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Review summary

Created with AI, based on recent reviews

Evaluating 1,341 reviews, most reviewers were somewhat happy with their experience overall. Customers have mixed feelings about the product and its quality, with some praising the durability and comfort of the tights, noting they last for years and are a significant improvement over other brands. Others express disappointment, finding that recent purchases do not live up to the advertised longevity or the quality of older products, with some tights snagging or ripping almost immediately. Similarly, opinions on order and delivery services are varied. While some customers report smooth purchasing experiences and timely shipments, a notable portion of people experienced significant delays, lost packages, or incorrect orders. Customer service also receives ambiguous feedback; some reviewers found the support team helpful in resolving issues, while others reported unresponsiveness, repetitive email loops, and unresolved complaints regarding defective products or missing items.

What people talk about most

Product

Customers had ambiguous experiences with product. Many reviewers expressed disappointment, citing issues such... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the durability, with some pairs... See more

Order

Consumers find order experiences to be ambiguous. Many report significant issues with orders not being... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers express extreme frustration, citing... See more

Delivery service

People report ambiguous experiences with delivery service. While some customers found ordering and delivery... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Most tights I buy rip before the end of the day, but these take at least a month or two to rip, and when they rip they are small and can easily be fixed with clear nail polish. Overall I like the prod... See more

Rated 3 out of 5 stars

Just bought a replacement pair after using my last ones for 3.5 years, and the quality has decreased noticeably. I have worn them 3 times and they are already developing horizontal lines on the legs.... See more

Rated 3 out of 5 stars

Sizing was off. Followed you size chart and tights were too small. Also shipping took too long. It was a week and half after receiving shipping notice that I actually received it. Won’t be ordering ag... See more

Rated 3 out of 5 stars

Don't get me wrong, I love how my legs look in the sheer tights. However, I feel like quality must've changed? The last time I bought Sheertex was maybe five years ago, and those were finally on their... See more


Company details

  1. Clothes and fabric manufacturer
  2. Clothing supplier
  3. Lingerie manufacturer

About Sheertex

Written by the company

Browse Products
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Need Support? Email Us

About Sheertex

We design and manufacture rip-resist tights that last. Responsibly made in Canada by SRTX Labs using our proprietary knit fiber. The #1 best-selling tights in the US!

All of our tights are backed by our 90-day rip-resist guarantee. If you've encountered an issue with your tights, please contact us here!

We take great pride in our sustainability efforts, from reducing waste to transparent decision-making, we're proud to lead with purpose as a B-Corp Certified company.

Join us in revolutionizing the fashion industry, one pair of pantyhose at a time. With Sheertex, you can look good, feel good, and do good for the planet. Experience the difference Sheertex makes and discover a new standard of style and sustainability.


Contact info

2.9

Average

TrustScore 3 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 18% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fantastic Value

Fantastic value for such a high quality product, Sheertex hosiery is durable & pretty. I have ordered for myself and family members. Ordering & delivery are always simple/straightforward. I highly recommend Sheertex, whenever I can.

24 February 2026
Rated 1 out of 5 stars

4 weeks still waiting, no costumer service

I have waited more than 4 weeks now and assume its not gonna get delivered ever.
Contacted costumer support and got 1 reply from an AI. The reply was the exact same message as i found on their page when i tracked the package.
I even contacted local post in my country to see if they'd gotten it (as it states on the tracking it should be in my country), and they haven't recieved it!
So now im 80dollars short, and have nothing to show for it. Can't even get an actual human from this company on the line!
I'm thinking its a scam

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Great tights

Great tights, I keep coming back and buying more, the black original ones are a staple in my wardrobe, I wear them multiple times a week.

24 February 2026
Rated 1 out of 5 stars

i paid $20 for a mystery pair of…

i paid $20 for a mystery pair of tights. they were absolute garbage quality with pulls already in them when i received. i tried to contact customer service to address this issue and hopefully get a refund and send them back but never heard form anyone.

19 February 2026
Rated 1 out of 5 stars

Sheertex is providing fake tracking numbers

Update : customer support said they shipped a new order for free. That was 2 weeks ago. No tracking data has been sent and the supposed new order itself does not exist on the Sheertex website. Absolute shambles.
.
Sheertex had a really cool product. I have ordered from them 3-4 years ago and the experience was perfect. However, it seems that ownership/ management changed, and everything went downhill. I placed a new order about 3 weeks ago and never received it. The courier they said they do not recognize the tracking number Sheertex says they have used - it simply does not exist on their system.
When I emailed sheertex support they said to file a claim with the courier. The courier says that's not possible, since the tracking number does not exist and hence they don't know what to even look for.
After I have provided Sheertex with that information they stopped answering my emails ( it is been 4 days since the last email I sent now).
Unfortunately, I am now preparing for the possibility that I will neither see the tights I thought I bought, or any refund for them.

