptional, from start to finish.
We have just been on the trip of a lifetime to South Africa on safari then Mauritius which was a 14,000 mile odyssey of travelling, connecting flights, logistics and luxury hotels. Everything had been thought of, Sheena’s attention to detail and responsiveness is amazing.
Sheena has also curated a family villa holiday later in the year, and again - all the details are spot on.
I don’t want to consider booking any holiday now without Sheena as I know that everything will be 5* and beyond.
Thank you for everything x

8 July 2026
Unprompted review
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Reply from Sheenasumnerprivatetravel

Thanks Nikki for such kind words, I'm delighted you and the family had such an amazing holiday, and built lasting memories. I look forward to working with you for years to come. :-)

Rated 5 out of 5 stars

Our experience over the years!

We have used Sheena many times, at this point she is our go to for all our family travel. It’s not only about booking the trips which she is expert at, it’s also the details. Sheena does a great job ensuring all the high end details are covered which makes the trips a little extra special! Don’t hesitate to use her services, wonderful is my review score.

1 July 2026
Unprompted review
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Reply from Sheenasumnerprivatetravel

Thank you Danny for such a lovely review, it's always a pleasure working with you and the family. Looking forward to planning the next adventure.

Rated 5 out of 5 stars

Very good collaboration

Sheena is very dedicated person, she is always there for what you need, very prompt. If u are looking for high quality services and memorable experiences I recommed her and her agency from the bottom of my heart.

12 July 2026
Unprompted review
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Reply from Sheenasumnerprivatetravel

Thanks for the lovely words Ruxandra, it was a pleasure working with you and so pleased you had such a great experience. I look forward to assisting you again in the future.

Rated 5 out of 5 stars

Sheena was amazing!

Sheena was amazing. She took everything I wanted to do with my kids in Japan and made the most amazing itinerary and made suggestions I didn’t even know or think about. Every step of my trip had a plan, and it’s exactly what I needed traveling with my 2 sons solo. Excited to use her again for my next adventure.
Thanks Sheena.

10 June 2026
Unprompted review
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Reply from Sheenasumnerprivatetravel

Thank you for such a lovely review Jennifer, it was a pleasure working with you, and I'm so pleased you had such an amazing time. :-)

Rated 5 out of 5 stars

Thank you again!

​We just returned from an incredible holiday in Mauritius, and once again, Sheena has proven why she is the only travel agent we trust!

​From start to finish, the trip was flawlessly organised. What we appreciated most was her proactive communication; Sheena kept us fully informed about our flights home, meaning we could truly relax without constantly checking for updates ourselves. A major highlight she arranged was a round of golf at Ile aux Cerfs. This is an absolute "must-do" that was coordinated perfectly.

​Sheena has arranged many holidays for us. Over the years, she has curated an unforgettable honeymoon in the Maldives and trips to Dubai ​and Jamaica.

​Her attention to detail and personal touch make every holiday stress-free. If you want a travel expert who actually listens and delivers every single time, look no further than Sheena.

​Thank you, Sheena, for another set of amazing memories!

26 February 2026
Unprompted review
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Reply from Sheenasumnerprivatetravel

Thank you Lauren and Matt for the very kind words. Always a pleasure working with you both. Looking forward to assisting you in making lots more memories to come. :-)

Rated 5 out of 5 stars

Fantastic travel agent!

Sheena is a fantastic travel agent and advisor and I wouldn’t hesitate to recommend her! I’ve used her to book trips over a number of years - from Corfu to China. She’s incredibly responsive and I appreciate her flexibility - sometimes I just need guidance and hotel booking as I’m sorting other things myself while other times I need everything - flights, transfers, hotels and experiences. Looking forward to my next trip!

2 March 2026
Unprompted review
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Reply from Sheenasumnerprivatetravel

Thank you Meghan for the very kind words, it's been a pleasure working with you the last few years, and hopefully many more to come. :-)

Rated 5 out of 5 stars

Adu Dhabi Grand Prix …

Sheena got us to the adu Dhabi Grand Prix recently and it was phenomenal. I could not have curated this experience myself and it was flawless! Thanks Sheena . Highly recommend

5 December 2025
Unprompted review
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Reply from Sheenasumnerprivatetravel

Thanks for the kind words Nick, it was amazing to see you had such an amazing time and a great trip to plan.

