Sheffords Chartered Surveyors - Sevenoaks Reviews 26

TrustScore 4.5 out of 5

4.6

London House, High Street 77, TN13 1LD Sevenoaks, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Very helpful. Knowledgeable about area. Quick to reply to queries before & after the survey. We didn't use method of using cheapest quote on search engines as we feel it is important to use local surv... See more

Company replied

Rated 5 out of 5 stars

I had a truly fantastic experience with Sheffords. From my initial enquiry as to which level of survey would be suitable for the property I was buying, to receiving a highly detailed report which Jere... See more

Company replied

Rated 5 out of 5 stars

We have used Sheffords twice to provide surveys for houses we have been looking to buy. They provided an excellent, highly professional service, and were extremely knowledgeable. Ed Treliving was happ... See more

Rated 5 out of 5 stars

I have used Sheffords twice and both times have been absolutely fantastic. Very thorough, clear report, going into lots of detail and really helped my wife and I make an informed decision about buyi... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Property management company
  3. Property valuer
  4. Property Consultant
  5. Property Surveyor
  6. Surveyor

Written by the company

Sheffords is an independently owned firm of Chartered Surveyors. The firm was originally established in 1887 with the office in Sevenoaks opening in 1935. We can offer impartial advice and assistance in the following areas: RICS Level 3 (Building) Surveys RICS Level 2 (Homebuyer) Surveys Commercial and Residential Valuations Portfolio and Property Management Landlord and Tenant Matters Land and New Homes Advice Party Wall Matters Single defect reports Building Energy Performance Advice Additional Services We cover the west Kent area and onto the weald as well as into east Surrey. We pride ourselves on our Google and Trustpilot reviews all of which are genuine and from recent clients. There is much more information on our website sheffords.co.uk but if you have a tricky property problem please pick up the phone or complete the form on our website and one of our surveyors would be pleased to discuss matters further.


Contact info

  • London House, High Street 77, TN13 1LD, Sevenoaks, England, United Kingdom

  • 01732450860

4.6

Excellent

TrustScore 4.5 out of 5

26 reviews

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Rated 5 out of 5 stars

Fantastic Chartered Surveyors

I had a truly fantastic experience with Sheffords. From my initial enquiry as to which level of survey would be suitable for the property I was buying, to receiving a highly detailed report which Jeremy very kindly talked me through when I had further questions. They are a brilliant team who go above and beyond for their clients. I would recommend them to anyone needing a reliable and knowledgeable firm to assist in a property transaction. I will certainly be using them again.

22 June 2025
Unprompted review
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Reply from Sheffords Chartered Surveyors - Sevenoaks

Thank you for your review and kind works. It was a pleasure to provide a Level 3 home survey for you

Rated 5 out of 5 stars

Chipstead

Very helpful. Knowledgeable about area. Quick to reply to queries before & after the survey. We didn't use method of using cheapest quote on search engines as we feel it is important to use local surveyors. Would highly recommend Sheffords.

5 January 2026
Unprompted review
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Reply from Sheffords Chartered Surveyors - Sevenoaks

Thank you very much for your positive feedback and review. It was a pleasure to act for you

Rated 5 out of 5 stars

Excellent Service

Excellent communication. Friendly and helpful staff.
Great IT system.
Professional and knowledgeable in all aspects.

5 January 2026
Unprompted review
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Reply from Sheffords Chartered Surveyors - Sevenoaks

We are delighted to receive this review and to have acted for you. Thank you

Rated 5 out of 5 stars

Really helpful

Really helpful, went above and beyond. Thorough Level 3 survey that went through everything of our unusual house. Jeremy even did a follow-up call to talk through the details. Would definitely recommend.

29 August 2025
Unprompted review
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Reply from Sheffords Chartered Surveyors - Sevenoaks

Thank you for taking the time to review our Level 3 home survey service. We are delighted to hear the report and follow up call were useful. It was a pleasure acting for you.

Rated 5 out of 5 stars

Top class service

Everything about the experience was just spot on, from the excellent communication, thoroughness of the survey and availability to discuss aspects of this

1 September 2025
Unprompted review
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Reply from Sheffords Chartered Surveyors - Sevenoaks

Thank you for your feedback which is very much appreciated. It was a pleasure to act for you.

Rated 5 out of 5 stars

Ed was fantastic and really went above…

Ed was fantastic and really went above and beyond. Thank you so much! We felt no stone was left unturned.

