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Review summary

Created with AI, based on recent reviews

Evaluating 1,341 reviews, most reviewers were somewhat happy with their experience overall. Customers have mixed feelings about the product and its quality, with some praising the durability and comfort of the tights, noting they last for years and are a significant improvement over other brands. Others express disappointment, finding that recent purchases do not live up to the advertised longevity or the quality of older products, with some tights snagging or ripping almost immediately. Similarly, opinions on order and delivery services are varied. While some customers report smooth purchasing experiences and timely shipments, a notable portion of people experienced significant delays, lost packages, or incorrect orders. Customer service also receives ambiguous feedback; some reviewers found the support team helpful in resolving issues, while others reported unresponsiveness, repetitive email loops, and unresolved complaints regarding defective products or missing items.

What people talk about most

Product

Customers had ambiguous experiences with product. Many reviewers expressed disappointment, citing issues such... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the durability, with some pairs... See more

Order

Consumers find order experiences to be ambiguous. Many report significant issues with orders not being... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers express extreme frustration, citing... See more

Delivery service

People report ambiguous experiences with delivery service. While some customers found ordering and delivery... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Most tights I buy rip before the end of the day, but these take at least a month or two to rip, and when they rip they are small and can easily be fixed with clear nail polish. Overall I like the prod... See more

Rated 3 out of 5 stars

Just bought a replacement pair after using my last ones for 3.5 years, and the quality has decreased noticeably. I have worn them 3 times and they are already developing horizontal lines on the legs.... See more

Rated 3 out of 5 stars

Sizing was off. Followed you size chart and tights were too small. Also shipping took too long. It was a week and half after receiving shipping notice that I actually received it. Won’t be ordering ag... See more

Rated 3 out of 5 stars

Don't get me wrong, I love how my legs look in the sheer tights. However, I feel like quality must've changed? The last time I bought Sheertex was maybe five years ago, and those were finally on their... See more


Company details

  1. Clothes and fabric manufacturer
  2. Clothing supplier
  3. Lingerie manufacturer

About Sheertex

Written by the company

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About Sheertex

We design and manufacture rip-resist tights that last. Responsibly made in Canada by SRTX Labs using our proprietary knit fiber. The #1 best-selling tights in the US!

All of our tights are backed by our 90-day rip-resist guarantee. If you've encountered an issue with your tights, please contact us here!

We take great pride in our sustainability efforts, from reducing waste to transparent decision-making, we're proud to lead with purpose as a B-Corp Certified company.

Join us in revolutionizing the fashion industry, one pair of pantyhose at a time. With Sheertex, you can look good, feel good, and do good for the planet. Experience the difference Sheertex makes and discover a new standard of style and sustainability.


Contact info

2.9

Average

TrustScore 3 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 18% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Never received my order

Never received my order. Never received a reply to any of my emails asking for customer support. Extremely unhappy and will be filing a complaint with the FTC if I do not receive a response from customer service.

12 February 2026
Rated 3 out of 5 stars

Quality has declined

Unfortunately I think the quality of these tights has gone down. I bought a few pairs a couple of years ago and they were awesome, but these recent pairs snagged in multiple places after one wear. Not a hole, but the kind of snagging that bunches up on top of the material after rubbing against something (inside of boot, for example). Really disappointed, this was my go-to brand!

12 February 2026
Rated 2 out of 5 stars

I’ve ordered 4 now of the original pair…

I’ve ordered 4 now of the original pair and the tights itself have either 1. Had a rip already in the toe area and 2. 3 of them have ripped not on the tights itself, but the in pelvic region section it’s always ripping. It sucks I buy from this company because the tights are sturdy but not the cloth in the pelvic region. So irritating.

11 February 2026
Rated 1 out of 5 stars

So disappointed and customer service has now gone silent

Bought two pairs and both had issues on the second wear. Submitted a response to the company right away. They responded to the first email and then stopped. I followed up with 2 extra emails, and silence. They promise quality and charge a premium for it. This is no better quality than the ones 1/5 of the price at the grocery store.

12 January 2026
Rated 1 out of 5 stars

Damaged tights & no customer support.

My tights came damaged with a hole in the groin area. I’ve reached out to support several times with no response other than the automated one. With the poor quality of the tights and lack of response from customer support I am disappointed in this purchase and do not recommend.

11 February 2026
Rated 2 out of 5 stars

Too small.

Went off of the size chart online, not a great fit. Weirdly felt too short (I’m 5’3”) and small (ordered size L and I’m 170lb). Opened them to try them on so I can’t return them and now I’m stuck with them.

11 February 2026
Rated 4 out of 5 stars

Sheertex are a great product

Sheertex are a great product. At 5’6” with regular length legs I find them to be a bit short. The rise is fine but the leg length is a little short and doesn’t feel great on toes after a while.

11 February 2026
Rated 5 out of 5 stars

Easy website

Easy website - fast shipping. Been waiting for the nude color to get restocked in a size large. Would love it if you have a “notify my email” option for restocking so I can get on it and buy! And or a waitlist somehow?! I’d def put myself on it to get these in Nude. Love them.

4 November 2025
Rated 1 out of 5 stars

I’m really disappointed

I’m really disappointed. These tights are so uncomfortable-the control top has zero give and is hard to pull up - I even sized up, the fabric of the control top is also rough and uncomfortable. I will be returning.

11 February 2026
Rated 1 out of 5 stars

Did in no way meet expectations

Saved up to buy this product and was very very disappointed. Pulls and snags at the smallest touch. I tried the advice on to smooth it out (pinch and pull and wash). Nothing helped. Pulled a hole in it while trying to fix them. Customer service was kind and responsive but I just wanted my money back and all they could do was send me another pair which was disheartening. I wanted to love but was so disappointed.

11 February 2026
Rated 1 out of 5 stars

Holes out of the box, no response from customer service

My new tights came with a hole in the cr0tch straight out of the box. I tried them on and the hole grew bigger and made more tears and holes. I used the contact form to let sheertex know and ask about a replacement, but they never got back to me. Disappointing as these are supposed to be indestructible tights, and you would think customer service would be 1. Easier to access (finding the contact form on their website is weirdly challenging) and 2. More responsive to the customer in this situation.

8 February 2026

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