Rated 5 out of 5 stars

40th anniversary

Sheena Sumner of Private Travel, we cannot thank you enough for planning such an amazing holiday for us. From start to finish, you handled everything with a great attention to detail in an incredibly professional manner. Due to you, every part of our trip ran fluently - from the perfectly timed flights, the smooth transfers to the absolutely, exquisite accommodations.
It was the perfect balance of adventure and relaxation.
It was clear that a lot of thought had gone into making our holiday truly special.

We would have no hesitation in recommending her services to anyone looking for a travel agent who goes above and beyond.

Thank you Sheena for making our 40th wedding anniversary a remarkable experience. We made so many memorable memories.

10 August 2025
Unprompted review
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Reply from Sheenasumnerprivatetravel

Thank you both for such a lovely review and very kind words. it was a pleasure working with you both, and I'm pleased you had a the best time. :-)

Rated 5 out of 5 stars

We have used Sheena to book our holiday…

We have used Sheena to book our holiday breaks for the past 5+ years and can highly recommend her services and advice.

14 August 2025
Unprompted review
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Reply from Sheenasumnerprivatetravel

Thanks for the kind Words Matt, always a pleasure working with you both. :-)

Rated 5 out of 5 stars

We’ve had the best holiday!

We’ve had the best holiday curated and executed by Sheena. Her attention to detail, knowledge and customer service was phenomenal. Sheena helped us to plan a multi city trip which was seamless and also her network/ connections with the best hotels was brilliant . The after care service pre and post travel was much appreciated. I would wholehearted recommend Sheena for any travel needs. Thankyou Sheena for helping my family to make memories that will last forever .

1 August 2025
Unprompted review
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Reply from Sheenasumnerprivatetravel

Thank you for such a lovely review Nick, and it was a delight to create such a fabulous itinerary for you. I look forward to assisting you again in the future.

Rated 5 out of 5 stars

Sheena Delivers 5-Star Experiences Every Time

We’ve used Sheena for a few of our vacations now, and she’s truly amazing at what she does! Most recently, she planned an incredible trip for my husband and me to Turkey—and everything was seamless. From flights and hotel accommodations to transportation, dining reservations, and excursions, she took care of everything.

Sheena is super organized, always quick to respond, and just a joy to work with. You can tell she genuinely cares and wants your trip to be perfect. Traveling can be stressful to plan, but with Sheena, it’s effortless. Highly recommend her if you're looking for a stress-free, well-curated travel experience!

13 June 2025
Unprompted review
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Reply from Sheenasumnerprivatetravel

Thank you Wendy for the kind words. it's always a pleasure working with you, and I'm looking forward to assisting you again in the future. :-)

Rated 5 out of 5 stars

Our dream trips

We had the absolute pleasure of working with Sheena for two major trips and I can honestly say she exceeded every expectation we had.

Most recent was our family trip to Japan. I was overwhelmed by the planning at first, but Sheena took care of every detail from finding family-friendly hotels in great areas, to suggesting reservations at cultural experiences we’ll never forget (yes, even ones that were supposedly “fully booked”!). We saw the best of Tokyo and Kyoto, ate the most incredible food, and never once felt lost or stressed. It was the perfect mix of adventure and ease thanks to her.

Before that we had our anniversary trip to Italy… and it was dreamy. Sheena helped us create the most romantic, effortless getaway with stunning boutique hotels, the kind of views you only see on Pinterest, and private experiences that felt totally personalized to us. I didn’t even have to Google once.

She just gets it. Sheena is not only insanely organized and knowledgeable she listens. She knew exactly what we needed (even before we did), and somehow made both trips feel seamless, special, and totally stress-free.

Highly recommend working with her if you want to travel smarter, better, and more beautifully.

14 April 2025
Unprompted review
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Reply from Sheenasumnerprivatetravel

Thanks you for such an amazing review Sarah, it's a pleasure working with you, and so pleased you has such an amazing time. :-)

Rated 5 out of 5 stars

Sheena provided an excellent service

Sheena provided an excellent service. She was always available, kept us up to date at all times, was responsive to queries and made us feel very comfortable with our travel arrangements. Will use again and would thoroughly recommend.

2 April 2025
Unprompted review
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Reply from Sheenasumnerprivatetravel

Thanks for the kind words Marie. So pleased you had the best time. :-) x

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