11 July 2025
Unprompted review
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Reply from Sheffords Chartered Surveyors - Sevenoaks

Thank you for taking the time to review our home survey level 3 service. It was a pleasure to act for you, great to hear we surpassed expectations and the whole team are very pleased to have been of service.

Rated 5 out of 5 stars

Definitely recommend Sheffords

Definitely recommend Sheffords! Great service and very customer focussed. Sheffords gave us advice even pre survey & provided a detailed thorough survey report. They also went back to take a second look at an issue of concern and I very much appreciate their diligent approach.
Jeremy was happy to make himself available to discuss the survey report & implications. He went above & beyond in providing honest & practical advice which was so helpful in planning the next steps. Thank you!

22 May 2025
Unprompted review
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Reply from Sheffords Chartered Surveyors - Sevenoaks

Thank you very much for your warm and supportive review. It has been a pleasure to act for you and be of service.

Rated 5 out of 5 stars

Excellent service from Sheffords

Received an excellent service from Sheffords. The survey (level 3) was conducted quite soon after I had booked and was very thorough with pictures making clear what the issues were with the property that I should be aware of. Would definitely recommend.

7 February 2025
Unprompted review
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Reply from Sheffords Chartered Surveyors - Sevenoaks

Thank you very much for your review of our Home Survey Level 3 service. We are very pleased to have been of service and that you are happy with the report.

Rated 3 out of 5 stars

All aspects were OK except extent of…

All aspects were OK except extent of survey was excessive for what I required for a 1 bed ground floor leasehold flat. I suspect this was to try to justify a high cost.

3 December 2024
Unprompted review
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Reply from Sheffords Chartered Surveyors - Sevenoaks

Thank you Mr [redacted] for your feedback.

I have reviewed your file and we have since spoken so that we could understand how our service could be improved.

You asked us for a quote of survey of your proposed purchase. We provided a fixed fee quote and clearly detailed the extent of the Level 2 home survey. Having reviewed the file the price was transparent and did not change. You signed our terms and conditions of service on 29 September which further explain what is inspected and how we report.

The details of the levels of service are displayed on our website and highlighted in our quote email. You were provided with a link to the document 'helping you choose the right survey'.

You emailed on 1 October 24 to say your wife had a message explaining the extent of the survey and you queried why the surveyor had to inspect the whole of the outside of the building. We replied as below:

--

Thank you for your email.

Our T&Cs and the Description of the Survey Service provide the detail of what we do and do not inspect.

Under the terms of a typical lease you will have a liability to contribute to the repair of the block and so we inspect the fabric of the building within the limitations of the agreed service. We don’t inspect inaccessible areas or other flats.

If you have a specific question or concerns please let us know.

--

We did not hear from you again and you did not ask us to cancel the service. You were provided with a copy of our cancellation policy.

We are very proud that our surveys are very detailed. A level 2 survey was appropriate for your proposed purchase. We are aware our prices are slightly higher than our competition but our other 5* reviews would indicate most clients see the benefit of our detailed home survey service.

We consider our fee of £750+VAT for some seven hours of work was appropriate. Having reviewed your file I am satisfied that you were provided with an appropriate service and a reasonable cost.

If there were other aspects of our service that were not satisfactory I would welcome a further phone call or email. I can not apologise for exceeding your expectations and am very proud of my team for doing so.

Kind regards,

Ed Treliving MRICS
Director | Business Owner

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient. Open and diligent. I recommend them.

16 December 2024
Unprompted review
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Reply from Sheffords Chartered Surveyors - Sevenoaks

Mr Holm, thank you very much for your warm words. It was a pleasure to act for you. The whole team are delighted to hear we have been of assistance.

Rated 5 out of 5 stars

Reassuringly professional and friendly

I was delighted that I had trusted the reviews and appointed a reassuringly professional and friendly surveyor. The level 3 survey report we received from Ed Treliving was very thorough, clearly written and contained sensible recommendations. Ed happily spent time talking me through all the key points. I would thoroughly recommend Sheffords to anyone wanting to feel in safe hands.

21 November 2024
Unprompted review
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Reply from Sheffords Chartered Surveyors - Sevenoaks

Mr Hutchins, thank you for your positive review. It was a pleasure to act for you. The whole team are delighted to hear we have been of assistance.

Rated 5 out of 5 stars

Sheffords provided a Condition Report

Sheffords provided a bespoke report to enable us to understand the condition of the property and any maintenance issues that we were likely to incur.

From the moment we contacted Sheffords, we found them to be professional and practical in their approach. Jeremy was knowledgable and dicussed various aspects of the property during his visit, clarifying points in more detail to help us understand the possible cause, and practical solutions to remedy issues he identified.