17 March 2026
Unprompted review
Rated 1 out of 5 stars

Low quality product

Low quality product

25 January 2026
Sheertex logo

Reply from Sheertex

Hi Nada! We appreciate you sharing your experience. We're sorry to hear your recent order hasn't arrived and that communication has stopped. We'll investigate the tracking issue with our team and work to improve our support responsiveness. Thank you for your patience 💚

Rated 5 out of 5 stars

I am a flight attendant

I am a flight attendant. I purchased the sheertex latte tights. The wide waistband is very comfortable and the tights so far seem very durable.

11 February 2026
Rated 1 out of 5 stars

Customer service is absolutely…

Customer service is absolutely terrible , I ordered something for my girlfriend and it never got here .She emailed three times , no response .Horrible she will go elsewhere .

18 February 2026
Rated 1 out of 5 stars

the tights had an odd fit

the tights had an odd fit.
i’ve purchased 10-15 pairs of sheertex tights over the past few years and these last two pairs don’t fit and seem to lack quality.

18 February 2026
Sheertex logo

Reply from Sheertex

Hi Elaina! We appreciate you sharing your experience. We're sorry the fit and quality didn't meet your expectations this time. Your feedback is valuable, and we'll look into this. please reach out to us directly at hello@sheertex.com so our team can assist you further. Thank you for your patience 💚

Rated 1 out of 5 stars

I dont have my tights

I dont have my tights. no ETA on when I will get them

18 February 2026
Sheertex logo

Reply from Sheertex

Hi BriAnna! We regret your tights haven't arrived. We'll investigate the delivery and provide updates as soon as possible. Thanks for letting us know. please reach out to us directly at hello@sheertex.com so our team can assist you further. Thank you for your patience 💚

Rated 1 out of 5 stars

I have waiting since 3/2/26 to have…

I have waiting since 3/2/26 to have someone help me with a problem with my order. I have sent 6 emails. Only 2 have even been replied to and still nothing has been resolved.
I’m extremely disappointed. because I love your product, but every time I order I have problems.

18 February 2026
Sheertex logo

Reply from Sheertex

Hi Diana! We're very sorry to hear about the issues you've experienced with your orders. We appreciate you bringing this to our attention. We'll investigate why your emails weren't addressed promptly and work to improve our response times. please reach out to us directly at hello@sheertex.com so our team can assist you further. Thank you for your feedback. Thank you for your patience 💚

Rated 4 out of 5 stars

Worth the money

Worth the money! I am 5'11, 175 lbs, and between a size 8-10. I have both large and XL tights and prefer the XL, though both fit! The large are tight and don't have much stretch due to my height, but the XL have lots of extra room. The drawback of extra room means they are more prone to snag. I had my large pair 5 years before they truly ripped. Do not expect them to be perfect- snags will result in imperfections but not runs. I have a few imperfections but can still throw them in the washing machine without ruining them!

1 January 2026
Unprompted review
Sheertex logo

Reply from Sheertex

Hi Alex! We appreciate your detailed feedback on our tights! We're glad to hear that you find them worth the money and that the XL size works well for you. We acknowledge your point about potential snags with the extra room and appreciate your insights regarding their durability. Thank you for sharing your experience! Thank you for your patience 💚`

Rated 3 out of 5 stars

Quality for Sheer?

Don't get me wrong, I love how my legs look in the sheer tights. However, I feel like quality must've changed? The last time I bought Sheertex was maybe five years ago, and those were finally on their last leg (pun unintended.) Day I received them, I tried on the sheer tights and they immediately had a small snag. I've worn them a few more times since then and have just tried to keep the snag out of sight, but it's a huge bummer especially for the price.

18 February 2026
Rated 1 out of 5 stars

Do NOT look like the pictures!!!

These tights scream bag lady. They are thick and semi opaque, and the nude color i ordered is an orangey tan. Will not wear. And their customer service doesn't exist. They will not answer my email after three times.

17 February 2026
Rated 2 out of 5 stars

Defective Items & No Replacements

Received two defective tights in my order. They confirmed they could replace them under their 90 day guarantee, which seems great! Only one pair of tights has been replaced at this point and when I inquired about the second pair they confirmed no replacement had been logged in their system. Meaning nothing had shipped out yet, so they would rectify this as I had been waiting 3 months since first logging my issue with them. An additional month later and I haven’t received a replacement, I’ve followed up and no one has responded. Not sure why they dropped the ball with the second replacement tights but makes me feel as if Sheertex has gone down in both quality and service. Would recommend exploring other brands instead.

18 January 2026

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