We would highly recommend Sheffords, Sevenoaks.

14 January 2025
Unprompted review
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Reply from Sheffords Chartered Surveyors - Sevenoaks

Ms Bye, thank you very much for feedback. It was a pleasure to act for you. We are delighted to hear we have been of assistance.

Rated 5 out of 5 stars

Having instructed Sheffords to do a…

Having instructed Sheffords to do a level 2 survey on a apartment in Sevenoaks, I was very impressed with the amount of detail and recommendations I received.
Good value for money.

4 September 2024
Unprompted review
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Reply from Sheffords Chartered Surveyors - Sevenoaks

Thank you for taking the time to review our RICS Home Survey Level 2 service. It was a pleasure to act for you.

Rated 5 out of 5 stars

Ed acted as Agreed Surveyor for a party…

Ed acted as Agreed Surveyor for a party wall for my neightbour and I. Delivered promptly and my neighbour and I both happy.

7 October 2024
Unprompted review
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Reply from Sheffords Chartered Surveyors - Sevenoaks

Mr Jackson, thank you very much for taking the time to post this warm review. It was a pleasure to have been of assistance.

Rated 5 out of 5 stars

Complete and detailed survey with excellent follow up

Sheffords provided me with a complete and detailed survey. What really stands out is the helpful follow up conversation and time they were willing to spend to go through my points of concern. A professional firm that takes an extra step.

5 July 2024
Unprompted review
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Reply from Sheffords Chartered Surveyors - Sevenoaks

James, thank you for your feedback and enthusiastic review of our home survey service. We are delighted to have helped empower you to make the right property decision. All the best Jeremy, Ed & the team.

Rated 5 out of 5 stars

A Level 3 Survey is a no brainer with Sheffords!!

Having instructed a Level 3 Survey on a property that had not been updated in considerable decades, Im very glad that I did this via such a reputable company that is Sheffords, Who's reputation is exemplary.
Various issue were identified and having been provided pictures during the survey proved very helpful when consulting builders and renegotiating the purchase price.
I highly recommend this firm and will be using them again in the future as and when is required.

25 April 2024
Unprompted review
Sheffords Chartered Surveyors - Sevenoaks logo

Reply from Sheffords Chartered Surveyors - Sevenoaks

Thank you very much for taking the time to review our home survey service and for your kind words.

Rated 5 out of 5 stars

Level 3 Survey - saved us!

I cannot recommend Sheffords highly enough. The quality of the Level 3 Survey we received was unparalleled and identified major concerns that ultimately a structural engineer concerned - in all saving us from a very costly purchase that we otherwise would have proceeded with blindly. We will undoubtedly be using them for any further house purchase.

28 February 2024
Unprompted review
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Reply from Sheffords Chartered Surveyors - Sevenoaks

It was our pleasure to undertake a home survey for you. We are delighted to have been of assistance. Thank you again for your instruction Ed, Jeremy & the team.

Rated 5 out of 5 stars

We were extremely impressed…

We were extremely impressed with the collaborative and engaging services from Sheffords - the clear and robust advise helped us to make a very difficult decision not to proceed with a house purchase.... certainly better to have clear expert opinion early

19 January 2024
Unprompted review
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Reply from Sheffords Chartered Surveyors - Sevenoaks

Thank you very much for your kind review and for your trust in Sheffords. It is a shame when properties don't align with buyer's expectations but as you say better to be fore warned.

Rated 5 out of 5 stars

Excellent service, we would highly recommend

We were recommended Sheffords and we instructed them to carry out a level 3 and level 2 survey on two potential properties. Ed and Louisa were extremely efficient, thorough, detailed and professional. They provided two very detailed reports and took the time to go through their findings with us in a clear and friendly manner. They were also available to answer any additional enquiries we had, where possible. Their services and findings were key to our decision on buying our forever home.

We would highly recommended them to anyone looking for a surveyor.

26 October 2023
Unprompted review
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Reply from Sheffords Chartered Surveyors - Sevenoaks

Jessica, thank you very much for your kind words. It was our pleasure to act for you. We wish you all the best for your move into your new home.

Rated 5 out of 5 stars

Excellent Surveyors

We have used Sheffords twice to provide surveys for houses we have been looking to buy. They provided an excellent, highly professional service, and were extremely knowledgeable. Ed Treliving was happy to talk us through the survey reports and was very pleasant to deal with. We would highly recommend their services, which were very reasonably priced.

1 November 2023
Unprompted review

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